Restaurant365

SEPTEMBER 27, 2021

This article was published in Hospitality Technology. Restaurants are struggling to hire, attract, recruit, and retain employees. How can hospitality technology help address today’s restaurant hiring challenges? Restaurants are struggling to hire, attract, recruit, and retain employees. Design your online presence.

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Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

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Modern Restaurant Management

NOVEMBER 9, 2022

According to the National Restaurant Association, 70 percent of operators report not having enough employees to meet customer demand, and three out of four say they will commit more resources to employee recruitment and retention. This technology opens up an easy path to connect with potential employees. Hiring is difficult enough.

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Hiring Recruiting Website Management Social Media 202

Open for Business

NOVEMBER 21, 2022

Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality.

Technology 78

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7 Shifts

JUNE 16, 2022

These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. Communicate Expectations or an Agenda. 10:30 am: Improving recruitment and retention. Azrin, a partner at Gallet, Dreyer & Berkey.

Franchise 370

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Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 71

Recruiting 2021 Management Management 71

Restaurant365

MAY 13, 2020

While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools. The cost of filling an open position includes recruiting, hiring, onboarding, training, a period of development, and the time spent with an unfilled team role.

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Technology Hiring Communication Tip Distribution 88

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #27: Prioritize clear and consistent communication to prevent misunderstandings and promote alignment.

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Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard. – Lissa Bowen

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Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

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Cash Management Employee Relations Recruiting Healthcare 212

Modern Restaurant Management

AUGUST 23, 2023

To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company. The need for more personalized and technology-driven experiences drives the constant evolution of loyalty programs.

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7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Write your training guide as you’d coach them in person.)

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Embrace the Suck

APRIL 18, 2022

Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. So, let me give you an example of how a typical restaurant communicates: “We’re a local family taco restaurant. I should recruit more talent.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Apicbase

JUNE 20, 2022

Once someone is interested in your concept, you need to understand what type of info they are looking for and how to communicate with them. You need to know that every good working relationship starts with transparent communication, a consistent and regular feedback flow, and mutual respect. The wildcard: your customer database.

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Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months. Plan for Gaps in Your Budget.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. By providing training focused on life skills that extend beyond the restaurant environment, such as communication, goal setting, and leadership, this demonstrates holistic investment in the workforce.

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Front of House Loyalty Program Back of House Training 230

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Being tech-savvy Technology is cementing its space in the restaurant industry. Yeah—it can be a lot of software and tech to keep track of.

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Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 21, 2023

As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. What we’re seeing, however, is that technology adoption is less about solving “the staffing problem” as much as it is about enhancing the guest experience.

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2023 2024 Insurance Employee Relations 123

ExactHire - Restaurants

DECEMBER 9, 2022

Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Misalignment is the source of all problems in recruitment and onboarding exercises. Communicate your culture. Where possible, look to automate common, repetitive tasks.

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Hiring Recruiting Customer Experience Document 98

Lavu

SEPTEMBER 29, 2023

Encourage open communication and provide frequent feedback and recognition for outstanding performance. Ensure that your recruitment and selection processes are efficient and thorough. During this restaurant labor shortage, use restaurant technology to your advantage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams.

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Coaching Franchise Franchising Leadership 110

The Restaurant Times

MARCH 13, 2023

Okay, not a complete language per se, but some code words that make communication easier. However, here are some of the top positions in the back-of-house that you’ll need to recruit for: Kitchen Manager: Ensures other BoH staff carry out their responsibilities and follow protocols. And, well, every world needs its own lingo.

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Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. Applicants will want to understand the dynamics of the team they’ll be joining, including communication styles, management support, and how the restaurant fosters a positive work environment.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Sling

FEBRUARY 19, 2021

With the growth of mobile technology and cloud computing, those processes and practices are now conducted, almost exclusively, via computer and its associated software (a.k.a. 1) Recruiting. Once you’ve recruited and hired the right employee for the job, how do you go about integrating them into the team? 2) Onboarding.

Management 88

Management Management Employee Relations Recruiting 88

Modern Restaurant Management

DECEMBER 9, 2019

On average, replacing an hourly employee costs around $3,328 once you factor in recruiting, interviewing, and training time. Turnover Tip : Keep your most talented employees by ensuring open communication on their career development. Lack of Modern Technology. Don’t have salary employees? Disinterest.

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Recruiting Training 2018 Hiring 152

7 Shifts

JANUARY 31, 2024

For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. Being tech-savvy Technology is cementing its space in the restaurant industry. Yeah—it can be a lot of software and tech to keep track of.

Management 195

Management Management Kitchen Safety Front of House 195

Society Insurance

AUGUST 11, 2023

Advances in technology and communication tools have come a long way, and these strides increased over the past few years. Consider the bigger, better recruiting net you cast when you permit (or even encourage) remote work for the positions that allow it. For most businesses, remote work is now a way of life in some capacity.

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Restaurant365

APRIL 4, 2022

With more planned stops in cities across the country, the goal is to help industry leaders share their most pressing challenges and opportunities, and discuss how they’re using restaurant technology to meet and exceed them. The Restaurant Industry Is Embracing Restaurant Technology. Here are a few key takeaways from the day: .

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Enable direct communication. Successful operations depend on solid communication and teamwork between restaurant staff and managers.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Restaurant365

SEPTEMBER 21, 2021

Today’s restaurant technology tools can help optimize both these costs in different ways. Part 1 of this series focused on applying technology to control food costs, and this issue outlines four ways restaurants can use technology to increase profit margins by optimizing labor costs. The impact of data-driven scheduling.

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Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I Many of us work every day — chained to the technology that is supposed to free us from our desks, working two jobs to make ends meet, working one paid job and then coming home to work another shift in the unpaid but crucially important job of raising our families. It sounds crazy.

Recruiting 60

Recruiting Customer Experience Technology Communication 60

Cheetah

JUNE 25, 2021

One example is Toast and 7shifts, an integrated scheduling and labor cost control technology. This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication. Benefits, second only to salary, substantially contribute to employee retention and recruitment.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Sling

JUNE 5, 2020

Other HRP objectives include: Adapting to rapid technology changes. Recruitment. Some businesses may need to begin recruiting and training. As you go about implementing your business’s HRP, don’t neglect the foundation of all good employer/employee relations: scheduling and communication. Powering product innovation.

Definition 88

Definition Employee Relations Communication Recruiting 88

Modern Restaurant Management

JULY 6, 2021

Adding a technology solution to handle scheduling and team communication benefits both employers and employees. While it might be tough to recruit and retain quality employees right now, it is not impossible. Use Scheduling Software. Managers will spend minutes, rather than hours, building out and assigning shifts.

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Restaurant Law Small Business Mobile Ordering Recruiting 180

Open for Business

JUNE 15, 2023

Why empathy is important in restaurants Cultivating empathy—and other soft skills like communication, attention to detail, and taking initiative—helps employees deliver outstanding hospitality that makes guests feel heard and valued. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

The Rail

JULY 19, 2022

By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g. 1 - Technology. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Sling

JANUARY 18, 2023

4) More effective recruitment and hiring As we discussed earlier, analyzing data to determine the efficiency of your recruiting, hiring, and onboarding processes can go a long way toward controlling labor costs and helping your business run better. But that software can be cost-prohibitive for many businesses.

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Hiring Recruiting Small Business Information 78