Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. These lead to poor employee experience and often frustration among staff.

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Management Management Food Safety Communication 193

Restaurant365

SEPTEMBER 27, 2021

This article was published in Hospitality Technology. Restaurants are struggling to hire, attract, recruit, and retain employees. How can hospitality technology help address today’s restaurant hiring challenges? Restaurants are struggling to hire, attract, recruit, and retain employees. Design your online presence.

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Hiring Technology Recruiting Website Management 78

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Use Restaurant Technology.

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Operations Inventory Hiring Customer Service 363

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

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Recruiting 2021 Management Management 98

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

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Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

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Front of House Loyalty Program Back of House Training 229

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This part of the job is arguably the most multi-faceted.

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Management Management Kitchen Safety Front of House 398

Restaurant365

MAY 13, 2020

While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools. The cost of filling an open position includes recruiting, hiring, onboarding, training, a period of development, and the time spent with an unfilled team role.

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Technology Hiring Communication Tip Distribution 88

Embrace the Suck

APRIL 18, 2022

Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. So, let me give you an example of how a typical restaurant communicates: “We’re a local family taco restaurant. I should recruit more talent.

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Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Meeting New Expectations.

Cash Management 209

Cash Management Employee Relations Recruiting Healthcare 209

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. Staffing and recruiting FAQs.

Recruiting 71

Recruiting 2021 Management Management 71

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard. – Lissa Bowen

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Apicbase

JUNE 20, 2022

They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities. A franchise support team typically includes an experienced franchise consultant, lawyer, account, and training specialist. Restaurant franchisees wear many hats.

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Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people.

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Fast Casual Hiring Front of House Online Ordering 219

Lavu

SEPTEMBER 29, 2023

Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry. Encourage open communication and provide frequent feedback and recognition for outstanding performance. Ensure that your recruitment and selection processes are efficient and thorough.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Recruiting the right people and investing in them from day one can save you the hassle of finding new people every 6 months.

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Cash Management Social Media Seasonal Menu SEO 229

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. Train them to look beyond the rude behavior and “find the need.”

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Coaching Franchise Franchising Leadership 106

Modern Restaurant Management

DECEMBER 21, 2023

As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. What we’re seeing, however, is that technology adoption is less about solving “the staffing problem” as much as it is about enhancing the guest experience.

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2023 2024 Insurance Employee Relations 120

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This part of the job is arguably the most multi-faceted.

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Management Management Kitchen Safety Front of House 195

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. What training and induction processes are in place for new staff?

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Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Tech-savvy: New technology and software is part and parcel of running a restaurant. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money.

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Management Management 2019 Employee Relations 284

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Start encouraging staff engagement as soon as possible with new hires by detailing training information even during the hiring process. Enable direct communication.

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Mobile Ordering Employee Relations Hiring Point of Sale 120

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Okay, not a complete language per se, but some code words that make communication easier. It can also help reduce labor costs and increase the speed of food preparation.

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Back of House BOH Front of House FOH 52

ExactHire - Restaurants

DECEMBER 9, 2022

They are still finding it hard to identify, train and keep new hires–not to mention their struggle to keep mass hiring initiatives organized. Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Communicate your culture.

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Hiring Recruiting Customer Experience Document 98

Modern Restaurant Management

DECEMBER 9, 2019

On average, replacing an hourly employee costs around $3,328 once you factor in recruiting, interviewing, and training time. Turnover Tip : Keep your most talented employees by ensuring open communication on their career development. Inadequate Training. Training is key for improving employee turnover. Disinterest.

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Recruiting Training 2018 Hiring 136

Cheetah

JUNE 25, 2021

One example is Toast and 7shifts, an integrated scheduling and labor cost control technology. This helps restaurant operators save time scheduling, effectively manage their labor costs and streamline workforce communication. Benefits, second only to salary, substantially contribute to employee retention and recruitment.

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Front of House Back of House Guest Recovery Hiring 147

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

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Hospitality Loyalty Program Communication Training 78

Sling

FEBRUARY 19, 2021

With the growth of mobile technology and cloud computing, those processes and practices are now conducted, almost exclusively, via computer and its associated software (a.k.a. 1) Recruiting. Once you’ve recruited and hired the right employee for the job, how do you go about integrating them into the team? 2) Onboarding.

Management 88

Management Management Employee Relations Recruiting 88

Restaurant365

SEPTEMBER 21, 2021

Today’s restaurant technology tools can help optimize both these costs in different ways. Part 1 of this series focused on applying technology to control food costs, and this issue outlines four ways restaurants can use technology to increase profit margins by optimizing labor costs. The impact of data-driven scheduling.

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Point of Sale Recruiting Hiring Fast Casual 60

Sling

JANUARY 18, 2023

Most notably, HR has evolved from a purely operational discipline concerned with hiring, firing, and training to a more strategic discipline that can have far-reaching effects on the success of your business. With that information in hand, your business can develop strategies to improve employee retention.

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Hiring Recruiting Small Business Information 78

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. Successful onboarding depends a great deal on effective communication and actually starts before the new team member’s first day. 5) On-The-Job Training.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Restaurant365

NOVEMBER 23, 2021

Was it even possible to recruit that many people? “I Many of us work every day — chained to the technology that is supposed to free us from our desks, working two jobs to make ends meet, working one paid job and then coming home to work another shift in the unpaid but crucially important job of raising our families. It sounds crazy.

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Recruiting Customer Experience Technology Communication 60

ExactHire - Restaurants

DECEMBER 9, 2022

They are still finding it hard to identify, train and keep new hires–not to mention their struggle to keep mass hiring initiatives organized. Successful high-volume recruitments rely heavily on efficient application screening. This means having a screening plan in place before recruiting begins. Communicate your culture.

Hiring 52

Hiring Recruiting Management Management 52

Sling

JUNE 5, 2020

Other HRP objectives include: Adapting to rapid technology changes. Recruitment. Some businesses may need to begin recruiting and training. As you go about implementing your business’s HRP, don’t neglect the foundation of all good employer/employee relations: scheduling and communication. Facilitating growth.

Definition 88

Definition Employee Relations Communication Recruiting 88

The Restaurant Times

AUGUST 5, 2022

Advancing Technology : The restaurant management software and other digital solutions can help you solve some of your restaurant’s workforce problems. However, adapting to technology can be challenging for your staff, which is why they might want to leave. . Now communicate your requirements accordingly.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

AUGUST 12, 2022

Communication and transparency. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Handwritten or manually created schedules, like spreadsheets, are often riddled with errors and can be incredibly difficult to update and communicate. But it’s important. Recognition.

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Restaurant Law Small Business Hiring Communication 193

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging.

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