7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Communicate with guests. Technology in the restaurant industry makes wait times less frustrating for guests. They typically rely on restaurant technology innovations including online ordering, digital payment, and third-party delivery apps.

Technology 147

Technology Front of House Back of House Online Ordering 147

ExactHire - Restaurants

DECEMBER 9, 2022

Organizations pursuing high-volume hiring propel job creation and fuel economic growth. When you’re dealing with mass hiring, you need creative and practical ways to complete it. What is High-Volume Hiring? High-volume hiring refers to the practice of filling a high-number open requisitions within a short timeframe.

Hiring 52

Hiring Recruiting Management Management 52

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. These lead to poor employee experience and often frustration among staff.

Management 193

Management Management Food Safety Communication 193

Open for Business

NOVEMBER 21, 2022

Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

Recruiting 98

Recruiting 2021 Management Management 98

7 Shifts

JUNE 16, 2022

These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. Communicate Expectations or an Agenda. 10:30 am: Improving recruitment and retention. 11:30 am: Debrief and present findings.

Franchise 370

Franchise Franchising Communication Front of House 370

Modern Restaurant Management

APRIL 29, 2021

They will embrace technology to set par levels and pre-package necessary ingredients to assemble a meal quickly. Two-thirds of new hires signing up for DailyPay. Now more people are back to work and everyone is hiring. That’s why being creative and flexible has been a key mindset for hiring.”

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Restaurant365

MAY 13, 2020

While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools. This high number is due in large part to many factors: Restaurants hire the most teenagers out of any industry, and for many teenagers, this is their first job.

Technology 88

Technology Hiring Communication Tip Distribution 88

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? How to Hire New Staff. Let’s discuss. . Challenges In Maintaining Restaurant Staff.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Hire the Right People.

Cash Management 229

Cash Management Social Media Seasonal Menu SEO 229

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. The recruitment and effective training of suitable staff is critical. Restaurant Excellence Guideline #16: Hire for a positive attitude and impart the necessary skills through training.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 209

Cash Management Employee Relations Recruiting Healthcare 209

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 229

Front of House Loyalty Program Back of House Training 229

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Lavu

SEPTEMBER 29, 2023

million, while the number of hires was 1.3 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Black Box Intelligence

AUGUST 5, 2021

A competitive hiring landscape. To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever.

Recruiting 71

Recruiting 2021 Management Management 71

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 398

Management Management Kitchen Safety Front of House 398

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

ExactHire - Restaurants

FEBRUARY 4, 2020

Let’s face it, hiring in the restaurant and hospitality industry is never really easy. However, employers who look for creative ways to recruit, manage, and engage employees can succeed in a tight job market. A quick, smooth application process is worth nothing if the new hire is greeted by a slow, disorganized onboarding experience.

Hiring 52

Hiring Hospitality Recruiting Email Marketing 52

Apicbase

JUNE 20, 2022

Before we talk about franchisees’ hiring and retention process, here’s a definition and a brief introduction to the role that franchisees play in your restaurant business. They run their restaurant’s day-to-day business operations, meet with customers and vendors, and hire and train their team – to name just a few responsibilities.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2023

As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. What we’re seeing, however, is that technology adoption is less about solving “the staffing problem” as much as it is about enhancing the guest experience.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

MARCH 27, 2024

In his new book, Scott Greenberg provides an inspiring, practical framework for management to explore their biases, habits, and leadership styles while learning how to refine the way they manage so they can more effectively recruit, retain, and motivate their hourly teams. What they do own is the culture.

Coaching 106

Coaching Franchise Franchising Leadership 106

Ken Burgin

FEBRUARY 13, 2024

By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. What are the expected work shifts and how are they assigned?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Tips for Hiring Millennials. Keeping these values in mind can help you have productive conversations with potential hires and new team members. Refine your hiring funnel.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Cheetah

JUNE 25, 2021

The problem is not just with hiring. Hire less people. Another way to hire less kitchen staff and retain existing workers is by making prep time more efficient. You could afford to hire less cooks if they could get more work done in less time. >>> Table of Contents. Flexible scheduling.

Front of House 147

Front of House Back of House Guest Recovery Hiring 147

Restaurant365

SEPTEMBER 21, 2021

Today’s restaurant technology tools can help optimize both these costs in different ways. Part 1 of this series focused on applying technology to control food costs, and this issue outlines four ways restaurants can use technology to increase profit margins by optimizing labor costs. Hiring, scheduling and payroll tools.

Point of Sale 60

Point of Sale Recruiting Hiring Fast Casual 60

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Sling

JANUARY 18, 2023

The data provided by this process can often inform your hiring and promotion decisions, improve workforce processes, build company culture, and promote a positive employee experience. How long does it take to hire an employee? What does it cost to get a new employee up to full productivity?

Hiring 78

Hiring Recruiting Small Business Information 78

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Adding a technology solution to handle scheduling and team communication benefits both employers and employees. According to the U.S. Use Scheduling Software.

Restaurant Law 178

Restaurant Law Small Business Mobile Ordering Recruiting 178

Society Insurance

AUGUST 11, 2023

Advances in technology and communication tools have come a long way, and these strides increased over the past few years. Consider the bigger, better recruiting net you cast when you permit (or even encourage) remote work for the positions that allow it. For most businesses, remote work is now a way of life in some capacity.

Recruiting 52

Recruiting Insurance Hiring Transportation 52

Modern Restaurant Management

DECEMBER 9, 2019

On average, replacing an hourly employee costs around $3,328 once you factor in recruiting, interviewing, and training time. Turnover Tip : Keep your most talented employees by ensuring open communication on their career development. Being on the same page will prevent this mismatch mistake in hiring. Lack of Modern Technology.

Recruiting 136

Recruiting Training 2018 Hiring 136

Sling

FEBRUARY 19, 2021

With the growth of mobile technology and cloud computing, those processes and practices are now conducted, almost exclusively, via computer and its associated software (a.k.a. 1) Recruiting. Once you’ve recruited and hired the right employee for the job, how do you go about integrating them into the team? 2) Onboarding.

Management 88

Management Management Employee Relations Recruiting 88

Modern Restaurant Management

AUGUST 12, 2022

However, right now many companies that need to hire seasonal employees are struggling with the clash of a tight jobs market and the rising costs of doing business. Communication and transparency. When businesses invest in more technology solutions, they can better support their employees and adhere to these laws.

Restaurant Law 193

Restaurant Law Small Business Hiring Communication 193

Sling

AUGUST 31, 2020

2) Recruitment And Hiring. Human resources functions also include finding, recruiting, and hiring the high-performing employees your business needs to get ahead. A big part of all human resources functions is onboarding new-hires so that they’re prepared to do the job right and they feel comfortable doing so.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Restaurant365

MARCH 11, 2021

Restaurant owners regularly rate “recruiting and retaining employees” as a top operational challenge. Although hiring has been thrown for a loop during the COVID-19 pandemic, the importance of finding and retaining good restaurant employees has never been more clear. Are you wondering how an ATS can be helpful for your business?

Hiring 78

Hiring Communication Customer Experience Small Business 78