Lavu

MAY 2, 2025

Effective communication between front-of-house and kitchen staff is essential for smooth restaurant operations. POS systems improve kitchen staff communication by streamlining order processing and enhancing real-time information sharing. Read on to learn how to implement and optimize a POS system for your kitchen.

Communication 78

Communication POS Front of House FOH 78

Modern Restaurant Management

MAY 27, 2025

Third-Party Vendor Risks for Restaurant Operators Modern restaurants rely on a complex network of third-party vendors – from POS systems and reservation platforms to delivery services and payment processors. This committee can ensure that legal compliance and insurance requirements are built into everyday operations.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

POS 306

POS Cash Management Mobile Ordering Point of Sale 306

Modern Restaurant Management

APRIL 23, 2025

Staff should be trained to keep track of guest consumption, ensure food and water are served alongside alcohol and communicate effectively with fellow team members to ensure responsible service. Monitor Guest Alcohol Consumption : Restaurants should actively monitor guest drinking patterns to prevent over serving.

Serving 377

Serving Restaurant Law Insurance Employee Relations 377

Goliath Consulting

JUNE 8, 2025

Move heat-producing equipment like grills and fryers away from cold prep stations or POS systems. Communicate and Check In Often The fastest way to spot a summer issue? Encourage open communication and regular check-ins with your kitchen crew. Keep Your Coolers in Top Shape Summer humidity makes your refrigeration work harder.

Kitchen Safety 221

Kitchen Safety Seasonal Menu Food Safety Equipment 221

Modern Restaurant Management

DECEMBER 27, 2024

For example, a POS system that integrates with your loyalty program and email marketing platform can automatically send rewards or special offers to frequent diners. Restaurants should clearly communicate how they collect and use guest data, whether through preference centers, loyalty program disclosures, or direct communication.

2025 275

2025 Loyalty Program Email Marketing Customer Experience 275

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.

POS 275

POS Mobile Ordering Online Ordering Cash Management 275

Lavu

NOVEMBER 30, 2024

POS integrations simplify restaurant operations by automating tasks, reducing errors, and improving customer service. For smoother adoption, choose a reliable POS system with integration compatibility, roll out in phases, and train your staff effectively. When backend systems work efficiently, it leads to faster, more accurate service.

POS 78

POS Operations Online Ordering Mobile Ordering 78

Squirrel Systems

FEBRUARY 13, 2025

In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.

2025 93

2025 POS Technology Operations 93

Harbor Touch

MARCH 2, 2025

Thats what smart communication tools bring to the table. Smart communication tools step in to lighten the load. Tie it into your POS system like Harbortouchsand orders zip straight to the kitchen, no mix-ups. Your Next Steps Smart communication tools are transforming restaurants, blending tech with that human touch we all crave.

Communication 78

Communication Operations Back of House Cash Management 78

Modern Restaurant Management

APRIL 1, 2022

You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. Next, the attacker scans your network and plants the ransomware malware on servers, POS systems or PCs, while at the same time stealing sensitive data such as employee records with social security numbers.

Operations 601

Operations Point of Sale POS Small Business 601

Modern Restaurant Management

MARCH 7, 2025

It’s important to note that clear communication is essential. Instead of applying a one-size-fits-all approach, they can modify their POS system: Weekday lunch : A subtle tipping prompt with a modest suggested tip. Why it works: Customers don’t have to stress about calculating a tip or feeling guilty.

Tip Distribution 251

Tip Distribution Front of House Customer Service Back of House 251

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. Improve workplace culture with fair scheduling, competitive pay, and open communication. Optimize restaurant layout to ensure smooth traffic flow between kitchen, tables, and POS systems.

Operations 195

Operations Management Management Front of House 195

Goliath Consulting

OCTOBER 16, 2024

Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect. Unified Communication Channels: Effective communication between staff and customers is vital.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Lavu

MAY 2, 2025

With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. Lets explore each feature in detail.

Allergens 78

Allergens POS Kitchen Safety Management 78

Lavu

MAY 9, 2025

Canceling a POS contract can be frustratingespecially when unexpected fees or complex terms get in the way. If you’re looking to cancel Toast POS contract without penalties, you’re not alone. Whether you’re switching to a more flexible POS or simply reevaluating your tech stack, this 2025 guide has you covered.

POS 78

POS 2025 Equipment Customer Service 78

Modern Restaurant Management

MAY 30, 2025

Nevertheless, while self-service POS systems or AI-enabled customer service chatbots can definitely help in achieving better operational efficiency, these solutions can often feel cold or disconnected. Putting empathy first in your communications can make a real difference. This can present serious issues for a business.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Maintain crowd sizes to keep with social distancing guidelines.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 491

Online Ordering Point of Sale Website Management Inventory 491

Modern Restaurant Management

OCTOBER 1, 2020

The specifics may vary, but the idea is that you should create convenience in the process, and simultaneously open a channel for communication today and in the future. There is a difference between when your ordering tools are integrated directly into the POS, or when they are aggregated externally.

Delivery 493

Delivery Loyalty Program Download Online Ordering 493

ChowNow

FEBRUARY 13, 2025

For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. A Modern POS System Powers Transactions and Data-Driven Decisions Every restaurant needs a POSperiod. Are you aiming to speed up service, cut labor costs, or increase online sales?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. Via an integration with Toast POS, they can pull in real-time sales and labor costs. 7shifts was very easy to get started with. Honestly, I love that feature,” says Allie.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

AUGUST 7, 2024

Build an email list to communicate directly with customers, offering exclusive deals and updates at a low cost. " Chirone's best practical advice for avoiding marketing mistakes includes: being consisitent, having a balanced marketing mix and leveraging the POS. "Consistency "Consistency is key. . "They

Marketing 471

Marketing Email Marketing Social Media Coupons 471

ChowNow

FEBRUARY 28, 2025

Additionally, integrating delivery orders directly into your restaurants POS system eliminates the need for manual entry, decreasing the chances of duplicate or lost orders. A consolidated system also enables better tracking and communication, helping restaurants provide reliable service that keeps customers coming back.

Delivery 195

Delivery Customer Service Online Ordering POS 195

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. Provide Employees with Tools to Communicate More Effectively In any workplace, communication is the pillar of success.

Communication 446

Communication Online Ordering Technology Sourcing 446

Modern Restaurant Management

DECEMBER 22, 2021

Internet of Things, or IoT for short, lets one digital device communicate with multiple devices over an internet connection without human intervention. The POS system works in concert with the smart device at the table, sending the bill directly to the customer.

2022 610

2022 Equipment Email Marketing Customer Service 610

ChowNow

MARCH 7, 2025

POS Data : Every in-store and online transaction provides insights into order history, average spend, most popular menu items, and peak sales times. It includes POS transactions, online orders, loyalty sign-ups, and interactions on your website or app. The most common types of customer data restaurants collect.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

Lavu

MAY 23, 2025

If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. If your restaurants operations feel slower, less efficient, or prone to errors, your outdated POS system might be the culprit.

POS 78

POS Mobile Ordering Online Ordering Inventory 78

Modern Restaurant Management

JULY 8, 2020

When point of sale (POS) systems were introduced, restaurants learned they could provide better service to guests and improve business decisions and management. Text messages and notifications will give restaurants a direct bridge of communication to build stronger relationships and keep guests coming back.

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

7 Shifts

NOVEMBER 15, 2024

They should also be able to communicate with kitchen staff and the team clearly. Strong answers to this interview question would show clear communication of the restaurant's policy and an ability to offer alternative solutions that keep the customer satisfied. What does excellent customer service mean to you? What did you do?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Lavu

MAY 2, 2025

With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. From labeling allergens to alerting staff in real time, modern POS systems can help restaurants reduce risk, avoid legal issues, and build trust with guests.

Allergens 78

Allergens POS Management Management 78

Lavu

APRIL 25, 2025

POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Modern Restaurant Management

AUGUST 25, 2020

This is also true if you have enabled two-way text communication between your restaurant and waiting customers. You could designate one employee to manage the communication stream, including phone lines, and the POS. Keep an open communication exchange as well between your teams and your customers.

Seasonal Menu 493

Seasonal Menu Outdoor Customer Service Catering 493

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

JULY 27, 2021

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. Gone are the days of archaic paper chit systems communicating orders from the front to back-of-house staff. Too Much Tech Is Not a Solution.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

ChowNow

MARCH 21, 2025

These orders can be directly sent to your POS or kitchen printer, depending on your setup. Instead of staff bouncing between screens and manually transferring orders into the POS, everything is streamlined, reducing confusion and improving order accuracy. Order accuracy also improves.

Delivery 195

Delivery Operations Food Online Ordering 195