Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 189

Management Management BOH Front of House 189

7 Shifts

NOVEMBER 3, 2021

This means access to things like: Unauthorized access to POS data. Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Unauthorized access to guest data. More on this below!).

Audits 370

Audits POS Loyalty Program Information 370

Lavu

JUNE 4, 2019

When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. A kitchen display system makes it easy for staff members in the FOH to communicate with staff in the BOH, and vice versa. This helps reduce human error.

BOH 109

BOH FOH Front of House Back of House 109

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Use a Kitchen POS Interface to Clear up Communications .

FOH 80

FOH BOH Employee Relations Communication 80

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Table of Contents.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 88

Management Management BOH Front of House 88

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Communication is key in every part of the restaurant business.

Management 285

Management Management Communication Back of House 285

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. On the digital side of things, RO security may involve installing firewalls and password protection on POS stations and other computers to prevent unauthorized individuals from gaining access to proprietary data. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management 397

Management Management Email Marketing Point of Sale 397

Touch Bistro

MARCH 25, 2021

Here’s an overview of the process: Complete all necessary paperwork Set up direct deposit Communicate restaurant guidelines and policies Explain staff scheduling policies Set up new hires in your staff systems Provide hands-on menu training and tasting Provide mentorship and shadowing opportunities Give constructive feedback.

Hiring 52

Hiring Employee Relations FOH BOH 52

Touch Bistro

AUGUST 4, 2021

Whether you’re a chef, restaurateur, or server, you need to be familiar with a vast vocabulary of culinary terms to communicate with teammates and customers. If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster.

BOH 52

BOH Front of House Back of House Point of Sale 52

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 19, 2019

You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. Invest in the right POS that gives you access to labor and sales reports and integrates with the right employee scheduling tool. Review labor and sales reports on your POS. Build a culture of communication.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

MAY 11, 2020

Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. If you integrate your POS with 7shifts, you can get a closer look at your projected sales costs with the labor budget tool as you build out your schedule.

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table?

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations 52

Operations Back of House Allergens Front of House 52

The Restaurant Times

SEPTEMBER 30, 2021

It helps simplify communication and efficiency in both your front of the house (FOH) and back of the house (BOH) in most restaurants by replacing paper tickets in the kitchen (BOH). However, today, you can check in with your restaurants from anywhere in the world with the help of internet-enabled POS systems.

Management 98

Management Management Cash Management Front of House 98

Apicbase

MARCH 28, 2024

Inventory management – connect with your POS to get real-time stock updates and stock value calculations. All while cutting out meetings and phone calls which are far less productive than managing communication through your restaurant kitchen software. Improve accuracy and save a bunch of time on stock counts.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

APRIL 2, 2020

is offering the Paytronix self-service online ordering solution to customers of the Toast POS system with no monthly fee for six months. The combination of the Paytronix online ordering platform and the Toast POS means restaurant owners and brands can have a full-service offering up and running fast. Paytronix Systems, Inc.,

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Operators are getting used to the idea that restaurant technology goes beyond delivery apps and POS, and that new tools help increase profits. Toast , 2023) POS systems remain central to restaurants.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2020

Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Brands are now realizing they can no longer rely on paid media and traditional methods of communicating with customers. Those that are continuing to prosper had their technological house in order prior to the pandemic.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

DECEMBER 31, 2019

A perfect storm is gathering which demands that, to make good on the promise of POS to improve both the customer experience and in-store operations, we must in fact embrace a “less-is-more paradigm." Restaurant managers and employees now spend on average 46 hours/week managing a POS. It should be four.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

AUGUST 19, 2020

Having a POS system that integrates with restaurant’s online ordering site, and third-party delivery apps saves them a considerable amount of order entry labor, and eliminates the risk of an order entry error.” SpeedLine Solutions CEO John deWolde. ” Goutham Gandhi, Founder, Futuristic Labs.

Kitchen Safety 227

Kitchen Safety Food Safety Loyalty Program Technology 227