7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

Technology 189

Technology Consumer Goods Waste Supplies 189

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

Technology 203

Technology Front of House Back of House Point of Sale 203

Modern Restaurant Management

SEPTEMBER 13, 2023

Scheduling employees is one of the most time-intensive tasks for restaurant managers. The ongoing volatility of customer behavior coupled with manual schedule development creates headaches for managers, especially with ongoing staffing shortages.

Management 208

Management Management Customer Experience Communication 208

Modern Restaurant Management

MARCH 19, 2024

In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. Managerial Skills : Managers must be more skilled than their staff, possessing the ability to lead by example.

Leadership 197

Leadership Customer Service Customer Experience Technology 197

Modern Restaurant Management

FEBRUARY 28, 2023

What can restaurant owners and managers do to better engage workers and increase retention in the long run? 1: Simplify Communication The restaurant business can be very demanding and stressful, especially when there are so many guests to serve, and you’re chronically short-staffed.

Management 197

Management Management Food Safety Communication 197

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 196

Technology Online Ordering Mobile Ordering Customer Service 196

Modern Restaurant Management

OCTOBER 5, 2021

Advancements in AI-driven labor management solutions, accelerated by the pandemic, can not only help alleviate overburdened employees by streamlining operations, but it can also transform the service industry’s labor approach beyond the current shortage. But not all hope is lost.

Technology 223

Technology Tip Distribution Front of House Loyalty Program 223

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. How Mattenga’s Uses Technology to Optimize Labor & Simplify Scheduling From spreadsheets to 7shifts Mattenga’s reduced their scheduling time 7 ?

Management 370

Management Management Document Communication 370

Social Hospitality

JULY 15, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. Technology allows businesses to offset labor issues and also achieve contactless delivery. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Innovation is needed in several areas, including: Staff management. Staff Management. Using technology to streamline workflows is one solution to this problem.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. Other efficiency benefits include POS software that tracks staff time and inventory, saving time in daily operations preparing payroll, bookkeeping, and inventory management.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. Proactive communication and transparency is essential to managing the diner experience. At Arepitas in Round Rock, TX, Yelp user Emely T.

Management 189

Management Management Seasonal Menu Customer Experience 189

Modern Restaurant Management

APRIL 21, 2022

Davis, a restaurateur with a background in data science and technology, knew there was a better way to see and manage restaurant finances in real-time and Phillips’ background building concepts for Bloomin’ Brands became a combination to develop their software, which now services more than 3,000 restaurants.

Technology 197

Technology 2005 Mobile Ordering Point of Sale 197

Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. Unfortunately, the idea of hospitality is often misunderstood in restaurant management.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

Sling

APRIL 1, 2024

If your team members perform any type of work offsite or if your business manages two or more locations, field service management software can help keep your operation organized, running smoothly, and on the path to success. Table of contents What is field service management software? Others have a flat monthly fee.

2024 78

2024 Management Management Customer Service 78

Modern Restaurant Management

MARCH 29, 2020

Shawn Neitzel, manager of Angelo’s Pizza, said he originally purchased two-way radios in order to help run his restaurant more efficiently. The idea behind using these seemingly old pieces of technology was that it would help improve communication among employees, Neitzel said.

Communication 212

Communication Customer Service Food Order Technology 212

Modern Restaurant Management

NOVEMBER 28, 2022

For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand.

2023 201

2023 Technology Loyalty Program Mobile Ordering 201

Modern Restaurant Management

AUGUST 9, 2023

With the pandemic in the rearview mirror, it has become evident that customers have not only embraced these new technological advancements even as they have returned to dine on site, but also expect a more seamless physical and digital experience overall.

Technology 167

Technology Customer Experience Online Ordering Communication 167

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant Technology Guys

JULY 25, 2023

In our latest blog post, we delve into the world of human capital resource management and how technology can revolutionize your workforce. ? ? Foster seamless communication and engagement. Embrace the power of technology to optimize your workforce, boost productivity, and elevate your restaurant's performance!

Technology 78

Technology Management Management Blog 78

Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. A second of silence passed before the manager’s response: ”You mean people will use their phones at the table?

Hospitality 208

Hospitality Technology Mobile Ordering Food Safety 208

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. With features like automated scheduling, time tracking, and analytics reporting, labor management software can help your restaurant reduce its labor costs.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

7 Shifts

FEBRUARY 16, 2022

So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Everyone from directors of operation, to regional managers, to managers of specific locations need to be hyper-aware of these laws - or face damaging legal repercussions. Incompatible Technology. Understaffed, again.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

APRIL 15, 2020

As a restaurant owner or manager, do you find yourself getting caught up in the intricacies and not being able to focus on aspects that matter? Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. Material Handling.

Technology 220

Technology Food Supply Kitchen Safety Waste 220

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

DECEMBER 4, 2023

Especially for fast-paced establishments, managing wait time expectations is a significant challenge and can cause patrons to leave — or, worse, never return. Although management can’t always eliminate the wait for service entirely, they can use modern technology to set reliable wait time expectations from the start.

Customer Experience 202

Customer Experience Customer Service Technology Communication 202

Modern Restaurant Management

MAY 3, 2021

The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint. With that in mind, we look at four technology-driven measures that are here to stay. Digital Menu Boards. Automated Safety.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Modern Restaurant Management

OCTOBER 18, 2023

This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay. In order to grow productivity and retain workers long-term, it’s essential to tie technology into the kitchen.

Communication 178

Communication Online Ordering Technology Sourcing 178

Modern Restaurant Management

MARCH 10, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself.

Management 189

Management Management BOH Front of House 189

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies.

Management 158

Management Management Employee Relations Communication 158

Restaurant Technology Guys

FEBRUARY 7, 2021

Jeremy is joined by Tracy Christmann, Marketing Communications & Digital Director of Somfy and Calvin Gray, VP of Marketing/Business Development of StruXure where they talk about how to use your outdoor space 12 months of the year no matter the weather. The post Restaurant Technology Guys Podcast Ep.

Outdoor 95

Outdoor Technology Management Management 95

Perfect Daily Grind

SEPTEMBER 27, 2022

Technology has played a key role in the coffee industry for decades. Producers, traders, roasters, baristas, and consumers are all becoming more reliant on technology, which is a key part of how the sector is evolving. At farm level, technology has been used to support coffee production since the mid-20th century.

Technology 176

Technology Food Supply Sustainability Supplies 176

Modern Restaurant Management

NOVEMBER 21, 2019

There is no greater investment in improving engagement and reducing turnover than employee communication. Secondly, fast food companies can use communication to reduce turnover by thinking about onboarding as an ongoing process. Employees should receive communication and check-ins from the company on a consistent, ongoing basis.

Communication 133

Communication Food Certification Training 133