7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 398

Management Management Kitchen Safety Front of House 398

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Table of Contents.

Management 370

Management Management Document Hiring 370

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. This group of workers includes managers, hosts, waitpersons, and bartenders, among others. The FOH manager supervises all front-of-house staff and reports to the GM.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Ken Burgin

MAY 17, 2022

Refer to communication skills right from the beginning. Use technology to smooth the way. POS, QR codes and order terminals are a mature technology, with the added bonus that handwriting is no longer an issue and orders are standardised. Improve the information flow. How is a successful shift or week measured?

Front of House 74

Front of House Kitchen Safety Training Sports 74

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

Technology 199

Technology Front of House Back of House Point of Sale 199

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns.

Technology 221

Technology Tip Distribution Front of House Loyalty Program 221

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. Unfortunately, the idea of hospitality is often misunderstood in restaurant management.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Operations 184

Operations Front of House Customer Service Customer Experience 184

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Innovation is needed in several areas, including: Staff management. Staff Management. Using technology to streamline workflows is one solution to this problem.

Technology 192

Technology Operations Food Safety Kitchen Safety 192

7 Shifts

APRIL 13, 2021

We had the pleasure of chatting with one of the restaurants' partners, Mark Crumpton, to discover how adopting 7shifts as their labor-management platform has helped their business adapt. Canyons has also seen success in breaking down labor percentages into the back and front of the house to better understand where they may be overstaffed.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

Modern Restaurant Management

MAY 8, 2024

A majority (72 percent) of consumers are already loyal users of automated technologies such as self-checkout, curbside pickup, and contactless payment. Yet fewer than half have experienced the most cutting-edge retail technologies such as AI-enabled cashierless checkout and augmented reality try-on tools.

Front of House 186

Front of House Mobile Ordering Customer Service FOH 186

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. Two-way radios, help restaurant staff communicate more efficiently leading to a better experience for the guests. Quick Communication Two-way radios provide fast and efficient communication amongst staff.

Customer Service 106

Customer Service Front of House Communication Kitchen Safety 106

Modern Restaurant Management

MARCH 10, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself.

Management 185

Management Management BOH Front of House 185

7 Shifts

JANUARY 5, 2022

The term “ restaurant technology " is thrown around a lot, and it's understandable why restaurant owners and employees are skeptical when they hear it. However, some restaurant technology is actually true to its potential - and the numbers back it up. Helping Restaurants Save Time on Scheduling. No more spreadsheets or whiteboards.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Whatever the reason for an item needing to be 86'ed, this restaurant term works really well as a quick way to communicate the need to take an item off the menu. Table of Contents.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JUNE 28, 2023

Owner Shireen Imani and her all-female management team have been hard at work, adapting to the pandemic and evolving their restaurant, culminating in a Bib Gourmand nod from Michelin in 2022 —one of only 15 California restaurants to receive the award. Problem As an owner, Imani wears many hats—as does her team.

Front of House 195

Front of House 2022 2023 Communication 195

Lavu

FEBRUARY 14, 2024

At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate. Bar & Liquor Inventory Management: The Heartbeat of Bar POS System How much food and/or liquors do you have on hand? That’s why inventory management is one of the most important features of a good bar POS system.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

AUGUST 25, 2023

Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. With all the decisions that restaurants must make, recognizing that music can significantly impact the bottom line means managers should choose content and equipment wisely.

Design 165

Design Front of House Back of House Customer Experience 165

7 Shifts

JUNE 16, 2022

Throw in dozens of locations to manage, and visibility becomes foggy. These subjects might include feedback on new multi-unit restaurant technology , menu and marketing initiatives, as well as assistance navigating supply chain, economic, or hiring difficulties. That's why many franchisors rely on a franchise advisory council (FAC).

Franchise 370

Franchise Franchising Communication Front of House 370

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

JANUARY 13, 2022

Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Inefficient management of staff. No realistic table management. Management has to provide training that matches the level of excellence they wish to deliver to their diners.

Front of House 214

Front of House Kitchen Safety Customer Service Point of Sale 214

7 Shifts

AUGUST 27, 2021

To manage their group of restaurants, Andolini's was using HotSchedules , which ended up costing hundreds of dollars a month per location. To manage their group of restaurants, Andolini's was using HotSchedules , which ended up costing hundreds of dollars a month per location. They are also a model for how to treat their entire team.

Food Truck 370

Food Truck Cash Management Communication Front of House 370

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. The industry is even starting to see a rise in the number of CTOs, or Chief Technology Officers, to support this digital growth.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. What about managers? Establish Clear Lines of Communication. Establish Clear Lines of Communication. Track and manage employee workload. Back-of-House and Front-of-House are an even split. Front of House Positions: 41% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

FEBRUARY 7, 2023

Offering increased visibility for brands and expanding the pool of customers restaurants are able to reach, the dynamic services these apps provide are essential for owners and operators competing for relevance and market share in a rapidly shifting landscape of business models utilizing SaaS technology.

Delivery 192

Delivery Front of House Fine Dining Back of House 192

Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. The Technologies Behind Modern Restaurant Work.

Food 186

Food Food Safety Front of House Fast Casual 186

Apicbase

FEBRUARY 8, 2024

Similarly, restaurant operations management is about seamlessly making the whole operation work: facilitating an excellent customer experience, giving staff everything they need to do their jobs, and making the restaurant run smoothly and efficiently. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. All tasks in a restaurant are interconnected.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JANUARY 8, 2021

While restaurant owners can put six feet between tables, limit dining room capacity or close indoor dining completely, it’s much harder to create a safe environment in the back of the house. That means your back-of-house employees will need every advantage they can find. For restaurant owners, the answer lies in the technology.

Technology 132

Technology Front of House Kitchen Safety Back of House 132

Transact

JUNE 4, 2020

A revolution in digital technology has swept through front-of-house foodservice operations, and its effects have been so remarkable that even industry veterans have gotten whiplash. . Back-of-house pressures are precisely the problems that automation was designed to address. Improve communication. ?

Back of House 86

Back of House Front of House Technology Download 86