Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. If and when –it hits the fan, what is your communication plan ?

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Modern Restaurant Management

MARCH 31, 2020

The first is to ensure that all of your internal communications are encrypted using a high-quality VPN. Secondly, make sure that you secure your website. As the most visible and accessible part of your business, your website is a magnet for hackers. Finally, lockdown your WiFi network.

Website Management 203

Website Management Retail Small Business Online Ordering 203

Cheetah

MAY 1, 2020

Organize a delivery place for prepping, storing and managing deliveries. Make sure you and your employees are protected by car, general liability or workers compensation insurance. Consult your insurance provider to learn about the policy that’s right for you. Experiment with the most convenient way to communicate with couriers.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Open for Business

FEBRUARY 29, 2024

Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other. Once you’ve visited centralized websites, make sure you’re then researching the requirements of each individual agency. This will also make it easier to replace expired permits and keep track of renewal dates.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " The Coronavirus Response Kit includes templates to help restaurants communicate these rapid changes. Delivery service is not easy.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Sling

DECEMBER 3, 2021

You can’t manage what you don’t measure. In this article, the management experts at Sling answer your questions and tell you everything you need to know to optimize labor costs, stay on budget, and manage your business better. In some states, the employees themselves purchase this type of insurance through a private carrier.

Management 146

Management Management Tip Distribution Employee Relations 146

Restaurant365

DECEMBER 17, 2019

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. Fixed costs such as insurance, rent, and loan payments do not fluctuate month to month. Investing in restaurant management technology is an essential part of restaurant costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

The Rail

JUNE 19, 2023

By providing an easy-to-use reservation platform on your website or through a dedicated app, your guests can conveniently see the availability of tables on any given day and book for their preferred time. Perhaps provide your catering services for charitable events or give staff and management paid time off to volunteer for activities.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

ChowNow

MARCH 26, 2021

Some of these instances can be prevented by encouraging clear and open communication with customers. They will alert you of the chargeback and provide some guidance, but won’t communicate to the credit card company on your behalf. Square manages disputes on your restaurant’s behalf and requires evidence of your dispute.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

ChowNow

AUGUST 26, 2021

Some of these instances can be prevented by encouraging clear and open communication with customers. They will alert you of the chargeback and provide some guidance, but won’t communicate to the credit card company on your behalf. Square manages disputes on your restaurant’s behalf and requires evidence of your dispute.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Restaurant365

JULY 24, 2020

You’ll also have to manage your online reputation even more diligently as your delivery business exists entirely online. Third-party apps can take 30% of your delivery earnings and in-house delivery has its own costs, such as salaries, vehicle maintenance, gasoline and insurance. You’ll have to package.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

EATER

NOVEMBER 1, 2022

My coworkers tell horror stories about tip theft by owners who take as much as 20 percent for themselves, or tip-out structures where chefs or managers take significant cuts. And when customers don’t tip, servers can end up paying out of pocket to pad a manager’s paychecks. There’s no health insurance. an hour in some states.

Mobile Ordering 110

Mobile Ordering Customer Service Food Order Online Ordering 110

The Food Corridor

MAY 7, 2020

Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Other considerations are driver insurance, rigorous hygiene guidelines, and offering contactless deliveries. Restaurant management system Upserve is offering its new ordering platform free for 12 months.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Hot Schedules

APRIL 10, 2020

Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. Streamline your menu Consumers love choice and variety – this is until they are hit with an economic recession.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

EATER

MAY 22, 2020

And the majority now offer at least some kind of additional sick leave, even if the details of those programs aren’t always successfully communicated to employees. Costco’s public website also doesn’t say much about its employee safety protocol. Costco would not comment further about specific policies or rules.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

The Restaurant Times

SEPTEMBER 17, 2020

Design a well-crafted menu and upload it on your restaurant website and the various restaurant delivery service providers. Proper Address and Client Communication. This situation can be easily managed by having proper communication with the customers. Have A Standardized Delivery Procedure.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

Margin Edge

APRIL 27, 2020

Only 17% of those we surveyed were able to keep more than 50% of their team with 36% operating with only ownership/managers. We heard everything from taking out a second mortgage on your home to pay your team to furloughing employees quickly so they could maximize their unemployment insurance options. Inventory Clean Up. To Wrap Up.

Fast Casual 52

Fast Casual Customer Service Insurance Delivery 52

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MAY 11, 2020

Employees must report any symptoms and recent travel to their managers before a shift. Restart any utilities like power, water, heat that you may have temporarily shut off during quarantine Get in touch with pest control Restart phone & internet Contact your insurance provider Restart your rent (if payments were deferred) Equipment: ??

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Consumers have become accustomed to the new forms of communications and services, and there’s no going back.” Yelp's Economic Impact Report.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Lef f , Co-Managing Partner of Ervin Cohen & Jessup. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Two-thirds of new hires signing up for DailyPay. He got creative on how to source employees.

Fast Casual 221

Fast Casual Hiring Front of House Online Ordering 221

Open for Business

AUGUST 10, 2023

Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. Your business may need specialized roles like a sommelier, reservationist, or private events manager. What are the requirements for those roles?

Hiring 167

Hiring Recruiting Reference Website Management 167

Cheetah

OCTOBER 3, 2020

Now that indoor dining is once again allowed, waitstaff, cooks and sanitation workers are asked to come back to work with no changes to their compensations, health insurance or paycheck. Health insurance: Look for different health insurance coverages, you may find one that’s more beneficial and cost-effective for your worker.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

Modern Restaurant Management

APRIL 7, 2020

Ensuring business interruption insurance covers COVID-19. Right now, restaurants aren’t receiving the benefits they deserve from insurance companies. Individuals may apply for assistance from #ThePlateFund via a mobile-enabled website, without having to leave their homes. " Currently, there are over 1.5

Tip Distribution 170

Tip Distribution Healthcare Hospitality Food Supply 170

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. For owners: Businesses can now select safety measures they have in place at their property by accessing the checklist in their Tripadvisor management center (for free).

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Teriyaki Madness is expanding ts franchise opportunity to even more entrepreneurs through the launch of its new affiliate restaurant management company, Restaurant Sherpas.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Sling

OCTOBER 15, 2020

In general, part-time employees don’t receive benefits, such as health insurance, paid time off , retirement, and stock options. As an employer, you are required to withhold income taxes and Federal Contributions Insurance Act (FICA) taxes from every employee. Posting position descriptions on job board websites. 4) Benefits.

Hiring 78

Hiring Definition Insurance Website Management 78

EATER

JANUARY 26, 2023

My way of communicating has always been through food. Numerous clinics around the country are focused on helping patients manage and recover from long COVID through specified treatment and support. For people in the food industry without health insurance, the effects of parosmia can be especially challenging.

Food 85

Food Food Order Healthcare 2021 85

Modern Restaurant Management

JULY 27, 2020

Franchisors must be able to document policies and practices for sanitizing, social distancing, contactless service, use of protective gear and guest communications. "When Sampson, partner at Leech Tishman in the firm’s Insurance Coverage and Litigation Practice Groups.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Restaurant Law

JANUARY 14, 2018

In recent years, websites like kickstarter.com have helped thousands of entrepreneurs obtain access to the funds they needed to get their projects off the ground. Crowdfunding is becoming an increasingly popular way for business owners to gain the financial backing they need to turn their concepts into realities.

License 40

License Back of House Document Restaurant Law 40

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. Toast data shows that guests spend 25 percent more when ordering directly from a restaurant’s own website. Delivery management has never been easier!

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122