Remove Communication Remove Front of House Remove Inventory Remove Retail
article thumbnail

Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Among the report highlights: Most consumers (67 percent) say human-centered customer service at restaurants is very important, compared to only 31 percent saying the same of retail and grocery stores. Prices for real estate, inventory, and labor are rising. What should restaurant operators take away from these results?

article thumbnail

How a Digital Workplace Supports Restaurants Through Disruption

Modern Restaurant Management

Giving workers mobile communication tools increases retention in several ways: Empowers workers by giving them access to real-time communication to help them perform their jobs better. Gives front-of-house teams the resources to provide better customer service. ” Digital Communication Can Increase Customer Loyalty.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The New Normal: How Technology Can Help Streamline Restaurant Operations

Modern Restaurant Management

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Fast forward a year later and the economy is recovering, albeit at a slow pace.

article thumbnail

MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. QSR workers, like everyone else, are expected to use technology on the job.

Food 185
article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 212
article thumbnail

Article Publish And Update Dates

Sling

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78
article thumbnail

Different Types of POS Systems

BNG Point of Sale

There are two types of POS software: front-end software, where transactions are processed, and back-end software, where analytics, sales, inventory and other important data is stored. Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Let’s review both.

POS 52