Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Providing a restaurant staff training manual to new staff also suggests you take their role—and career development—seriously.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

Delivery 127

Delivery Hiring Transportation Food Safety 127

Culinary Cues

MAY 5, 2020

A lack of trust will apply to everyone and every place as those once enthusiastic patrons give pause to any thought of dining out. Time is not the only answer for pulling the rug out from underneath Covid-19 – the only real answer is a vaccine which is not likely for more than a year from now – if at all. unknown author.

Kitchen Safety 284

Kitchen Safety Food Safety Food Truck Communication 284

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. For both safety and ease, there isn’t a better option. 2020 was a year that the restaurant industry won’t soon forget.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. Extra side, desert, take-home dressing, etc. Here are their insights.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

MARCH 12, 2021

Whether they’re waitstaff, sous chefs, or delivery drivers, frontline workers are the backbone of the restaurant industry. For starters, today’s restaurant worker prefers an employer who takes a progressive approach to technology. ” Digital Communication Can Increase Customer Loyalty. Guest loyalty pays off.

Mobile Ordering 193

Mobile Ordering Front of House Communication Online Ordering 193

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JANUARY 13, 2022

This guide sets out six tips for improving your restaurant efficiency that can be implemented immediately and cheaper to your pocket. Encourage Staff Members to Communicate Effectively. The last thing you want to do is promise customers delivery times that you have no chance of delivering. Untrained and unmotivated staff.

Front of House 214

Front of House Kitchen Safety Customer Service Point of Sale 214

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MAY 8, 2020

Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes. With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word.

Food Safety 184

Food Safety Kitchen Safety Front of House Website Management 184

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 200

Kitchen Safety Food Safety Cash Management Food Supply 200

Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Open and clear communication across our organization has been pivotal. We created a ?live live update tracker?

Hospitality 193

Hospitality Food Safety Customer Experience Online Ordering 193

Culinary Cues

MAY 26, 2020

Let’s put on our restaurant hat and take responsibility for doing what is right for both the health and wellbeing of our families, staff, and customers, and help in bring our communities out of the deepest economic hole since the Great Depression. Why are there mixed messages from state to state and community to community?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

The Restaurant Times

AUGUST 4, 2020

With the onset of the coronavirus pandemic, doorstep food delivery has picked up the pace. Despite restrictions being eased, customers are still preferring online food delivery over dine-in services. However, it has become more crucial than ever to ensure that doorstep delivery is safe and hygienic.

Delivery 72

Delivery Online Ordering Kitchen Safety Food Safety 72

Next Restaurants

JUNE 30, 2020

No one could have predicted how massive the pandemic impacted the food and hospitality industry. Don’t just post drool-worthy food photos of your takeout menu items (still do though!), Share photos of your delivery team picking up orders, happy customers ordering takeout, and your staff making sure your restaurant is extra clean.

Social Media 163

Social Media Email Marketing Online Ordering Food Safety 163

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. If you don’t learn to adapt and reinvent yourself, you’re not going to be successful, COVID or not.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Culinary Cues

APRIL 30, 2020

As some states begin to entertain loosening restrictions and easing out of “stay at home” directives – restaurants will consider their options. This is not a time to experiment with changing food perceptions and pushing the envelope with cuisine. There are few certainties at this time except an understanding that this is not over.

Point of Sale 306

Point of Sale Customer Service Customer Experience Cash Management 306

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. Utilize digital resources to streamline communication with customers. Given that 46.5

Customer Experience 181

Customer Experience Customer Service Online Ordering Food Safety 181

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Make the Most Out of Data. Online Ordering Will Continue to Thrive.

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Third, menus should take into account changing customer bases. This helps make sure each item is selling at a higher margin than before.

Front of House 209

Front of House Inventory Food Safety Social Media 209

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Here are six steps to take before opening any restaurant website builders. Check out this example from Barcelona Wine Bar for inspiration.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

JANUARY 15, 2021

Delivery and DIY. Given that many are not yet comfortable dining out, restaurant businesses are struggling to make ends meet. If you have not put in a takeout or delivery program, it's not too late. If you have not put in a takeout or delivery program, it's not too late. COVID-19 Hygiene Measures.

Loyalty Program 202

Loyalty Program Social Media Food Safety Fine Dining 202

Modern Restaurant Management

SEPTEMBER 14, 2020

Even in states that now allow indoor dining with safety measures, many customers still have concerns that keep them away, perhaps because a significant percentage of this summer’s outbreaks are linked to bars and restaurants. Online forms can be useful here, and open communication is important if this scenario arises.

Online Ordering 193

Online Ordering Kitchen Safety Food Safety Customer Experience 193

Modern Restaurant Management

SEPTEMBER 22, 2020

There’s also the call-us-when-you-get-here model, where the order scoots out just in time to be dropped through a rear window or popped trunk. It was a convenience added to the playbook to assist customers with difficulty getting out of their car or to keep larger orders from blocking up a drive thru.

Kitchen Safety 235

Kitchen Safety Food Safety Customer Experience Food Order 235

Bingage

JULY 18, 2020

For online food businesses like cloud kitchen or ghost kitchen or any other food delivering business, digital advertising may be a remarkable useful resource in promoting, in addition to operating the business. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

JULY 13, 2020

People have been both eager and hesitant to venture back out into the world as stay-at-home orders have lifted. Restaurants have adopted a delivery/pickup model to meet the needs of their customers. As consumers cautiously begin to eat out at local restaurants, this new model will likely remain popular.

Consumer Goods 212

Consumer Goods Food Safety Customer Service Hiring 212

Modern Restaurant Management

JULY 8, 2020

” Rejection is always expected when new ideas are shared, but when we looked around the restaurant we saw most guests on their phones– taking pictures of their food, splitting checks through Venmo, sharing on social media. People come here to get away from technology, not use it.”

Hospitality 204

Hospitality Technology Mobile Ordering Food Safety 204

Modern Restaurant Management

JUNE 16, 2020

When the COVID-19 pandemic started to take effect, Elisia Flores, CEO of L&L Hawaiian Barbecue and company executives embarked on a listening tour with franchisees in 15 states and Japan that resulted in more than 95 percent of the 200 locations to not only remain open, but stay profitable. Elisia Flores.

Franchise 124

Franchise Franchising Leadership Food Safety 124

Modern Restaurant Management

MAY 26, 2020

The National Restaurant Association recently issued guidance on food safety and social distancing precautions as restaurants begin their reopening planning efforts – preparing for significant shifts in the traditional dining experience. Focus on your core strengths to sustain sales and keep your customers coming back.

Social Media 203

Social Media Coupons Customer Service Customer Experience 203

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 191

Front of House Back of House Restaurant Law Food Safety 191

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Be part of the solution; keep your local communities fed. Offer Disposable Menus. Use Disposable Bottles for Condiments.

Social Media 206

Social Media Food Safety Cash Management Kitchen Safety 206