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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

"In retail and restaurants, everyone is fighting for the same shrinking pool of frontline labor. AI-Enabled Gamification Use VoiceAI to analyze the conversations between the employee and the customer and then provide coaching on how to elevate the experience, promote the loyalty program, and upsell.

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High Volume Recruiting Strategy with Paul Norman

Go Hire- Restaurants

Paul knew this, so he reframed his investment cases in terms of: Occupancy rates (hospitality) Sales volume (retail/financial services) Patient care coverage (healthcare) He even posed scenarios: "Do you want to be overstaffed by 2%, or understaffed by 5%? CFOs care about revenue, customer experience, and costs.

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Three Tips for Managing a Healthy Restaurant Workforce

Modern Restaurant Management

Providing consistent coaching and oversight of new and especially young employees. While retail workers comprise nine percent of the U.S. Retail operations are ranked third in the likelihood of experiencing workplace violence victimization, behind law enforcement and mental health professionals. Bureau of Justice Statistics.

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Flag on the Play! Four Penalties Your Bar Can Avoid During Super Bowl Weekend 

Modern Restaurant Management

According to National Retail Federation, nearly 18 million fans plan to watch the Super Bowl at their favorite bar. Here are coaching tips to get your team ready for a super weekend in your bar. That’s a whole different ballgame!

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MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

Food waste is one of the leading contributors to climate change, and more than 80 percent of it occurs downstream within retail and foodservice establishments (ReFED). Field Day , the enterprise field-marketing solution for retail and restaurant brands, added Byron Duncan to its growing leadership team.

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Coronavirus: Restaurants Respond

Modern Restaurant Management

.” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. That being said, we have been starting to plan responsibly for impacts in Europe, where we see food retail starting to be affected, “ he continued.

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PPP Part Two and More Restaurants Need to Know Now

Modern Restaurant Management

Tips for pivoting to retail. Business consulting and coaching on topics including how to drive improved order volume leveraging social media and the web, creating new family-style meals and packages for take-out, and customer service for curbside pickup and take-out orders. Best practices for calculating cash flow.