Modern Restaurant Management

APRIL 27, 2020

Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn. Support for no-contact doorstep delivery and minimal-exposure pickup options.

Webinar 463

Webinar Loyalty Program Online Ordering Social Media 463

7 Shifts

OCTOBER 1, 2024

Key restaurant customer experience aspects From the moment potential diners find your restaurant online to the quality of service they receive, every touchpoint matters. Online presence A restaurant customer experience begins before diners step through the doors of your establishment. “That saves me a lot of time.”

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Embrace the Suck

JANUARY 20, 2021

In order to start winning the war with talent, you must treat them better. I have a rule that all my coaching clients must follow: 100% Thank U’s. When you place the standard (that means boring) job ad on your favorite online job forum (Craigslist, Poached, Indeed, LinkedIn, etc.) Does that mean more money?

Recruiting 384

Recruiting Coaching Hiring Take-out 384

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Rouxbe partnered with The French Pastry School to provide an online pastry course curriculum through the Rouxbe platform. Rouxbe Partners with French Pastry School. at The French Pastry School.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

MARCH 10, 2020

Any suspicious event would be reported immediately, online, to all the responsible people who can take action with no delay. "It all starts with Safety", said Kirby Lavallee, Chief Success Coach at The Cake Girl. "The We have a digital PMS (Property Management System) with a cloud-based reporting system.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. ChowNow builds restaurants their very own online ordering systems. One: We connect their online ordering to their profiles on the world’s most popular sites, like Google, TripAdvisor, Instagram, and more.

Online Ordering 195

Online Ordering Email Marketing Loyalty Program Website Management 195

7 Shifts

AUGUST 26, 2021

Begin your podcast listening with this episode on digital ordering and payment , featuring Steve Simoni, CEO at Bbot. The Restaurant Coach. The Restaurant Coach is the cure for the common restaurant. You can tune in to The Restaurant Coach on: Apple Podcasts , Stitcher , Google Podcasts , or. podcast website.

Coaching 195

Coaching Website Management Email Marketing Retail 195

7 Shifts

AUGUST 19, 2020

In order to help new staff learn the ropes, you need to create a comprehensive restaurant staff training manual. Write your training guide as you’d coach them in person.) Include info on how to edit and delete orders, amend bills, communicate with the kitchen, and other tips you may have in place) Shift scheduling onboarding.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. I should get on online ordering. I must get on online ordering. Over the last 12 years of being The Restaurant Coach™?, Culture = what your team says about you…online, to their friends, to their family.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Embrace the Suck

MARCH 11, 2019

Tony: With me is Donald Burns, The Restaurant Coach™, named one of The Top 50 Restaurant Experts to Follow and one of 23 Inspiring Hospitality Experts to Follow on Twitter. The biggest area of growth is delivery and online ordering. Because as you know everyone has a mobile phone and everyone is now an online food critic.

Leadership 212

Leadership Coaching Book Social Media 212

Embrace the Suck

DECEMBER 25, 2019

Many offer the ability to order from one of their other warehouses and have it shipped either the next day or by FedEx. As technology becomes better, you will see that your salesperson is replaced with a customer service phone number that will just confirm your order and tell you of any products out of stock. Do BS, just results.

Food Truck 296

Food Truck Food Tip Distribution Audits 296

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MAY 28, 2021

Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. Guests will also be able to order their food online in advance and pick-up their items from a designated to-go area or have it delivered. Every dish is made-to-order including house-smoked meats and vegetarian and gluten-free options.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Cheetah

MAY 11, 2021

kitchen layout, takeout utensils and packaging, reservation and ordering systems, etc.) To attract a loyal, hard-working staff, find a way to offer more benefits, such as sick leave and career coaching. Try online sites such as Pared , ChefCrossing , Culinary Agents , and iHireChefs. Stock Up on Inventory.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System?

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Hot Schedules

MAY 10, 2021

So how do you stack your bench and coach your own team to maximum efficiency? Use your Instagram, Facebook and/or Twitter feeds to announce job openings and have your team share them on their channels in order to amplify the message. Online training videos can be captivating and engaging for your new seasonal staff.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Lavu

OCTOBER 13, 2023

Streamline ordering processes: Implement efficient ordering systems, such as tablet-based or mobile ordering, which allow customers to place their orders directly with the kitchen or bar staff without relying on a server. Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately.

Seating 174

Seating Mobile Ordering Customer Service Online Ordering 174

Modern Restaurant Management

MARCH 13, 2020

” Customers in Manhattan and Brooklyn can order Nathan’s Famous through any of the following restaurant delivery services: Grubhub, Seamless, UberEats, Caviar, Doordash, Postmates, and Deliver.com. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

EATER

MAY 24, 2021

Joey Pham, who is now a baker and spiritual coach at their own business Flavor Supreme , started working at Fat Rice in 2014 as a line cook and says they were eventually driven away by Conlon’s bullying. “I Maybe this time, things would change.

Website Management 274

Website Management Leadership Social Media Hospitality 274

The Food Corridor

APRIL 21, 2021

This online farmers market connects local producers directly with the public, allowing them to safely browse and shop for locally-grown fruit and veggies and locally produced products like cheeses, deli meats, and preserves for delivery. . If this sounds like your kind of kitchen, fill out the application form online. Union Kitchen.

Food 98

Food Coaching Food Truck Website Management 98

OneDine

AUGUST 12, 2024

The Coach: Restaurant Owners and Operators In football, the coach is the mastermind behind every play, orchestrating the team’s strategy. Just like a coach studies the competition and adjusts tactics, restaurant leaders must constantly analyze market trends and customer feedback to stay ahead of the game.

Technology 52

Technology Loyalty Program Coaching Point of Sale 52

Modern Restaurant Management

DECEMBER 12, 2019

31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback. " Karamo Brown. Here’s how it works: $1 = 1 point.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Ken Burgin

JULY 9, 2022

Put them as ‘additionals’ or ‘modifiers’ on your online and QR code menu, not just on a separate tab section – you’re after the maximum in suggestive sales. Lunch time will be more difficult, but you should be aiming for at least one in three customers ordering dessert or a sweet treat.

Social Media 88

Social Media Employee Relations Coaching Pricing 88

SpotOn

MAY 21, 2024

Provide these guests with off-premise options like meal kits, online order specials, and other food they can take to-go. Offer drink specials to pair with each burger and coach your staff on which craft beers will go perfectly with each food item. If not, there are plenty of ways to advertise online.

Specials 52

Specials Online Ordering Seasonal Menu Social Media 52

Apicbase

MARCH 17, 2023

You can use technology to optimise or automate various tasks , such as inventory management and ordering, which helps reduce errors and increase efficiency. On a logistical level, technology enables customers to order and pay remotely and track their delivery. First, take your brand online if you haven’t done so already.

Customer Experience 52

Customer Experience Consumer Goods Food Order Customer Service 52

Apicbase

MAY 30, 2024

It’s an all-in-one tool that supercharges every aspect of your restaurant’s performance, from order accuracy to customer loyalty, and even helps you increase profit margins. The hardware includes user-friendly terminals or tablets with high-resolution touchscreens for easy order-taking. How exactly does it do that?

POS 52

POS Inventory Cash Management Point of Sale 52

7 Shifts

JULY 6, 2023

From there, in our weekly and monthly performance reviews, we have to bring the core values to the table and coach people according to whether they've been living within them or not. That's like, sorry for coming into your restaurant and trying to order food because I think this is what I'm supposed to do here. Next customer!'

Employee Relations 195

Employee Relations Customer Experience Fast Casual Hiring 195

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. “We put the safety of our employees first. ” says Dilip Rao, CEO of Sharebite.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

DECEMBER 17, 2020

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. ” The gift of food. . ” The gift of food.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Army Officer.

Franchise 508

Franchise Franchising 2020 2021 508

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. For both safety and ease, there isn’t a better option.

2021 370

2021 Front of House Social Media Back of House 370