Modern Restaurant Management

NOVEMBER 10, 2020

While many restaurant executives work from an office setting, most of their employees are on the ground floor, bussing tables, taking orders or preparing food. The world is turning mobile, and restaurants are doing everything they can to keep up with their guests and customers who are constantly online.

Mobile Ordering 197

Mobile Ordering Online Ordering Customer Experience Communication 197

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

7 Shifts

SEPTEMBER 10, 2019

Elijah has a unique experience with 7shifts, moving as an employee being scheduled through the app, to being a manager scheduling his own employees with the app, all the way to Field Business Consultant, where he now coaches Clean Juice GMs on how to schedule efficiently. It's simple. 7shifts just makes it easy.” Elijah Selent. “My

Franchise 272

Franchise Franchising Seasonal Menu Coaching 272

Mad Mobile

FEBRUARY 26, 2024

Operators who calculate their cost of sales add 2–10% to their bottom line. It also has one of the most complex stock lists. Because liquor, wine, and beer have such wildly varying prices, it pays to keep tight controls on ordering and inventory. Take a moment to pinpoint problem areas and then coach staff accordingly.

Inventory 40

Inventory Bar Management Management 40

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System? An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

The Food Corridor

APRIL 21, 2021

CommonWealth Kitchen launched a new four-month program in March 2021, the Restaurant Resiliency Initiative , to offer coaching and support to food businesses trying to recover post-pandemic. New York’s HotBread Kitchen is on a mission to promote economic stability and social mobility in the food industry. HotBread Kitchen.

Food 98

Food Coaching Food Truck Website Management 98

Ken Burgin

AUGUST 1, 2023

Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers. On top of that, the kitchen may need to be expanded as well to keep up with the increase in orders. Share and compare.

Training 60

Training Management Management Kitchen Safety 60

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ? and Germany.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. This marks the fourth time AAG has been honored as Applebee’s Franchisee of the Year; it has also been honored four times as Applebee’s Operator of the year.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

EATER

MAY 26, 2021

Some of these restaurants also operated as inns or offered outdoor sleeping porches in the summers. Whitaker says it’s unlikely that many, if any, female tea room proprietors operated the gas pumps on their own, but they could work alongside husbands, male relatives, and employees. Many sold folksy home decor and souvenirs, too.

Back of House 123

Back of House Advertising Travel Small Business 123

Modern Restaurant Management

JULY 30, 2021

In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

NOVEMBER 19, 2020

The Ocean Spray Farmers for Chefs Alliance is open to public donations and 100 percent of proceeds will go directly to restaurant operators in need. Each order placed via Sharebite results in a donation made to City Harvest, specifically to help alleviate childhood hunger in local communities. ” says Dilip Rao, CEO of Sharebite.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

DECEMBER 12, 2019

This has resulted in an increased demand for additional cafes across the state, creating a tremendous business opportunity for experienced operators looking to diversify or be part of the brand's early growth in Colorado," said Craig LeMieux, area developer for Tropical Smoothie Cafe. "My " Karamo Brown.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Hot Schedules

MAY 10, 2021

Yet stadium venues today — and really any other seasonal operation — are struggling to make their own talent execute with that same effectiveness. So how do you stack your bench and coach your own team to maximum efficiency? b3lineicon|b3icon-mobile-devices|?|Mobile Mobile Devices. Finding skilled talent isn’t easy.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

FEBRUARY 28, 2020

The campaign culminates in the nationwide event, Day of Giving, on Wednesday, March 25, when local Jersey Mike’s owners and operators will donate their resources and every single dollar that comes in to local charities. Breakfast and lunch mobile carts offering meal options at remote service locations. The findings?

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

MAY 28, 2021

" The coveted “Operator of the Year” award went to Kevin and Beth Ellis (multi-units in North and South Carolina) and Lane and Lori West (single unit in Southern Pines, North Carolina). Comeback Operator of the Year : Scott Teverbaugh, Fishers, IN. Highest Average Ticket Price : Michelle Constantino, Naperville, IL.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

AUGUST 19, 2020

. “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. 20 at 4 p.m. Johnny Rockets currently has over 325 locations across the U.S. US Foods Ghost Kitchens.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

JANUARY 29, 2021

But when adopting tech, it’s important to also recognize that changes to processes and operations must happen to make new tech as effective as possible. Coach Employees to Be an Extension of Your CQO. However, they still need to send you documentation and data in order to remain approved suppliers for your business.

Audits 182

Audits Food Safety Kitchen Safety Coaching 182

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now began as a food truck in 2009 and was founded by husband and wife duo, Akash and Rana Kapoor, and supported by co-founder and Senior VP of Operations, Amir Hosseini. In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Hattie Marie's Looks to Franchising. Pieology Pizzeria Refranchises Locations.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

JUNE 19, 2020

Now, as workplaces reopen, employers need to create a culture of food safety to reduce risk, operate efficiently, and support employee health. “With Relish’s delivery options, our employees can order and enjoy food from restaurants they love without leaving the building. We designed Relish because it's COVID-smart.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

MARCH 13, 2020

In combination with our earlier investment in JK&T Wings, we now operate over 80 BWW restaurants across five states and look forward to working with the company’s management team to further build this strong platform in new geographies. Moe’s Southwest Grill is currently targeting new markets across the U.S.

Franchise 145

Franchise Franchising Customer Experience Customer Service 145

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. ChowNow builds restaurants their very own online ordering systems. One: We connect their online ordering to their profiles on the world’s most popular sites, like Google, TripAdvisor, Instagram, and more.

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” After signing a franchise agreement, owners are operational on the platform within 10 days.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JUNE 8, 2020

When the house passed the legislation earlier, the National Restaurant Association Executive Vice President of Public Affairs Sean Kennedy said, “Restaurants have suffered more job and revenue losses than any other sector of the economy because of mandated closures and restrictions on operating.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Engage Acquires Boston Market.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122