‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’
Modern Restaurant Management
MARCH 24, 2025
For example, Chick-fil-A ihas used drone footage and cameras to optimize speed and accuracy at their drive-thru and Tang expects more innovation from the brand. "If Rising minimum wage and higher food/operational costs are an unsustainable recipe. In the future, customers will drive up to a drive-thru to just pick up their food.
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