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Work Smart, Play Smart

Modern Restaurant Management

We believe it starts with the definition of what you want your organizational culture to be. We focus on team development and define it as our team cycle which includes things like recruitment and hiring, onboarding and training, as well as evaluation of compensation and benefits. Fourth, adopt a coaching mentality.

Coaching 193
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Why Do So Many Restaurants STILL Suck? It’s Their Culture

Embrace the Suck

When I am coaching a client, I love to sit in the dining room and just listen. I always give the same answer even after 12 years as The Restaurant Coach. I’ll sum it up in a very straightforward definition: The brand is what your guests say about you. What do you hear? it’s the culture.

Coaching 235
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A deep dive into Massachusetts’ restaurant labor laws

7 Shifts

is a definite no-go. Keep careful records of any performance-related issues, training or coaching efforts, or disciplinary measures. Terminations based on job performance are arguably the safest type.

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Where Are You Stuck? The 4 Stages of Restaurant Growth

Embrace the Suck

They do start to train people better than the bad restaurants, yet their training system is still outdated and is usually only done when someone is hired. They are definitely thriving as opposed to just surviving. They shift from a training culture to a learning culture. STAGE THREE: THRIVING. IF YOU’RE STRUGGLING.

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A deep dive into Massachusetts’ restaurant labor laws

7 Shifts

is a definite no-go. Keep careful records of any performance-related issues, training or coaching efforts, or disciplinary measures. Terminations based on job performance are arguably the safest type.

article thumbnail

A deep dive into Massachusetts’ restaurant labor laws

7 Shifts

is a definite no-go. Keep careful records of any performance-related issues, training or coaching efforts, or disciplinary measures. Terminations based on job performance are arguably the safest type.

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The 11 Habits of Outstanding Restaurants

Embrace the Suck

Many of my clients when they first start my coaching program do a big sales number. Over the last 12 years of being The Restaurant Coach™?, They are committed to training. " We don't rise to the level of our expectations; we fall to the level of our training." ~ Archilochus. Have a multidimensional training system.