7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Between their relatively high minimum wage and tip credit, wide-ranging state law on tips, and detailed guidelines on employing minors, it can be hard for restaurants to navigate.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Embrace the Suck

OCTOBER 28, 2021

Most likely you’ll make quite a few more while running a restaurant. The thing you want to avoid is these 19 fatal mistakes that 80% of restaurants make each year which contributes to the low survival rate that restaurants experience. Of all the restaurants that open this year, only 50% will still be open in three years!

Coaching 329

Coaching Training Social Media Hiring 329

Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire. Some enterprises may not have a formal training program; instead, they may require the new employee to shadow a more experienced colleague. Exhaustion from overwork.

Management 201

Management Management Food Safety Hiring 201

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JUNE 2, 2020

I’ve had the opportunity to support restaurant operators that have stayed open throughout the COVID shutdown. So, with so many restaurants offering great food and service, what was the differentiator? Everyone agrees that with COVID-19, the public has a heightened safety awareness. Safety is Priority #1.

Training 218

Training Kitchen Safety Food Safety Website Management 218

Embrace the Suck

APRIL 18, 2022

The restaurant world will never be the same after what we have been through over the past few years. Things have changed rapidly for restaurants around the globe and many look to the USA for trends and insight into which direction the industry is headed. Here’s where restaurant owners get off track. The 11 Habits.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Restaurant Accounting

AUGUST 27, 2020

Coaches are a great partner for your restaurant, both in good or bad times. When you need a long-term solution, they are like the perfect doctor in helping prescribe a much-needed treatment for your restaurant. […]. The post Coaching and Training Resources for Restaurants first appeared on Restaurant Accounting.

Coaching 52

Coaching Training 52

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. So how do you stack your bench and coach your own team to maximum efficiency? When the clock is running out and you’re low on options, there are a few resources that can help you achieve just that. PLAY 2: Onboard & Train Your Seasonal Staff.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Ken Burgin

DECEMBER 8, 2021

In this episode, I talk with team culture and facilitation expert Leanne Hughes about how to use facilitation skills to overcome some of the hesitation attached to restaurant, cafe and foodservice training. What about extending this to online coaching and skill development for staff? Do I need qualifications?

Training 113

Training Hospitality Coaching Website Management 113

Modern Restaurant Management

MARCH 8, 2022

So much so that she’s made it her career’s work: as Chief Talent Officer at Sonny’s BBQ, Schatz is ever-passionate about coaching and developing talent and, most importantly, creating a positive career experience for the barbecue brand’s thousands of employees. People need to be able to show their true colors.”

2001 189

2001 Coaching Hiring Take-out 189

Modern Restaurant Management

APRIL 27, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants. Treasury Secretary Steven T.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

APRIL 27, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: MRM Restaurant Survival Guide Updates and COVID-19 Resources for Restaurants. Treasury Secretary Steven T.

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

The Food Corridor

APRIL 21, 2021

That is why the more community kitchens we can support through our resources and technology, the more we are living out our mission to support local producers. . These forward-thinking programs offer training, guidance, support, and funding, as well as access to the kitchen space and equipment needed to take a food business to the next level.

Food 98

Food Coaching Food Truck Website Management 98

EATER

JUNE 28, 2023

Deep dish gets the fine dining treatment | Chuck Hodes/FX A 15-year restaurant veteran, The Bear ’s culinary producer is responsible for the show’s food as well as the cast’s cooking skills Courtney “Coco” Storer has worked in some of the world’s most vaunted kitchens, including Verjus in Paris, both as a chef and in the front of house.

Seasonal Menu 89

Seasonal Menu Front of House Food Back of House 89

Bar and Restaurant Coach

MARCH 2, 2020

Human Resources (HR) Departments. Most bar and restaurant operations don’t have Human Resource departments—and some would say that’s a good thing. Society for Human Resource Management: It takes about 42 days to fill a vacant position, at an average cost of $4,129. Accountability. “Too much red-tape. Simple, right?

Coaching 97

Coaching Employee Relations Hiring Document 97

Crunchtime

FEBRUARY 21, 2022

With employee turnover rates at an all-time high and the labor market tighter than ever, restaurants are looking for ways to improve retention. Wouldn’t it be great if, instead of the mad scramble, you had a bench of available talent already trained for their next role and ready for promotion? It doesn’t have to be.

Leadership 78

Leadership Employee Relations Training Coaching 78

Rocket Fuel

APRIL 5, 2022

QSR and restaurant success requires hard work, determination, and sacrifice. If you’ve been operating restaurants throughout 2020 and beyond, you know this to be true. Thoughtful, thorough training. Thoughtful, thorough training. But what are the top operators doing to ensure success? Developing good leaders.

Coaching 52

Coaching Cash Management Hiring Training 52

Restaurant365

APRIL 26, 2022

Restaurant staffing shortages across the industry are impacting operating hours, the customer experience, and your bottom line. Hiring restaurant employees and retaining them is no longer just an issue for the HR team. Why hiring restaurant employees is now a CFO concern. Addressing the hiring crunch.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Modern Restaurant Management

MARCH 10, 2020

And how are other restaurants and industry insiders responding to this growing health concern? And how are other restaurants and industry insiders responding to this growing health concern? Darden will offer paid sick leave to all hourly workers, according to a Bloomberg report. Eat healthier.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Bottleneck Management

OCTOBER 4, 2018

What makes a good restaurant manager? We also have a strong understanding of what makes a good manager; someone who’s able to oversee the many aspects of the business and work through challenges that come with the restaurant industry. What makes a good restaurant manager? The best managers focus on their people!

Management 114

Management Management Leadership Training 114

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers. Share and compare.

Training 60

Training Management Management Kitchen Safety 60

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Yes, they’ve become the norm, but they should also enhance your business and improve the customer experience. Today, we’re looking into the common challenges restaurant owners face during the early stages of implementing a tableside POS system.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Bar and Restaurant Coach

AUGUST 1, 2019

Today we’re talking specifically to Baby Boomers, Gen X, and Millennials who (for the most part) will be hiring, training, and managing this new generation. What You Need to Know When Hiring, Training, and Managing Gen Z Employees. Here’s a list of the resource materials mentioned in the series: JobSnap.

Hospitality 95

Hospitality Employee Relations Coaching Hiring 95

EATER

MARCH 10, 2021

She alleged that she paid out of pocket for the four-day program, which was administered by the company Alive Seminars and Coaching Academy but sponsored by Panda Express. She alleged that she paid out of pocket for the four-day program, which was administered by the company Alive Seminars and Coaching Academy but sponsored by Panda Express.

Seminar 118

Seminar Loyalty Program Workshop Coaching 118

Apicbase

APRIL 5, 2022

Creating a successful and profitable business is every restaurant operator’s goal. However, expanding your brand does present a challenge: to succeed, you need to invest plenty of time, resources, and capital. The latter is the most significant barrier to growth for many restaurant owners. How To Franchise A Restaurant?

Franchise 52

Franchise Franchising Food License 52

Embrace the Suck

JULY 15, 2019

Look at what is working in another restaurant vertical. It might mean updating your menu, adding new services (catering, pick-up, or delivery), or how to train your team to become better at sales and time management. I am personally inviting you to join my elite group called Restaurant Masterminds ! ????. ” and.

Workshop 220

Workshop Seating Definition Book 220

Cheetah

JANUARY 28, 2022

Transforming your restaurant into a ‘green’ operation can feel overwhelmingly costly without immediate reward. And, as if every minute didn’t already matter to a restaurant owner, the time commitment to turn a restaurant into a more sustainable business may not seem feasible. From Beirut to the Heart of SF.

Sustainability 148

Sustainability Consumer Goods Waste Food Supply 148

Sling

OCTOBER 9, 2020

Done right, it’s a once- or twice-a-week activity that includes updates, coaching, and feedback that make it easier for you and your team members to identify and resolve any problems that might have developed since your last meeting. What Is Performance Management? Manager and secretary working in the office. Performance Management 101.

Management 78

Management Management Communication Coaching 78

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. As part of these agreements, Tropical Smoothie Cafe restaurants will be developed in key markets throughout the state over the next five years. More Tropical in Colorado.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. To be able to offer these types of resources means a lot. ” Eligible employees of KFC corporately-owned and franchisee-owned restaurants can also participate in Savings Match Challenges funded by the KFC Foundation.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Culinary Cues

JUNE 1, 2020

WHAT WE SAY: – Effective leaders coach their words and base them on what they have learned – backed up with facts and input from those “experts” that they have effectively listened to. I am a concerned spectator at a time when everything seems to be in question and every one of us lives on the edge.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Embrace the Suck

JUNE 13, 2022

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant… Up to that point I had been in the industry for 15 years. It’s hard to believe that I’m coming up on 42 years in the restaurant world… (yes, I’m old). And I wasn’t sure why. Far from it.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

Cheetah

JANUARY 28, 2022

Transforming your restaurant into a ‘green’ operation can feel overwhelmingly costly without immediate reward. At Cheetah, we’re here to challenge those preconceptions and argue that going green with your restaurant is actually well worth the investment. Now is the time to go green and boost your profit all the while. .

Sustainability 78

Sustainability Consumer Goods Waste Food Supply 78

Modern Restaurant Management

JANUARY 23, 2023

Life in the trenches of a restaurant is stressful, perhaps a bit unnecessarily at times. Businesses are facing a whirlwind of turning points resulting from the COVID-19 pandemic and subsequent “Great Resignation” period. Fast forward to 2022: La Vida is better organized and everyone is literally enjoying the ride.

Coaching 197

Coaching Employee Relations Hospitality Social Media 197

7 Shifts

NOVEMBER 3, 2022

The internet holds countless stories of inappropriate behavior that female restaurant workers have endured. Women-owned restaurants often have their accomplishments overlooked. Women fill more than half of restaurant positions in the U.S. Make the Restaurant Workplace Better For Women. Remember me?

Leadership 195

Leadership FOH BOH Website Management 195

Kounta

SEPTEMBER 2, 2019

From the coffee cart operator to the ritziest restaurant in town, every business owner in the hospitality industry has their own way of doing things. Which is why the team at Kounta are so dedicated to creating solutions that enhance a café or restaurant experience, rather than add further complexity to it.

Hospitality 40

Hospitality Point of Sale Coaching POS 40

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. “I found inspiration on my travels.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167