Modern Restaurant Management

JUNE 17, 2024

” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience. Diner Report found Gen Z diners are willing to cash out for immediate gratification.

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

ChowNow

AUGUST 19, 2024

Whether you’re a roadside fruit stand or a Michelin star restaurant, cash flow management is crucial. And there’s more to restaurant cash management than simply bringing in more money to cover expenses. What is Cash Flow? Cash flow is the net amount of money moving in and out of your restaurant.

Cash Management 195

Cash Management Management Management Inventory 195

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 486

Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

JUNE 14, 2022

One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. It’s also more prevalent than some restaurant owners and managers might want to believe. That hurts your bottom line and is regressive to the rest of your restaurant operation.

Point of Sale 508

Point of Sale Kitchen Safety Back of House Inventory 508

Modern Restaurant Management

APRIL 5, 2022

Various existing and new companies are adopting this trend to reduce operational expenses and risks. In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. The result was a 25% percent spike in sales in just two months.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 19, 2020

For Rustic Table, a restaurant operating within the hospitality focused district of Times Square in New York City, the impact of Covid-19 seems insurmountable. It’s a delicate balance of cash flow and savings on overhead costs that has restaurant owners scrambling for solutions. The first important factor is margin.

Cash Management 572

Cash Management Point of Sale Consumer Goods Small Business 572

Modern Restaurant Management

AUGUST 16, 2024

In today’s world, restaurants are always looking for ways to manage transaction fees and optimize profitability. Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price. While this may seem fictitious, it’s legal in all 50 states.

Pricing 433

Pricing Cash Management Fine Dining Point of Sale 433

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchising Franchise 221

Modern Restaurant Management

APRIL 2, 2020

“Cash or card?” Although the average American still carries cash in their wallet and uses it for nearly one-third of transactions, cashless restaurants are on the rise. Sweetgreen reported the ability to process as many as 15 percent more sales an hour thanks to its cashless payment system. According to the FDIC, 8.4

Cash Management 423

Cash Management Mobile Ordering Point of Sale Fast Casual 423

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Expanding Operational Capacity to Meet Higher Demand When customer demand increases, businesses that do not scale up quickly lose valuable opportunities to competitors.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Embrace the Suck

APRIL 26, 2020

Your sales or guest count for the day are great examples of lagging KPIs: they’ve happened and can’t be changed. By knowing the GCA today, you can train your team to increase sales and thus have an impact on the lagging KPI of sales for that day. What the Hell is a KPI? Think of it like air: you need it to live.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

MARCH 10, 2020

” The cashless multi-vendor open-air gastronomic market has two locations in Prague, and a total of 34 independently operated restaurants, bars and retailers. Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. Eat healthier.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

EATER

SEPTEMBER 8, 2023

Square’s point-of-sale system is used by millions of small businesses. Smith Collection/Gado/Getty Images The point-of-sale system has experienced widespread disruptions to multiple services On Thursday, the payment processing company Square experienced a widespread outage. For that, we are truly sorry.

Cash Management 329

Cash Management Point of Sale 2009 Small Business 329

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 1, 2020

In many areas, normal restaurant operations are at a standstill and business owners must appeal to their loyal customer bases with fast, easy service. A quick and simple approach can increase new member sign-ups and encourage returning customers to cash in on earned benefits. First, consider adopting a touchless loyalty system.

Loyalty Program 519

Loyalty Program Customer Experience Employee Relations Point of Sale 519

Modern Restaurant Management

JUNE 19, 2020

That means many restaurants are going to have to dramatically change their operations, but it also opens up a new way to collect valuable insights. You can learn how people are getting to your website, whether or not they are visiting competitor websites before or after, and how many of those visits are converting to sales.

Website Management 502

Website Management Loyalty Program Front of House Point of Sale 502

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. It involves tracking massive amounts of real data and industry benchmarks. Sounds complicated?

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

POS 306

POS Cash Management Mobile Ordering Point of Sale 306

Modern Restaurant Management

AUGUST 16, 2023

Gone are the days of cash-only transactions. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Data-driven insights via detailed reports and analytics for better insight into sales trends, inventory levels and customer behavior.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Perfect Daily Grind

JUNE 15, 2025

Current market challenges mean it’s never been harder to operate a coffee business – and this includes marketing and branding. High and volatile green coffee prices , along with increasing operational costs, are creating a more competitive market. Brands are forced to strike a balance between quality, value, and customer service.

Marketing 144

Marketing Email Marketing Social Media SEO 144

Modern Restaurant Management

MARCH 20, 2023

Identify pain points and strategize on how to resolve them There are many challenges and opportunities for those in the restaurant sector, but not all of these affect every business in the same way. The more you know about the pain points you’re struggling with—financial or otherwise—the more easily you can fix them.

Cash Management 488

Cash Management Point of Sale Consumer Goods Sourcing 488

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. What are AI and ML?

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" After all, no one wants a chef who can’t cook or a cashier who struggles with point-of-sale systems. Being skilled at running a grill or cash register is certainly needed to get the crew over the hump.

Hiring 419

Hiring Cash Management Customer Service Leadership 419

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. 71 percent rely on delivery for 11 percent or more of sales.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Harbor Touch

MARCH 18, 2025

Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out.

Management 148

Management Management Seasonal Menu Cash Management 148

The Rail

JANUARY 28, 2025

Many restaurant operators find themselves stuck between urgent cost-cutting needs and essential growth investments a position that often leads to reactive decisions rather than strategic planning. Smart operators recognize when to trim expenses and when to invest in growth opportunities.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Dennis Becker, CEO, Mobivity.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

JANUARY 26, 2021

Your business has many moving parts—from record-keeping to activating sales to loyalty generation. Managing all of these moving parts can seem like an impossible task, yet it is imperative that you are up for it. Your restaurant needs a unified approach that can prepare you for the challenges ahead. Benefits of RMS.

Point of Sale 448

Point of Sale Cash Management Customer Service Online Ordering 448

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.

POS 130

POS Cash Management Point of Sale Customer Experience 130

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. I have the privilege of working with many different restaurants and food businesses. So why does it sometimes go wrong?

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

7 Shifts

OCTOBER 31, 2022

Section 5: Operations Plan. A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming.

Point of Sale 397

Point of Sale Back of House Document Download 397

Culinary Cues

AUGUST 22, 2022

A chef/owner was busy by the stove with an assistant who also washed dishes and bussed tables and out front a single server and maybe, in the busiest of operations, a host/bartender who was likely the spouse of the chef. I have very fond memories of walking the streets of St. That was it! Those four or five employees were like family.

Seating 474

Seating Front of House Back of House Cash Management 474

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. credit cards, digital wallets, cash on delivery).

Delivery 147

Delivery Food Loyalty Program Food Order 147