Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Food delivery was an already booming industry, but when COVID hit it increased even more. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Cash registers are not as developed as a POS framework and lack a significant number of the capacities and highlights of a cutting edge system. . Gone are the days of handwritten food orders.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform. SugarTrek , Inc.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

The Restaurant Times

SEPTEMBER 30, 2021

Food truck businesses have never been more popular than they are now. In 2020, we saw a significant rise in the number of food trucks. Moreover, since the COVID-19 pandemic, many customers prefer to eat from food trucks rather than restaurants as they are relatively safer. 8 Things To Consider Before Starting Up A Food Truck.

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Food Truck Food License Mobile Ordering 52

Modern Restaurant Management

MARCH 30, 2020

This edition of MRM News Bites features OpenTable, Restaurant Workers’ Community Foundation, PAR Technology, Tropical Smoothie Café, Bindi, The Shape of Pasta, Crook & Marker, Performance Food Group and Aptar Food + Beverage. Social Distance Shopping. As of March 30 at 10:00 a.m.

Food Safety 100

Food Safety Food Order Technology Social Media 100

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. In Asia, the third factor most often cited was provenance and food production methods. Yelp Economic Average. In the U.S. In the U.K.,

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. US Foods Ghost Kitchens. US Foods Holding Corp.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As Adam Marcus, Managing Director at PSG.?

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

EATER

MAY 19, 2020

It also depends on the restaurant’s design and safety protocols, and while there is no absolutely risk-free way to eat out right now, according to experts, there are scenarios that are safer than others. Cash or credit? It’s dependent on the prevalence of the disease in your region as well as individual risk. Mask on or off?

Cash Management 143

Cash Management Fast Casual Fine Dining Food Safety 143

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk. Relish by ezCater.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S. consumers to better understand their feelings about planning events in 2021.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. With the integration of both platforms, first-party orders made through Lunchbox will effortlessly feed into Ordermark’s platform to ensure that restaurants can manage both first-party and third-party orders from one location.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. What Is An Integrated Restaurant Management System? for managing phone calls, . streamlining inventory management, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Giving customers quality, freshly prepared food timed for their arrival. COVID-19 Foot Traffic at QSRs.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., He married Lorraine Pietryka on Aug. Sedgwick St.,

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. Besides cost estimates, audited financial statements and projections should be included, like: the expected growth rate for (at least) the first year; the estimated restaurant cash flow; the expected payback period.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Among grocery experiences, H-E-B and Whole Foods made it into the top rankings.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

Web Diner

AUGUST 27, 2020

People spend more when they order food online for starters, and they also buy more often – usually multiple times a week. Online ordering also ensures that customer orders are accurate and allow you to gather vital information, which you can cross with your overall website data. Website Design for a Restaurant Post-Pandemic.

Social Media 69

Social Media Email Marketing Online Ordering Mobile Ordering 69

Web Diner

AUGUST 27, 2020

People spend more when they order food online for starters, and they also buy more often – usually multiple times a week. Online ordering also ensures that customer orders are accurate and allow you to gather vital information, which you can cross with your overall website data. Website Design for a Restaurant Post-Pandemic.

Social Media 36

Social Media Email Marketing Online Ordering Mobile Ordering 36

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. Deals are central to summer events. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Black Box Intelligence

NOVEMBER 1, 2021

Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’. Full-service restaurants experienced an erosion in net sentiment for ‘food’, ‘ambiance’, ‘value’ and ‘intent on return’ during the quarter. Multi-unit managers in full-service are now responsible for an average 8.8

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JUNE 14, 2020

The guidance and revised application forms are available on SBA’s and Treasury’s websites. In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The deal is valued at $7.3

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

MAY 5, 2020

Cheetah, an e-commerce platform offering contactless pickup and delivery of food and supplies, closed $36M in Series B funding led by Eclipse Ventures, with participation from ICONIQ Capital, Hanaco Ventures, and Floodgate Fund. who provided business advisory and restructuring services. Cheetah Secures Funding.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122