Culinary Cues

APRIL 30, 2020

I would suggest that during this opening phase restaurants should focus on the following: Comfort: This is a time to help people put aside their fear and rely on familiarity with food that is well prepared, flavorful, nutritious, and fresh. There are few certainties at this time except an understanding that this is not over.

Point of Sale 309

Point of Sale Customer Service Customer Experience Cash Management 309

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. "We hope that these dining bonds help by bringing in much needed revenue to these restaurants now.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Minimize the risk of contact between the customer and the cashier by installing a protective screen at cash registers.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

JUNE 5, 2020

There are four touch-free methods restaurants can deploy now to ensure they are reopening in a way that promotes health and safety for their staff and guests as they work together to slow the spread of the coronavirus. In fact, 51 percent of Americans are using cash less often and are using some form of contactless payment already.

Fast Casual 208

Fast Casual Online Ordering Cash Management Mobile Ordering 208

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Adam Ranier, Writer, Restaurant Manifesto. That all begins at the hiring level.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. And clearly, online delivery will start to become an indispensable part of the dining culture as customers dine-in less.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Embrace the Suck

JANUARY 20, 2021

Much longer than that and eating canned food and instant ramen will become very boring. There’s safety—and therefore comfort—in numbers. Takeout, curbside, and delivery have become a lifeline for restaurants that had to suspend dine-in services. I did not see this curveball coming. The Post-coronavirus Economy.

Social Media 416

Social Media 2001 Online Ordering Cash Management 416

Modern Restaurant Management

APRIL 27, 2020

Offering delivery services creates an added liability for restaurant owners beyond typical dine-in exposure, so it is critical to ensure you are implementing the right procedures to help mitigate unexpected claims and expenses that could damage your business. Recheck to make sure that the employee is still using the same vehicle.

Delivery 153

Delivery Hiring Transportation Food Safety 153

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Successful restaurant owners have many traits in common.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. The restaurant dining experience has changed forever and menu items must also adapt to these times. Re-engineer Menus. Optimize Inventory.

Front of House 212

Front of House Inventory Food Safety Social Media 212

Modern Restaurant Management

AUGUST 5, 2021

This adapted from " Manage to Engage. How Great Managers Achieve Remarkable Results. " Add to that the even greater health and safety issues now piled onto restaurant businesses, and you’ve got an industry perfect storm. " We all know we feel valued when others make us feel valued.

Cash Management 203

Cash Management Employee Relations Food Safety Healthcare 203

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. DELIVERY: Food deliveries have soared in the past couple of months. Here are our best guesses for the business trends of 2021.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JUNE 9, 2020

The dining experience of yesterday, however, with packed houses and quickly rotating tables is looking like less and less of a possibility moving forward. Luckily, biometric technology like facial recognition, offer benefits that go way beyond helping us enhance dine-in safety. Determining Proximity and Spatial Capacity.

Fast Casual 139

Fast Casual Cash Management Customer Experience Back of House 139

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Bingage

JUNE 4, 2020

We understand that being a restaurant owner, you must be curious about how to reopen the restaurant after COVID-19 with the assurance of safe food delivery and dining for the customers. Related Read – How to Provide Online Food Delivery During COVID-19? How will you manage operations after reopening?

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

OpenTable

SEPTEMBER 27, 2020

Is This the Future of Dining? – The Wall Street Journal. In a world of socially distant and off-premise dining, chefs and restaurateurs are looking for creative ways to keep the magic of hospitality alive. ’s Dining Economy – Los Angeles Times. Learn how the business is reshaping the way Los Angelenos dine. (On

Kitchen Safety 78

Kitchen Safety Hospitality Food Safety Cash Management 78

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

Food 144

Food Café Customer Service Communication 144

Next Restaurants

FEBRUARY 24, 2021

In an instant, we lost our normal ways of life in exchange for lockdowns and safety guidelines. Because you can never know how someone is feeling unless you speak to them, it is more important now than ever that restaurant managers are actively communicating with their staff as they plan for returns. By Adrian Johansen, Contributor.

Food Safety 106

Food Safety Cash Management Online Ordering Food Order 106

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Cash Management 180

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. Make sure that your restaurant technology stack includes functionalities like: .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As for returning to restaurants, less than half (42 percent) of consumers say they will dine-in at restaurants just as they did prior to the pandemic. On the Road to Recovery.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. High-end restaurants that tend to have a pricier menu should look to add more affordable “fast” food to their offerings.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What’s in store for 2021?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Xtra Chef

DECEMBER 16, 2020

They didn’t ask for a global pandemic , but they persevered through lost shifts, drastic cuts in tips, evolving safety protocols, and uncertainty about the future. But with large gatherings prohibited in most regions and many restaurants strapped for cash, parties are simply not an option this year. A gift card exchange.

Certification 130

Certification Tip Distribution Cash Management Food Safety 130

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What’s in store for 2021?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Kounta

JANUARY 9, 2020

The hospitality industry is fuelled by people’s obsession with food. Trend 1: Cash me if you can — cashless society will reach greater heights. Turning point: calling time on cash — Commonwealth Bank of Australia. Trend 2: Green goes mainstream — zero waste movement will influence dining habits.

Hospitality 98

Hospitality Cash Management Influencer POS 98

The Restaurant Times

JULY 2, 2020

Along with offering quality in food and service, safety and hygiene will be of paramount importance. Reopening In The Covid World: Restaurant Safety Practices To Follow. Customers will tend to gain the greatest confidence when restaurants adopt technology-based safety solutions that promote a contactless dining experience.

Kitchen Safety 98

Kitchen Safety Mobile Ordering Food Safety Online Ordering 98

Lavu

NOVEMBER 11, 2019

Others tout the benefits of increased safety and cleanliness (more on that below). Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. Going cashless.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Ken Burgin

AUGUST 3, 2021

To keep the list manageable, some points contain a couple of service factors. There are good explanations of the food and beverages. It’s easy to get food for my dietary needs eg vegetarian, vegan, gluten free – doesn’t feel like the choice is very limited. Obvious attention to cleaning, hygiene and Covid safety routines.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

The Restaurant Times

MARCH 8, 2022

A lot has changed in the food industry, leaving establishments struggling to stay afloat. Open communication and cash flow planning are essential for your company’s survival. Ensure that the restaurant’s new hygiene and safety practices are prominently displayed. . Takeout and delivery are insufficient.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189