7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Effective marketing brings your restaurant to the attention of new and existing customers.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

JANUARY 9, 2024

A modern restaurant management system can help with compliance. A tip is any money (or indicated portion of a credit card charge) a customer leaves beyond the cost of products, services, and tax. The customer must be allowed to choose the amount. The customer must be in control of who receives the money.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

Culinary Cues

MARCH 26, 2022

Every business requires controls in pricing, consistency, quality, and cash handling. All of the tools are available for inventory control, purchasing systems, cash handling, costing templates, and quality assessment. Social media is very inexpensive, but someone needs to effectively manage it every day and every way.

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

7 Shifts

JULY 13, 2023

Restaurant transactions have been moving away from cash and towards electronic forms of payment for years—and that's extending to tips now too. While this is convenient for customers, what are the implications for restaurants—and is this good for employees? Most notably with how the bills get paid.

Cash Management 195

Cash Management Back of House Training Insurance 195

Modern Restaurant Management

SEPTEMBER 15, 2023

While this type of disruption hinders the customer experience, it can also be costly in terms of operations. Process Payments for Non-Cash Transactions In a digital age, a lot of people use cards instead of cash – but they can't do that if your POS system isn't working. What's the Solution to this Risk?

POS 208

POS Front of House Cash Management Online Ordering 208

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. Management is a different story.

Restaurant Law 221

Restaurant Law Tip Distribution Cash Management Customer Service 221

Modern Restaurant Management

JANUARY 5, 2024

While commodity shortages, transportation logjams and other disruptions have eased, restaurants and other food service providers continue to apply lessons learned from recent periods of instability to make logistics and resupply processes more nimble and resilient.

Supplies 117

Supplies Cash Management Food Supply Transportation 117

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

DECEMBER 13, 2023

Texas tip laws are less complex than most other large states, but no less important to get right: Just ask one Texas barbecue restaurant, which the Department of Labor fined $867,000 , after they improperly withheld tips from employees and paid them out to managers instead. Management is a different story.

Restaurant Law 195

Restaurant Law Tip Distribution Cash Management Customer Service 195

Modern Restaurant Management

AUGUST 2, 2023

In the demanding world of the restaurant industry, success is not solely reliant on exceptional food and service. By understanding customer behavior, strategically placing high-profit items, and incorporating innovative pricing strategies, restaurant owners can transform their menu into an influential factor driving business success.

Menu 167

Menu Cash Management Seasonal Menu Influencer 167

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. In turn, more engaged employees can help deliver a better customer experience , too. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 123

Technology Cash Management Customer Experience POS 123

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

7 Shifts

OCTOBER 30, 2023

But restaurant owners, managers, and employees need to be aware of the labor laws and protections in place in the Sunshine State, like Florida’s unique approach to the minimum wage— which is steadily on the rise. 509.049 ) requires food safety training for every employee in food service. or after 11:00 p.m. and 7:00 p.m.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

Modern Restaurant Management

APRIL 17, 2023

Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table. The application supports the function of ordering with a car plate number as well that opens more opportunities for food services in the fast-food industry.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

SEPTEMBER 29, 2022

No matter how excellent your customer service is, you will always encounter the occasional aggressive customer. If you've worked in the hospitality industry, you've already had to deal with an aggressive customer or two. Six Tips for Handling Aggressive Customers. Your Customer Should Feel Appreciated.

Cash Management 197

Cash Management Customer Service Food Safety Restaurant Law 197

Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. This period could be a day, week, month, or any time frame you choose.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Culinary Cues

AUGUST 22, 2022

There were no sophisticated profit and loss statements or cash flow charts, no point-of-sale systems or computer analytics to pour over and make decisions by; these were not the type of operations that required that level of analysis. The chef never bought ingredients by the case, but rather what he or she needed to service their space.

Seating 442

Seating Front of House Back of House Cash Management 442

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 203

Leadership Small Business Cash Management Customer Experience 203

7 Shifts

NOVEMBER 17, 2021

To adequately prep for service, short-staffed food and drink establishments are cooking up new ways to lure workers back to restaurants, like higher wages and handsome referral fees. Enter 7shifts , a scheduling and team management app that simplifies the payday processes that typically run restaurateurs ragged. On-demand Pay.

Cash Management 370

Cash Management Employee Relations Hospitality Innovation 370

7 Shifts

SEPTEMBER 20, 2021

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. All of this (and more!)

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

MARCH 31, 2021

Think, like the type of service it would offer. While you’re at that, think about your restaurant’s floor plan and design and incorporate that as it will impact the customer experience. Your market analysis should depict who your customers are and why they would prefer your restaurant over the others. Target market.

Cash Management 370

Cash Management Document Customer Experience Customer Service 370

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

Management 120

Management Management Mobile Ordering Point of Sale 120

7 Shifts

AUGUST 2, 2023

Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Reporting and tracking: These capabilities allow managers to analyze tip distributions, identify trends, and generate comprehensive reports for internal auditing and tax purposes—all without having to make their own spreadsheets.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195

7 Shifts

OCTOBER 20, 2022

What about mandatory service charges? Specifically, The DOL applied the updates to the amendments that occurred in 2018 in section 3(m) and other sections in the Fair Labor Standards Act: First, employers, supervisors, and managers cannot keep employee tips under any circumstances, even in a tip pool. Table of Contents.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

NOVEMBER 9, 2023

When you own the equipment, you are responsible for all maintenance and repair services, which can be substantial over time. For small businesses or startups with limited capital, this significant expenditure can strain cash flow and hinder growth opportunities.

Equipment 197

Equipment Cash Management Small Business Innovation 197

7 Shifts

NOVEMBER 18, 2022

More tip management resources. Passing part of this cost directly to tipping customers allows restaurants to retain more capital; it makes it easier to keep menu prices lower, hire additional staff , enable investments in your team, and expand your business. leaves a minimum cash wage of $5.76 ($10.88 - $5.12).

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Using the off-season to plan and improve your business product or service offerings can help you flourish during the busy season.

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

APRIL 1, 2020

Last year, one of the first brands to go cashless, Sweetgreen, changed its policy to accept cash at all its locations. The quick-service restaurant (QSR) started accepting cash after Amazon confirmed it would take cash payments in all of its previously cashless Amazon Go stores. Customers Want Payment Options.

Cash Management 173

Cash Management Mobile Ordering Fast Casual Employee Relations 173

Modern Restaurant Management

MARCH 1, 2023

Is your restaurant up to speed with the latest best practices for back of house (BOH) management? Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, which back of office trends should restaurant ownership and management be concerned with heading into 2023?

Front of House 171

Front of House BOH Back of House 2023 171

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

FEBRUARY 16, 2022

Modern Restaurant Management (MRM) magazine quizzed expert Kathryn Petralia, co-founder of Kabbage, an American Express Company, for her analysis on what restaurants owners need to understand about inflation. What are best practices for restaurant owners and operators to manage costs right now? How is inflation affecting food prices?

Cash Management 207

Cash Management Food Supply Seasonal Menu Social Media 207

Culinary Cues

MAY 15, 2021

Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone. When menus are well researched and managed then a restaurant stands a chance of success. Without cash reserves the pandemic cause thousands of restaurant casualties.

Customer Experience 387

Customer Experience Cash Management Customer Service Front of House 387

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Even the most loyal guest will start to drift away if they can’t depend on the service, the product, or the hours of operation.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Employees should also be disinfecting their hands any time they are in contact with customers or other employees before returning to food prep.

FOH 338

FOH BOH Kitchen Safety Cash Management 338