Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers Payment options expanding.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

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2020 Online Ordering Fast Casual Point of Sale 180

Open for Business

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Think about the flow of traffic from the kitchen to the tables. Customer experience is another factor, and your interior should resonate with the brand’s personality. Efficiency is key.

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Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months.

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2021 Loyalty Program Retail Online Ordering 178

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Get Rid of Paper Invoices Long gone are the days when you need scanning services, especially since the data is free. Additionally, the extra cash flow can make a difference in the running and management of your business.

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2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Another growth area could be packaged cocktails, said Andrew Hummel, CGA’s client solutions manager.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

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2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

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Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

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Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Touchless cleaning for the safety of employees.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. Joining forces with Uber will continue that mission as we continue to build Postmates while creating an even stronger platform that brings this mission to life for our customers. 1-2 million. $2-5

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Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. These systems will also have performance measures that will ensure compliance with brand experience, service benchmarks and business goals. Here are their responses. To read part two, click here.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

The Restaurant Times

JANUARY 18, 2023

Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. What Is An Integrated Restaurant Management System? for managing phone calls, . streamlining inventory management, . loyalty programs, and .

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Operations Loyalty Program Point of Sale Online Ordering 52

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

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Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 189

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Automated tracking of sales and taxes.

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2020 Management Management Mobile Ordering 117

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. 65 percent wipe down bathroom and kitchen surfaces. Loyal and happy mobile-first customers.

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Mobile Ordering Online Ordering Point of Sale POS 122

EATER

NOVEMBER 1, 2021

And I admit I was a bit ashamed to realize I had internalized the idea that sitting was a sign of bad service. Many in the food service industry, which reported quitting rates of 6.8 And then there’s the customers, who might harass or abuse you. Because of the pandemic, workers are getting out — and in record numbers.

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Kitchen Safety Fine Dining Front of House Back of House 145

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Ghost Kitchens. Chick-fil-A.

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2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Professional services such as lawyers and accountants are seeing fewer closures. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect.

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Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 2, 2020

One thing local restaurants know how to do is anticipate their customers’ wants and needs. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. The average was $1,923. Menu price changes.

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2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JUNE 14, 2020

In this edition of MRM News Bites, we feature updated links for the PPP, the acquisition of Grubhub and contactless products and services. Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). PPP Revisions. Small Business Administration (SBA), in consultation with the U.S.

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Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

MAY 5, 2020

Virtual Service Offerings : New Virtual Service Offerings will now appear on business pages offering virtual consultations, classes, tours, shows and performances. Yelp Virtual Services. Since we’ve made new banner alerts available, more than 224,000 businesses have written personalized messages to their customers.

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Guest Recovery Food Safety Loyalty Program Point of Sale 122