Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Research to understand your customers.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

BNG Point of Sale

DECEMBER 6, 2021

Implementing a point-of-sale system for your restaurant can help reduce these financial losses while providing other benefits that will improve the work experience for employees. Example: A good menu design helps customers make faster decisions on what to order.

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

BNG Point of Sale

NOVEMBER 19, 2021

A point-of-sale (POS) system is more than just a way to ring up customers. Customers, employees, and your bottom line will benefit from a technology platform that provides real-time business data, decision-making insights, customer relationship management, and improved efficiency. What is a POS System?

POS 52

POS Operations Loyalty Program Point of Sale 52

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. On the Road to Recovery. POS Performance Data. The full report is here.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

MBB Hospitality

MAY 24, 2021

This article shows you how you can use NFC technology to bring your restaurant into the 20th century with some brand new customers. There was a time where you pulled out your wallet, either to get at the various pieces of plastic inside or to get some cash whenever you paid for food. Convenience Equals Loyal Customers.

Technology 52

Technology Point of Sale Mobile Ordering Cash Management 52

The Food Corridor

DECEMBER 6, 2022

With the holiday season fast approaching, there’s plenty of opportunities to boost sales by offering products and services that can be given as gifts. Host a Holiday Cooking Class A great way to spread awareness of your business while also making some cash is to bring your customers into the business and host a cooking class.

Food 52

Food Seasonal Menu Cash Management Catering 52

Lavu

DECEMBER 20, 2019

You can divide your customers into three groups: • Detractors who will go out of their way to tell people about a negative experience. Passives who won’t share their experience with your restaurant at all. service and things like remembering their names, this might include things like loyalty discounts or coupons for.

Social Media 78

Social Media Customer Experience Events Website Management 78

Notch

MARCH 5, 2019

Immediate feedback on your restaurant and the dining experience If you hand out comment cards at your restaurant, say by dropping one off with the check at the end of a meal, it means the guest has a chance to leave feedback while the experience is still extremely fresh in their mind.

Email Marketing 69

Email Marketing Customer Experience Training Customer Service 69

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 190

2022 Food Supply Mobile Ordering Customer Experience 190

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. Alongside transactions, modern POS systems run software applications to help businesses manage their employees, reach new customers, and encourage existing ones back in.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. ” 54 percent said for as long as it takes to get good service.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Expanded service offerings to best meet consumer needs. Motion sensors.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

BNG Point of Sale

OCTOBER 15, 2021

The device functions as a mobile cash register and terminal to process sales transactions. Equipped with wireless mobile point of sale devices, employees can check-out customers or access inventory information from anywhere within the store. Customers are increasingly want businesses to offer digital receipts.

Retail 98

Retail POS Point of Sale Cash Management 98

Modern Restaurant Management

DECEMBER 27, 2019

. “The addition of Zynstra’s virtualization technology to our software stack gives NCR even more solutions to help our customers run their store or restaurant end-to-end.” “When we started to work with NCR, we realized that our combined strengths made for an unmatched service, with a global reach. .

Mobile Ordering 123

Mobile Ordering Customer Service Point of Sale Customer Experience 123

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Automated tracking of sales and taxes.

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

SEPTEMBER 15, 2020

TIPs offers training for individuals on the responsible sale, service and consumption of alcohol. SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. “We’re both humbled and lucky to support our amazing customers during this critical time. . NAB Acquires SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. faster, and restaurants need to take notice to guarantee happier customers and increase revenue.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Notch

FEBRUARY 14, 2019

You get a coupon and say, “wow, I’m going to save some cash and remember to use it later,” right? The study compared neurologic effects in people who had received discounts for goods and services, versus a control group who were not given any discounts. What makes restaurant promotions powerful though?

Specials 75

Specials Loyalty Program Seasonal Menu Point of Sale 75

Notch

FEBRUARY 14, 2019

You get a coupon and say, “wow, I’m going to save some cash and remember to use it later,” right? The study compared neurologic effects in people who had received discounts for goods and services, versus a control group who were not given any discounts. What makes restaurant promotions powerful though?

Specials 52

Specials Loyalty Program Seasonal Menu Point of Sale 52

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Dark kitchens gain more real estate.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Black Box Intelligence

NOVEMBER 1, 2021

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Full-Service: Service Guest Sentiment Improved in Q3. Click here for the free download. .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84