Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. It may also reduce the restaurant’s employees exposure to the virus through customer contact.

Delivery 153

Delivery Hiring Transportation Food Safety 153

7 Shifts

JANUARY 26, 2021

For both safety and ease, there isn’t a better option. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. For fast-casual and quick-service restaurants—no more lines. Our #1 thing is that we don’t want to discriminate how people get our food.

2021 370

2021 Front of House Social Media Back of House 370

Restaurant365

MAY 7, 2020

Enhancing your health and safety protocols. Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Focus on areas frequently touched by staff and customers.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

Food 144

Food Café Customer Service Communication 144

Modern Restaurant Management

JUNE 5, 2020

There are four touch-free methods restaurants can deploy now to ensure they are reopening in a way that promotes health and safety for their staff and guests as they work together to slow the spread of the coronavirus. In fact, 51 percent of Americans are using cash less often and are using some form of contactless payment already.

Fast Casual 208

Fast Casual Online Ordering Cash Management Mobile Ordering 208

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 199

Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. If and when –it hits the fan, what is your communication plan ?

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Next Restaurants

FEBRUARY 24, 2021

In an instant, we lost our normal ways of life in exchange for lockdowns and safety guidelines. This unfortunate series of events was especially bad for the restaurant industry as it could no longer allow for large groups of paying customers. Restaurant managers must also show a strong face during these communications.

Food Safety 106

Food Safety Cash Management Online Ordering Food Order 106

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. Things could sour quickly, and the customers often left frustrated and hungry. Shutterstock.

Mobile Ordering 118

Mobile Ordering Customer Service Food Order Online Ordering 118

Next Restaurants

MAY 26, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Food and Alcoholic Delivery. On the Road to Recovery. POS Performance Data.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Black Box Intelligence

AUGUST 5, 2021

million in April, and the accommodations and food services sector accounted for the largest increases. Safety concerns. With fewer workers on the market, service businesses of all kinds are competing for a smaller talent pool. The cost of restaurant and service industry labor in 2021 is accelerating rapidly.

Recruiting 98

Recruiting 2021 Management Management 98

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Are people craving a new Italian place?

License 78

License Email Marketing Seasonal Menu Front of House 78

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Near Field Communication (NFC) payments (i.e.,

2020 117

2020 Management Management Mobile Ordering 117

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Cheetah

OCTOBER 3, 2020

A noble gesture at times when service workers have practically no job security. Be transparent with your customers and thank them for their support. Safety and health guidelines are of topmost importance to help keep your restaurant open. Make sure cooks wash their hands before, during and after preparing food.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

EATER

MAY 22, 2020

Whole Foods photo, Brooks Kraft LLC/Corbis via Getty Images; illustrations, zuperia /Shutterstock. And the majority now offer at least some kind of additional sick leave, even if the details of those programs aren’t always successfully communicated to employees.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

The Restaurant Times

MARCH 8, 2022

A lot has changed in the food industry, leaving establishments struggling to stay afloat. Open communication and cash flow planning are essential for your company’s survival. Ensure that the restaurant’s new hygiene and safety practices are prominently displayed. . Optimized Delivery Services .

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Black Box Intelligence

AUGUST 5, 2021

million in April, and the accommodations and food services sector accounted for the largest increases. Safety concerns. With fewer workers on the market, service businesses of all kinds are competing for a smaller talent pool. The cost of restaurant and service industry labor in 2021 is accelerating rapidly.

Recruiting 71

Recruiting 2021 Management Management 71

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? Use of Electronic Communication With the constant change of FDA regulations, menu offerings, promotions, and pricing lists, electronic communication has become key in the restaurant industry as it allows operators to easily and quickly tweak and review content in real-time.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. Delivering Excellence. 8 percent say they plan to order more once the pandemic subsides.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. "They're the only vendor — and I'm talking partners, food suppliers, marketing people — who has put out a Coronavirus Kit.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

The Food Corridor

MAY 22, 2020

And might be wondering what it actually means for you and your business – how will your clients safely produce food? What Will the Post-Covid World Look Like for Food Businesses? First of all, it might not be a post-Covid world, but more of a managed Covid world. Food Trucks and Caterers. Dining Out.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

Black Box Intelligence

JUNE 12, 2020

Ignorant workers and management. True colors shine forth in challenging times and restaurants that are not built on a culture of service inclusiveness will lose guests. . Bad service to customers. I rarely used delivery services before C OVID. All restaurant personnel seriously need racial bias training.” .

Consumer Goods 100

Consumer Goods Food Safety 2020 Dine-in 100

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey. Getty Images. Buy “One Fair Wage” at Amazon or Bookshop now.

Back of House 143

Back of House Employee Relations Delivery Mobile Ordering 143

Web Diner

AUGUST 27, 2020

customers ordered takeout or delivery once a week. People spend more when they order food online for starters, and they also buy more often – usually multiple times a week. Online ordering also ensures that customer orders are accurate and allow you to gather vital information, which you can cross with your overall website data.

Social Media 69

Social Media Email Marketing Online Ordering Mobile Ordering 69

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Guests expect your food to taste the same, no matter which location they visit or order from. We suggest focusing on your earnings before interest and taxes (EBIT) to estimate cash flow. Try to find indicators that your franchise is in demand.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. Top QSR Traffic.

2019 128

2019 Compost Mobile Ordering Point of Sale 128