Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. It can sync with a loyalty program. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. A common way for coffee shops to get financed is through business loan programs. But, don't limit your research to just that!

License 459

License Hiring Equipment Point of Sale 459

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. Restaurants are already offering 3D virtual tours with a choice of seating.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Lavu

JANUARY 31, 2020

From dating to health, consumers are relying on an online company to guide them. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . 34% said they’re more likely to choose restaurants that offer the ability to make online reservations.”.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

The Rail

APRIL 11, 2024

Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. Showcase amenities: Remind guests about unique features like a gaming systems or patio seating. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). Some popular programs include QuickBooks, Sage 50cloud, and Xero.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

JULY 6, 2023

Dead times are a hit to your wallet as a business owner as empty seats represent wasted capital investment. Seeing empty seats in your restaurant is disheartening, but the impact goes beyond just losing money. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

Seating 180

Seating Innovation Marketing Loyalty Program 180

Restaurant365

JUNE 9, 2021

A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders. This part of the customer experience covers everything from online ordering to payment and getting a reservation to being waitlisted. Or the new diner may check out your social media or an affiliate network.

FOH 78

FOH BOH Front of House Back of House 78

Modern Restaurant Management

JUNE 3, 2021

Order accuracy and speed top list of what consumers want. The vast majority will revisit a specific drive-thru if their order is always correct (68 percent) and service is fast (62 percent). 68 percent order directly from restaurant apps multiple times a month compared to 42 percent who never order from third-party apps.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Mad Mobile

FEBRUARY 29, 2024

Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Bar POS systems can cost anywhere from $49 to $200 per month. Your servers might have tablets taking orders tableside or your customers use kiosks to take orders at the bar.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. Key features include floor management, customer and inventory tracking, table-side ordering and an offline mode. Booking management, analytics and client knowledge is included, as well.

POS 60

POS Delivery Cash Management Point of Sale 60

Sling

JULY 4, 2021

With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. 9) Get Your Restaurant Online With A Custom Website. These outlets — be they print, online, or both — can be a great way to reach demographics that aren’t fully plugged in to the online world.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Touch Bistro

JUNE 10, 2021

Helps You Maintain Customer Loyalty. In the age of COVID-19, consumers are getting increasingly used to doing business online, which makes digital questionnaires an excellent option for your restaurant’s surveys. Through Your Loyalty Program. Was this your first time visiting or ordering from our restaurant?

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Online Ordering 52

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology. Create Holiday Meal Kits.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Open for Business

OCTOBER 20, 2023

It simplifies decision-making for guests and can increase the average order size. If you’re serving alcohol, experienced bartenders are a must, not just for mixing drinks but for ensuring responsible service and setting the mood when people order a drink before taking their seat. Training is non-negotiable.

License 78

License Email Marketing Seasonal Menu Front of House 78

Bingage

JANUARY 29, 2021

They want to be able to get the service they need without having to wait in line, or being seated and then forgotten about for long periods of time. You can also keep track of their drink orders, so they don’t have to go up and ask every time they want another sip. BOOK YOUR FREE DEMO NOW!! Don’t Miss!!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. The Food Corridor powers cloud kitchens with booking and management tools How does a cloud kitchen work? Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. The user has full control over their account and can opt out of the secure service at any time.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

7 Shifts

MARCH 10, 2022

As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants. OpenTable seats more than one billion diners per year and serves as a reservation provider for more than 60,000 restaurants and venues. Toast Order & Pay.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). This disclosure covers each of the 4.9

Mobile Ordering 193

Mobile Ordering Restaurant Law Seating Customer Service 193

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. The importance of making guests feel comfortable. Most Important safety initiatives.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Modern Restaurant Management

JUNE 10, 2021

We’ve been comparing the restaurant and hotel industries for several years as we see a similar storyline playing out in real time with restaurants, where third-party sales channels are rapidly capturing share and command of digital bookings. The concept of direct bookings long precedes the digital era in other industries.

Airlines 198

Airlines Point of Sale Consumer Goods Hotels 198

Modern Restaurant Management

FEBRUARY 25, 2020

In Arkansas, ordering buffalo ribs will land you a plate of fried fish—seasoned, battered ribs cut from local big-boned buffalo fish. Pillsbury Professional Online Debuts. This comes on the heels of the company closing out 2019 by growing diners seated by more than 150 percent YoY and seating 3.3

Mobile Ordering 140

Mobile Ordering Front of House Customer Experience Back of House 140

Modern Restaurant Management

JUNE 15, 2021

million diners seated via Yelp* in May 2021 – the highest ever, surpassing pre-pandemic highs. In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. They saw a similar increase in diners seated in April 2021. Yelp found more than 3.7

2021 198

2021 Fast Casual Online Ordering Consumer Goods 198

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” Entry fees and scholarships : Media Awards (Book, Broadcast, and Journalism) entry fees will decrease from $150 to $75 per entry. SevenRooms Partners with TheFork.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Tableside ordering. Online ordering. Loyalty programs. Tableside ordering. Loyalty programs. Tableside ordering. Loyalty programs.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat. and adding a reservation or online ordering widget.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Abilities for payment processing, online integration, and easy use.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. In total, approximately 14,580 lbs.

Online Ordering 144

Online Ordering Customer Service Seasonal Menu Food Order 144

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151