Remove BOH Remove Seasonal Menu Remove Training
article thumbnail

Restaurant Staff Training 101

7 Shifts

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? There was a time when 70% of F&B employees didn’t receive training for customer service. A well-structured restaurant training program will let you turn this around.

Training 195
article thumbnail

18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Can you provide an example of how you’ve improved employee performance through training? How do you maintain smooth communication between FOH and BOH staff? Can you provide an example of how you’ve improved employee performance through training? How do you handle situations where an employee is underperforming?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Menu Updates: Signs It’s Time to Refresh Your Restaurant’s Offerings

ChowNow

Even your most reliable menu items can lose their shine over time. All of these things are ok, so long as you’re menu is evolving with the changes. Menus aren’t meant to stay static, and not adjusting to the ebbs and flows of business could be damaging your bottom line, and many times, you might not ever realize it’s happening.

Menu 150
article thumbnail

Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

This was now a race to place any person with a pulse into a role, hoping that you could train them up quickly while you capitalized on the pent up demand from diners to enjoy their favorite restaurants again. For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Innovate or die was the new mantra.

article thumbnail

Restaurant Accounting Tips Made Simple: Expert Ways to Boost Profits in 2025

Lavu

Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. Your FOH and BOH staff members are also major players. This is because an accountant is both more trained and experienced in fieldwork than a bookkeeper.

2025 113
article thumbnail

Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

But while some may predict a future with burger-flipping robots, it’s hard to imagine tech taking the place of a skilled line cook, experienced server, or seasoned marketer. However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key.

article thumbnail

Restaurant Operations Overview: What You Need to Know

7 Shifts

By relying on historical sales data, you can get a better grasp on how many of which menu items might be sold in a given day, month, holiday, or season. Staff training needs to strike a delicate balance of being welcoming and informative. Operations Management. Scheduling.