7 Shifts

MAY 11, 2020

If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand. While your local government has likely provided businesses with a plan for reopen, you have to keep in mind that the reality of reopening will be a very different story.

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Data aggregation: Aggregate data from numerous sources, including Yelp!, You’re hiring staff to deliver a great dining experience, which isn’t exactly an overlapping skill set with creating eye-catching Instagram reels.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

APRIL 2, 2020

Had a primary source of income in the restaurant industry for the last year. If an establishment needs additional staff to operate efficiently, they’re able to hire help via Qwick. Mark guests and delivery drivers as “arrived” and automatically notify BOH staff via CSK screens. Live in the U.S.,

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

NOVEMBER 16, 2021

Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Veteran servers may resent sharing tips with rookies—but those new hires may appreciate the wage security that comes with communal tipping and be inclined to stick around longer.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. Is it fair towards customers? Know Your Product Costs. Be Transparent.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. Is it fair towards customers? Know Your Product Costs. Be Transparent.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Next Restaurants

DECEMBER 18, 2020

Indeed, various media sources regularly perpetuate the idea, with headlines that almost border on the sensational: In 2018, for instance, a writer for Creative Loafing warned of the possibility that college graduates could get “stuck” in the service industry due to lack of opportunity.

Education 108

Education BOH Food Truck Customer Service 108

The Restaurant Times

NOVEMBER 4, 2021

Source: Sam Tell Companies. With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Source: Architecture Design. Hiring good restaurant staff matters but so does retaining them. Ask Yourself Which Configuration . ii) Open Configuration . Flexibility And Space Efficiency .

Design 98

Design Kitchen Safety Back of House Food Safety 98

Sling

SEPTEMBER 6, 2021

Source: TransferMke.com. Source: BaanThaiin.com. If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. Gramercy Tavern.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. A complete audit trail is provided from the source of information to the destination. You can reduce labor costs by reducing the number of staff or expand operations by hiring more staff in other departments.

Audits 78

Audits Back of House Front of House Point of Sale 78

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . When it comes to hiring your staff, it is quite simple but keeping good employees is the difficult part. The costs of hiring, training, and retaining their replacements are astronomically high. Source: Financial Times. 4 Ways Automation Solves Restaurant Staff Shortage Problems.

Customer Experience 52

Customer Experience Customer Service Food Order Food Truck 52

The Restaurant Times

DECEMBER 26, 2020

Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Hiring the wrong people is harmful to your restaurant’s reputation. The rentals of your restaurant location must never exceed 10% of the total revenues. Poor Customer Experience.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Touch Bistro

APRIL 7, 2021

Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. Perhaps the most obvious impact of a high restaurant turnover rate is the cost of hiring new employees. Redefine your hiring strategy. Source internally. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Touch Bistro

JULY 18, 2021

In this post, you’ll learn: Why it’s important to find the best kitchen staff and keep them 3 places to source back of house staff for your restaurant 5 kitchen staffing tips to help you retain back of house staff. Learn how to hire, train, schedule, and retain restaurant staff. The Ultimate Guide to Restaurant Staffing. Download Now.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Apicbase

MAY 18, 2022

Hire an expert to ensure the agreement covers everything that is legally required. We recommend hiring a franchising legal expert or business attorney to ensure the agreement covers everything legally required. #5 We recommend hiring the following roles: 1. 4 Write A Bulletproof Franchise Agreement. Franchise lawyer.

Franchising 52

Franchising Franchise Sustainability Document 52

Apicbase

JANUARY 13, 2023

A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. Many are turning to locally sourced foods to combat the issue. 7Shifts , 2022) The cost of hiring and training a front-line employee is $5,864, and is likely to increase by 2023.

2023 52

2023 Operations Management Management 52

Apicbase

FEBRUARY 29, 2024

Toast , 2023) 58% of operators said that rising inventory costs was their number one source of financial strain in 2023. Gitnux , 2024) 35% and 34% of baby boomers and Gen Xers respectively are interested in locally sourced food. Ready To Digitise Your BoH Processes? That’s 4% more than the previous year.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

APRIL 20, 2022

We recommend hiring a skilled training team to assess training needs, set organisational objectives, and establish and implement training activities. Tech organises data from many sources and outlets into insightful dashboards. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52

Lavu

MARCH 11, 2020

Back-of-house (BOH) management. With the primary source being the food itself, being the food cost of each menu item is critical. However, hiring a restaurant accountant can be an expensive venture for your business. Front-of-house (FOH) management. Employee scheduling. Employee tips. Restaurant Food Costing System .

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Employee Turnover Rate This refers to the rate at which employees leave a company and are replaced by new hires.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. At Landed, we are dedicated to helping the restaurant industry find and hire better quality candidates faster. A lot of hiring managers are stuck in an old mindset. Get Proactive.

Hiring 493

Hiring FOH BOH Coaching 493

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

DECEMBER 31, 2019

The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages. As the fast-casual industry is a place that according to CNBC loses up to 130% – 150% of employees every year, keeping up with the demand of hiring good, quality employees is of the utmost importance.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346

Restaurant365

MAY 7, 2021

While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. Hiring challenges.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78