7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Trainees can ask their buddies questions that they may not want to go to their managers for. Be thorough in your communication. Be thorough in your communication.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

AUGUST 5, 2020

Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management? Food delivery ideas: How to manage staff to boost off-site dining revenue It’s important to have a protocol in place for managing delivery and takeout orders.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Create a sanitization & cleaning checklist ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

MAY 14, 2024

To learn more about the pros and cons of putting an ESOP into place, Modern Restaurant Management (MRM) magazine reached out to Cucci. We figured out that an ESOP committee was a strong engine of communication, and we created one that had three members from each of our five restaurants.

Sustainability 188

Sustainability FOH BOH Document 188

7 Shifts

OCTOBER 2, 2019

If you’re transitioning to a restaurant management position, congratulations! But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff. Let’s lay the groundwork by exploring what it means to transition to management. What are their goals and challenges?

Management 285

Management Management Communication Back of House 285

7 Shifts

SEPTEMBER 15, 2020

Restaurant managers do it all. One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. That’s where our restaurant management checklist templates come in. Download it for free now.

Management 195

Management Management Download Leadership 195

Modern Restaurant Management

MARCH 25, 2021

You’ve probably encountered restaurant management software. For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. About a Restaurant Management Platform. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

Management 88

Management Management BOH Front of House 88

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. Tip management constantly evolves. Tip management constantly evolves. You need to be actively managing your labor.”. Keep communication flowing.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Doing so will free up more money for your restaurant to spend elsewhere – exterior and interior fixes and renovations, bonuses for staff, community and team sponsorships, and more.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Lavu

JUNE 4, 2019

When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area. This helps reduce human error.

BOH 109

BOH FOH Front of House Back of House 109

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

AUGUST 4, 2022

"The Bear," a new Hulu/FX program portrays the raw reality of restaurant culture Chefs from around the country have commented to Modern Restaurant Management (MRM) magazine on the authentic representation the show gives of life in the kitchen as a chef. Guests were coming in and requesting the clams we didn't have. Chef Patel.

Back of House 189

Back of House Front of House Communication FOH 189

Modern Restaurant Management

JUNE 15, 2021

Source More Smartly by Linking FOH to the BOH. In fact, the automating and upselling that occurs through predictive digital menus can lead to better management of inventory levels, preserving shelf time on low stock items, say onion rings, and recommending overstocked items such as fries. One precedes the other.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) Set seating times.

Outdoor 203

Outdoor Fine Dining Dine-in FOH 203

7 Shifts

NOVEMBER 3, 2021

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. The best way to keep passwords safe is by using a password manager designed for businesses such as 1Password or Dashlane.

Audits 370

Audits POS Loyalty Program Information 370

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Touch Bistro

MARCH 25, 2021

Here’s an overview of the process: Complete all necessary paperwork Set up direct deposit Communicate restaurant guidelines and policies Explain staff scheduling policies Set up new hires in your staff systems Provide hands-on menu training and tasting Provide mentorship and shadowing opportunities Give constructive feedback. Compliance.

Hiring 52

Hiring Employee Relations FOH BOH 52

Restaurant365

DECEMBER 1, 2021

And when it came to onboarding, “Our management teams were spending so much time going through the orientation, reading the handbook to the new hire, doing paperwork, and things like that,” he explained. R365 HIRE also provides a simple way for managers to organize and manage applications in one central place.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 195

Management Management Email Marketing Point of Sale 195

Restaurant365

MARCH 12, 2021

And when it came to onboarding, “Our management teams were spending so much time going through the orientation, reading the handbook to the new hire, doing paperwork, and things like that,” he explained. R365 HIRE also provides a simple way for managers to organize and manage applications in one central place.

Hiring 78

Hiring Demo Communication Back of House 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Sling

JULY 14, 2020

In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Touch Bistro

AUGUST 4, 2021

Whether you’re a chef, restaurateur, or server, you need to be familiar with a vast vocabulary of culinary terms to communicate with teammates and customers. If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster.

BOH 52

BOH Front of House Back of House Point of Sale 52

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

MAY 11, 2020

Employees must report any symptoms and recent travel to their managers before a shift. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4. Employee health assessments ???

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JUNE 8, 2020

Knowing exactly what is expected of you as a restaurant manager can be confusing. As mentioned in The Restaurant Reopening Blueprint : “Restaurant management is a demanding affair; re-opening a restaurant in the face of a global pandemic promises to be complex and challenging… Your experience will be nuanced. Go Digital.

FOH 202

FOH BOH Front of House Employee Relations 202

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Operations Management. Below are some of the more common areas of restaurant operations management that should be mastered as soon as possible. All tasks in a restaurant are interconnected. Receiving & Storage.

Operations 363

Operations Inventory Hiring Customer Service 363

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . Imagine the time and cost efficiencies you could get with a complete restaurant management system.

Management 98

Management Management Cash Management Front of House 98

Apicbase

MARCH 28, 2024

Kitchen management software comes in all shapes and sizes. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78