7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In hospitality, the goal should always be to “wow” the guest. In the restaurant industry, every bit counts. It may seem small to go for a few dollar increases on a check, but as your check average grows, as do your profits.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Future Food

JANUARY 30, 2020

Great Service in an Era of Labour Costs & Technology. So how can a F&B business keep costs down and still offer the hospitality and compassion necessary to support the passion of the operation and still stay in business, much less make a profit? However, this is a rather labour intensive (and therefore costly) activity.

Technology 107

Technology Front of House Customer Service Back of House 107

Future Food

NOVEMBER 30, 2021

The Commercial Catering ‘shake up’ is here and been brewing for a while What 2022 holds. Perhaps, some of these recent moves could be more accurately described as being wedged into a corner through previous strategic and/or marginal decisions (made under relatively normal and even buoyant times), come home to roost in less than exceptional times.

Catering 146

Catering 2022 Customer Experience Customer Service 146

Hot Schedules

NOVEMBER 20, 2019

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. The 2019 Spark conference, presented by HotSchedules and Fourth, brought restaurant industry leaders together to address challenges facing operators today. T he restaurant industry is facing a set of daunting challenges that force restaurateurs to rethink their operations.

2019 103

2019 Hospitality Employee Relations Leadership 103

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Zoobibi in Hawthorn, Melbourne Image via A chronicle of Gastronomy.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Hot Schedules

FEBRUARY 3, 2020

T here’s one thing we know for sure: across the board, labor is one of the biggest expenses for restaurants and hospitality businesses. For restaurants and the hospitality industry especially, outsourcing comes with some major benefits. Improving HR Functionality. A Better Way. And, it’s key to boosting accuracy.

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

Hot Schedules

AUGUST 12, 2019

Predictive scheduling laws vary by city and by state, but the trend is sweeping the nation, with states regularly embracing this legislation. Technology to rescue! Hospitality is an inherently warm, social, and collaborative industry. Collaborative scheduling takes this more hospitable approach. Collaboration is Key.

Restaurant Law 60

Restaurant Law White Paper Employee Relations Download 60

The Food Corridor

MARCH 27, 2023

But moving to a delivery- only model has been made possible recently by advances in technology and changes in consumer habits. What’s behind the cloud kitchen trend? By observing this trend first-hand, we have been able to help more than 150 clients optimize their shared kitchens to take advantage of this changing market.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Food Corridor

JUNE 3, 2020

With movement restricted and social distancing measures becoming the new normal for restaurants, we have seen an acceleration in the move to digital technology for food businesses. Here are our top 10 emerging platforms or tech empowered concepts that we believe will power the future of the food industry.

Food 87

Food Online Ordering Food Order Customer Service 87

Restaurant Technology Guys

JANUARY 12, 2021

The COVID-19 pandemic of 2020 has had a profound impact on the hospitality and restaurant industries, accelerating many of the restaurant technology trends in 2021 that were already evident. The post The 5 Top Restaurant Technology Trends in 2021 appeared first on Restaurant Technology Guys.

2021 89

2021 Technology 2020 Hospitality 89

Modern Restaurant Management

JUNE 28, 2022

In order to deal with these uncertainties, the top players had to work on bringing in technological advancements to survive and recover from the losses caused by the pandemic. In this blog, we will discuss the changing face of the restaurant industry as a result of the introduction of food delivery and service robots.

Delivery 230

Delivery Food Customer Service Front of House 230

The Restaurant Times

DECEMBER 13, 2021

In fact, Saudi Arabia is rapidly emerging as one of the top food destinations in the world. So, the concept of a rooftop restaurant can leverage the apparent trend and ride the market expansion. This blog post will provide a step-by-step guide on how to start a restaurant in Saudi Arabia. Decide Ownership. Develop The Concept.

License 10

License Email Marketing Cash Management Loyalty Program 10

Future Food

MAY 20, 2020

Five Food & Hospitality Trends for a Post-Lockdown World. Prior to the pandemic, many people predicted food trends such as a rising interest in meat alternatives, low or no-alcohol beverages and sustainability-driven purchasing behaviours amongst many others.

Hospitality 113

Hospitality Food Customer Service Food Order 113

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. Today, we provide an overview of pizzerias and current pizza trends.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

Clover - Restaurants

MAY 10, 2024

A June 2023 study by PYMNTS found 62% of restaurant consumers use Google to search for restaurants, making it the top online source where people find dining information. Your restaurant’s online presence is key. 57% of consumers looked at restaurant reviews. 20% of consumers follow content creators who review restaurants. from 2022 to 2023.

Marketing 52

Marketing Email Marketing Social Media POS 52

Focus POS

DECEMBER 17, 2019

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Here’s how to reduce your restaurant wait times and increase customer satisfaction: Line-Busting Technology. Self-order kiosk technology. Tablet technology.

POS 162

POS Customer Service Technology Training 162

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” While this is a gross generalization, it is important to note that Gen Z’s priorities as a whole will be setting the trends of the restaurant industry.

Social Media 84

Social Media Consumer Goods Loyalty Program Customer Service 84

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. National Menu Trends. The team at Upserve just released their latest trends report.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

Hot Schedules

OCTOBER 23, 2019

This blog was originally produced for Hospitality Technology. In the industry research report, Building an Insight-Enabled Infrastructure , Hospitality Technology reports that overwhelmingly restaurants see the greatest worth in keeping labor in balance — 89% say that labor percentage data is mostly or totally valuable.

Management 60

Management Management Point of Sale Coaching 60

Hot Schedules

MARCH 29, 2019

This blog was originally produced for Hospitality Technology. In the industry research report, Building an Insight-Enabled Infrastructure , Hospitality Technology reports that overwhelmingly restaurants see the greatest worth in keeping labor in balance — 89% say that labor percentage data is mostly or totally valuable.

Management 60

Management Management Point of Sale Coaching 60

Apicbase

JUNE 16, 2023

And with the rise of modern business intelligence tools, staying on top of these key metrics is easier than ever. Additionally, tracking metrics will help identify trends and patterns over time, allowing restaurants to make proactive changes and stay ahead of the competition. That’s the theory. In theory, it sounds easy.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JANUARY 9, 2020

The transaction is a win-win because it allows us to offer an exciting new investment to our franchisees and to expand an award-winning, trend-forward brand through the power of Yum! Brands, Inc. has agreed to acquire The Habit Restaurants, Inc., Gibbs, chief executive officer of Yum! and internationally. like value.

Fast Casual 112

Fast Casual Customer Service Online Ordering Casual 112

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Hourly turnover for limited-service restaurants continues to trend higher in the southeastern corner of the country. Weekly Restaurant Insights. October 27, 2021. Restaurant Sales and Traffic Post Strongest Results in 4 Weeks.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84