7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Bingage

MAY 9, 2021

Are You facing less customer interaction? Customer engagement is all about converting a new customer into repeat customers, but… It’s not that much easy in such a competitive era where everyone is trying to capture more and more customers, so what is the measure you should adopt to stand ahead of the competition?

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

The Restaurant Group

NOVEMBER 9, 2020

Restaurant-to-Consumer Social Media Engagement. Restaurants use social media to draw in diners. In a recent 2019 restaurant survey, almost half (45%) of the U.S. diners surveyed stated that a single social media post influenced their decision to try a restaurant for the first time. 89% of U.S. Source: QSR.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

The Restaurant Times

JUNE 2, 2020

While a number of new restaurant formats have emerged in recent years, the current lockdown has lead to the rapid growth of dark kitchens. The ease of operating delivery only restaurants has also brought in a fierce competition for entrepreneurs. Preparing The Right Strategy For Customer Engagement And Retention For Dark Kitchens .

Loyalty Program 81

Loyalty Program Social Media Website Management Online Ordering 81

ChowNow

SEPTEMBER 30, 2020

When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. While customer acquisition is critical to running a business, many owners overlook how important their existing customer base is to their bottom line. Start a restaurant loyalty program.

Loyalty Program 158

Loyalty Program Marketing Email Marketing Social Media 158

Restaurant365

SEPTEMBER 16, 2021

Staffing your restaurant with a great team is critical to success. Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Overcoming restaurant hiring challenges requires thoughtful ideas and consistent effort.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Bingage

MARCH 10, 2023

Just a Thank you greeting isn’t the end of the customer journey.Its just a small start within it. Post-purchase emails have become a part of sales and engagement with fundamental email workflows, and with the help of emails, you can often make the difference between one-time customers and loyal customers.

Email Marketing 52

Email Marketing Loyalty Program Customer Experience Online Ordering 52

ChowNow

MARCH 3, 2021

Restaurant mobile apps are having a moment. In 2021, restaurants expect 62 percent of their revenue to come from takeout and delivery. And more than 75 percent of restaurants plan on continuing to offer contactless tech. . At ChowNow, we’ve long touted the effect of mobile apps on customer retention and loyalty.

Mobile Ordering 78

Mobile Ordering Ordering Online Ordering Download 78

Restaurant365

MAY 3, 2022

Restaurant labor cost is increasing at an unprecedented rate. According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% But in an employees’ market, restaurants are also carefully weighing higher labor costs against the bottom line. between February 2021 and February 2022.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Indoor Media

OCTOBER 28, 2021

A simple thank you note can also do wonders in terms of reputation management and customer retention. A simple thank you note can also do wonders in terms of reputation management and customer retention. Everyone wants to be recognized for an act of kindness. Mrs., and Dr., followed by their last name.

Social Media 78

Social Media Email Marketing Website Management Customer Service 78

Restaurant365

JUNE 9, 2021

Data drives successful restaurants. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Both BOH and FOH restaurant KPIs deserve a closer look to help protect your profitability. Restaurant KPIs impacting a profitable front of house.

FOH 78

FOH BOH Front of House Back of House 78

Restaurant365

MAY 13, 2020

The restaurant industry is known for an exceptionally high turnover rate. While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools. What is restaurant employee turnover? Average restaurant employee turnover.

Technology 88

Technology Hiring Communication Tip Distribution 88

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! It’s pretty simple math. There is a gap between customers and business. Confuse how Marketing automation Works for restaurants?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Restaurant365

DECEMBER 16, 2021

Your restaurant operations are constantly generating valuable data. A robust restaurant management solution will offer many kinds of reports about restaurant operations. There are many different metrics that your restaurant could track and review. Sales reports. Daily Sales Summary. Received by Purchased Item.

Operations 78

Operations Point of Sale Employee Relations Waste 78

Restaurant365

JULY 14, 2021

Restaurant food waste is a pressing topic in the food and restaurant industry. As a food service business, your restaurant has an enormous opportunity to reduce food waste. In addition, reducing food waste can also be a great opportunity for your restaurant’s bottom line. Here are 15 practical tips.

Waste 78

Waste Compost Food Inventory 78

Restaurant365

MAY 21, 2021

Are you wondering what that means, or why it could be valuable for your restaurant group? Managing up is a valuable concept for businesses in general, but it’s particularly important for the restaurant industry. Why manage up in the restaurant industry? A restaurant has tons of moving parts.

Management 78

Management Management Communication Inventory 78

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. That's why it is important to learn how to motivate your restaurant employees. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Restaurant365

MAY 30, 2022

After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. Our team took notice of how restaurant norms changed overnight, and we knew we had to keep pace by accelerating the advancement of our solutions. Food, Glorious Food . Plant-Based Protein Power .

2022 29

2022 Front of House Recruiting Back of House 29

Restaurant365

MARCH 11, 2021

Running your restaurant requires keeping track of tons of moving pieces. It’s a tough balancing act to oversee everything from your menu to your staff and customer experience. Many restaurant operators instead are turning to a complete back office solution to get accurate and timely data.

Management 17

Management Management Inventory Cash Management 17

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Dining Bond Goes Global.

Mobile Ordering 145

Mobile Ordering Online Ordering Food Order Recycling 145