The Restaurant Group

JANUARY 16, 2025

Building a strong online presence and participating in local events are great ways to grab attention and boost awareness. They might read online reviews, check out your menu, or look for deals. This decision can hinge on how easy it is to find information on your website or make a reservation.

Social Media 78

Social Media Customer Experience Customer Service Online Ordering 78

Restaurant Engine

NOVEMBER 13, 2024

For example, you may notice that no one visits your online ordering page. If your online menu pages have a 65% bounce rate, that may indicate an issue. Did you share a blog article or send a special promotion through email or SMS marketing? For example, do they drop off on your reservations page?

Point of Sale 59

Point of Sale Email Marketing Online Ordering Information 59

The Restaurant Group

NOVEMBER 20, 2024

Enhance Your Online Presence Create a User-Friendly Website In today’s digital age, your website is your storefront. Guests should find menus, contact information, and reservation options without a hitch. Leverage Online Reviews Monitor platforms like Google and Yelp for honest customer feedback.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Restaurant Engine

MARCH 26, 2025

This may mean dining in at your restaurant or ordering for pick-up or take-out. So, you want an optimized online presence to catch these people as they are looking. A report from Statista shows that more than 60% of all online search traffic comes from mobile devices. Its not enough to just be online.

Marketing 52

Marketing SEO Mobile Ordering Online Ordering 52

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52

Restaurant Engine

MAY 28, 2025

3: Update Your Website and Google Business Profile When customers visit your website and view your online menu , its often the first interaction they have with your restaurant. Tell your stories through blog posts, social captions, and videos on your website and social media pages. Make sure its accurate and visually appealing.

Menu 52

Menu Marketing Email Marketing Social Media 52

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.

Loyalty Program 453

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 453

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Social Media Website Management 397

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

MAY 21, 2020

You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered. Online Ads. Offer Safe and Contact-Free Services.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

7 Shifts

AUGUST 12, 2020

What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. There are dozens of companies that provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. The first thing you’re going to do is search online for a place that meets these criteria, right? A strong online brand isn’t just a nice-to-have—it’s a necessity.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

AUGUST 18, 2021

Recommended Reading: BLOG NAME. Avoid overbooking reservations. Overbooking reservations is as much a pain for the restaurant as it is for the customer. Take orders with care. When you're taking your customers' orders, make sure you're doing so with attention and care. Engage with them online.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

The Rail

OCTOBER 18, 2022

By Shubham Ahuja, Contributor It’s no secret that technology has become a major player in the hospitality industry over the past several years – such as increase adaption in delivery, online ordering, and touchless ordering/payment. It will impact how you design your chatbot, which can have a large effect on its success.

Online Ordering 241

Online Ordering Allergens Customer Experience Food Order 241

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. You can book online or give us a call. Take reservations ?? 1 Set goals for the event ??

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. Get ahead of your reopen by ordering the right supplies now—especially considering demand is at an all-time high. Social distancing and protective equipment ?? Suppliers: ??

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

JUNE 4, 2021

Positive patron reviews are impactful in bolstering a restaurant’s online reputation, building trust and improving search engine rankings – all of which can vault a restaurant into the Google six pack. Restaurants should be sure to manage their reviews on their Google listing.

SEO 577

SEO Website Management Online Ordering Mobile Ordering 577

7 Shifts

OCTOBER 17, 2019

In the modern marketing landscape, it’s difficult to stay in business without an online presence. Now, more than ever, diners are discovering restaurants online rather than through other means. In fact, 45% of diners check a restaurant’s online presence before deciding where to eat. Content: Your restaurant’s logo.

Demo 240

Demo Website Management Online Ordering SEO 240

Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. It’s essential to look at past facts, previous diner ordering habits, and the ebb and flow of trends. Suppose you are considering adding restaurant online ordering or third-party delivery integration. The Key to Success is Knowing the Facts.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. It could also be used to send potential guests to your reservation system.

Social Media 278

Social Media Email Marketing Front of House Customer Experience 278

7 Shifts

FEBRUARY 15, 2022

You post that content online on all those different social platforms. Check out our blog post breaking these red flags down with what to avoid in a job description. It's not enough to just add digital ordering—you have to build your business around it. So I want to really make sure that's important,” says Cummings. Gift cards.“Gift

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Goliath Consulting

JUNE 23, 2023

These virtual assistants can handle reservations, answer common queries, and even recommend dishes based on customer preferences. 2 Additionally, AI-enabled voice assistants can streamline the ordering process, making it convenient for customers to place their orders using voice commands.

Email Marketing 195

Email Marketing Customer Experience Social Media Customer Service 195

Next Restaurants

SEPTEMBER 4, 2024

By Marjorie Garcia, Contributor Today, an online presence is not just a luxury; it’s a necessity, especially for local businesses like restaurants. In this article, we’ll dive deep into the various benefits of Google My Business and how it can transform your restaurant’s online presence. For example, having a blog is crucial.

SEO 122

SEO Online Ordering Website Management Customer Experience 122

7 Shifts

JANUARY 7, 2021

What are they ordering? See how they’re branding themselves online and across social media, and what kind of promotions they’re running throughout the week. There are dozens of companies that provide high-quality drag-and-drop templates with all the tools you need to take reservations and online orders.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” At the very least, we recommend that you upload your business information and menu on Google and Facebook so that your customers to find you online.

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app. Make sure your online website is set up for online ordering and payments.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

7 Shifts

SEPTEMBER 15, 2021

In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Suggestive selling is a sales tactic that encourages guests to order something that is different from what they had planned to order or usually order in an effort to increase the check size and make their experience better.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Restaurant Clicks

DECEMBER 9, 2021

Start with the calamari appetizer and order any pasta dish with a tomato-based sauce, especially in the summer when tomatoes are fresh! And they don’t take reservations, but they have outdoor seating and extra seating at the bar. Make a Reservation. You must start with the roasted carrots and order the duck breast entree.

Online Ordering 134

Online Ordering Front of House Reservations Café 134

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. For instance, you can make them your freebie whenever a customer orders a single-receipt purchase of $15.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Your website and social media channels provide a sneak peek into your restaurant experience, so it's essential your online presence is inviting and builds excitement to encourage people to visit.

Seating 221

Seating Email Marketing Marketing SEO 221

Bingage

APRIL 14, 2021

Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system. Framework- Frame your restaurant from an online platform to KOTs and stock.

POS 97

POS Online Ordering Loyalty Program Point of Sale 97