Culinary Cues

JANUARY 15, 2022

It is also this potential that allows teachers to change the direction of a young student’s life, a garden expert to beautifully landscape a home, a plumber to turn copper into a work of art, an electrician to properly wire a house, or a cook to prepare a perfect restaurant meal. Each person has something to offer and a need to do so.

Uniforms 413

Uniforms Front of House Food Safety Healthcare 413

Culinary Cues

SEPTEMBER 14, 2019

It might be an in-service training session, a one-on-one demonstration to a young cook, a pre-meal session with front-of-the-house, or even a simple “words of wisdom” post on the employee bulletin board. COMMUNICATE. The best leaders shine as great communicators. TEACH SOMETHING NEW EVERY DAY.

Front of House 292

Front of House Communication Leadership Back of House 292

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

JANUARY 6, 2020

Those who are proponents of systemic thinking know that even the smallest decision, especially one made in a vacuum, will domino and cause havoc on numerous fronts. White tower decisions without a grasp on the systemic impact of those decisions is a common flaw of leaders who are out of touch with reality. A short while back the U.S.

Government 244

Government Front of House Small Business Back of House 244

Culinary Cues

MAY 26, 2020

Let’s put on our restaurant hat and take responsibility for doing what is right for both the health and wellbeing of our families, staff, and customers, and help in bring our communities out of the deepest economic hole since the Great Depression. So the question is – where is the leadership in building such a plan?

Kitchen Safety 267

Kitchen Safety Leadership Food Safety Front of House 267

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. Cultivating an intentional online presence can help you positively communicate your restaurant culture. If you offer training beyond the basics, such as with a 4-star chef, make sure you promote that on your career page.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Clover - Restaurants

MAY 3, 2024

In this guide, learn about properly cleaning the restaurant and items such as silverware, as well as how to help prevent cross contamination and other risks in the back of house. An estimated 3,000 people in the U.S. die each year due to foodborne illness. When people see dirt or grease at a restaurant, 82% say they lose their appetite.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Sling

APRIL 27, 2023

How to improve your restaurant operations management 1) Make clear plans Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the house to running staff meetings and ordering supplies for the next day.

Operations 78

Operations Management Management Inventory 78

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Start encouraging staff engagement as soon as possible with new hires by detailing training information even during the hiring process. Refine your hiring funnel.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. Table of contents What is restaurant operations? Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

MadMobile

JUNE 8, 2023

In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business. To make the most out of this feature and ensure customers receive quality service, it’s important to train your staff on proper etiquette. How will you manage your menu? How will you manage your menu?

Small Business 52

Small Business POS Point of Sale Online Ordering 52

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. Are you a restaurant owner looking for question to ask potential candidates? There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Table of Contents. Common Interview Questions.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Restaurant365

APRIL 26, 2022

The hiring crunch is especially tough for back-of-house employees, such as line cooks and dishwashers, who historically have made lower wages than many front-of-house employees like servers. Finally, there is also the cost of training new employees and a period of lost productivity as they learn their responsibilities.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. In this blog, Part 2 of 2, we explore critical restaurant KPIs about your BOH data to review for long-term profitability. Restaurant KPIs impacting a profitable back of house. Read Part 1 here ).

BOH 78

BOH FOH Point of Sale Back of House 78

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” That’s just something which, happily, comes with the territory.

Technology 107

Technology Front of House Customer Service Back of House 107

Restaurant365

JUNE 3, 2022

Whether you are the front of house, back of house, bar, or general manager you have most likely had bouts of job burnout. Are you operating a certain way just because “that’s how it is done here”, or because that is how you were trained when you started? Dedication. Resourcefulness.

Management 78

Management Management Back of House Front of House 78

The Restaurant Times

NOVEMBER 17, 2021

Online ordering is a lifeline for restaurants these days, and it’s difficult to argue against the advantages of having an in-house online restaurant ordering system. An in-house online ordering solution connected with your point of sale system, on the other hand, has numerous significant advantages. Restaurant Website .

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

ChefMod

OCTOBER 6, 2021

Use of Electronic Communication With the constant change of FDA regulations, menu offerings, promotions, and pricing lists, electronic communication has become key in the restaurant industry as it allows operators to easily and quickly tweak and review content in real-time.

2021 52

2021 Email Marketing Front of House Cash Management 52

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant365

MARCH 3, 2020

Grouping positions that vary between hourly and salary pay, like front-of-house staff (servers, hosts, and bartenders), back of house kitchen staff (cooks, dishwashers), and management staff, can help you track labor cost on a more granular level. Labor is one of the biggest expenses for a restaurant.

Point of Sale 99

Point of Sale Front of House Fine Dining Back of House 99

Focus POS

JUNE 17, 2019

Good restaurant point of sale software will have the flexibility to accommodate different types of ordering (in-house, online, self-service). Improved communication between front-of-house and back-of-house will speed up service and improve customer satisfaction. Restaurant Point of Sale Software. Flexibility.

Point of Sale 113

Point of Sale Cash Management POS Franchise 113

Mad Mobile

FEBRUARY 22, 2024

This blog post delves into the future of restaurant technology, exploring the latest advancements and predicting how they will redefine service, efficiency, and customer satisfaction. Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. We’ve got a few tips from the workforce management front office here at Fourth. User Network. Social Media.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Restaurant365

SEPTEMBER 3, 2021

The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. Does your restaurant group have a profitability strategist? If you’re considering the possibility, here’s an exploration of how the role could impact your restaurant group.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Culinary Cues

DECEMBER 5, 2023

There are films that become representative of a generation and sometimes of a life lesson – occasionally both. We remember a line or two that is always there to remind us, to give us pause, or inspire us to reconnect with something or someone. You want more! The fact of the matter is: “Wax On, Wax Off” is great advice.

Kitchen Safety 366

Kitchen Safety Food Safety Back of House Front of House 366

The Restaurant Expert

JANUARY 17, 2019

Or maybe a front of house server keeps placing duplicate orders or doesn’t communicate customer’s wishes, resulting in wasted food. That is an excellent opportunity for re-training! How would you like to cut food cost with two easy steps? They virtually eliminate theft in your restaurant. You can then retrain.

Food 54

Food Waste Front of House Download 54

Restaurant365

MAY 7, 2021

The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. The COVID-19 pandemic transformed the restaurant labor market at lightning speed. ” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2 million jobs.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Notch

MARCH 12, 2019

With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant. Depending on the type of restaurant you run, it’s unavoidable that the cost of labor for all your staff will be one of your largest expenses — that’s true for most restaurants.

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Worse yet, some may leave simply because they do not feel valued or that there is no meaning attached to the work they do. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

Notch

MARCH 12, 2019

With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant. Depending on the type of restaurant you run, it’s unavoidable that the cost of labor for all your staff will be one of your largest expenses — that’s true for most restaurants.

Front of House 52

Front of House Fast Casual Back of House Fine Dining 52

Restaurant365

MAY 30, 2022

After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. Thousands of buzzing attendees were on hand to eat, learn, and share their recent challenges and the creative ways they overcame them. . It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

Culinary Cues

MAY 16, 2022

There is a level of non-verbal communication that defies explanation – communication that keeps everyone in sync, seemingly knowing what every person in the team is doing or is about to do so that work flowed with precision and grace. As a cook or chef there are many days that go well and a few that challenge the best.

Café 345

Café Front of House Point of Sale Back of House 345

Culinary Cues

FEBRUARY 1, 2021

I am optimistic and realistic at the same time. This is the Yin and Yang of the environment where restaurants live today. This is the Yin and Yang of the environment where restaurants live today. It is because of these people that I am very bullish on the future of the restaurant business.

Small Business 359

Small Business Front of House Customer Service Communication 359

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

PathSpot

APRIL 26, 2024

By prioritizing hygiene and implementing stringent back-of-house food safety protocols, businesses can create a positive environment that results in customer loyalty, trust, and long-term success. Moreover, organizing regular training sessions reinforces the significance of cleanliness throughout the team.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Sling

MAY 24, 2023

It’s a way to define the working relationship between employer and employee. In essence, a restaurant employee handbook does two things: Tells employees what you expect of them Tells employees what they can expect from you In addition, a restaurant employee handbook can be a source of protection against litigation.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88