7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Identify your audience Whether you’re running a lunchtime hotspot in the financial district or late-night takeout joint by bars and venues, knowing your customers is critical. Loyalty programs Who doesn’t love free stuff?

Marketing 420

Marketing 2020 SEO Loyalty Program 420

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 192

2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

MARCH 11, 2020

US Foods Springs into Helping Bars and Grills. In other news, US Foods launched its Spring Scoop, “Raising the Bar: The Classics – Celebrated and Elevated.” ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites.

Bar 148

Bar Cash Management Loyalty Program Point of Sale 148

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Future Food

SEPTEMBER 6, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Ali & the Queen - a café by day and cocktail bar by night. Ali & the Queen, Queen Victoria Market, Melbourne.,

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Ali & the Queen - a café by day and cocktail bar by night. Ali & the Queen, Queen Victoria Market, Melbourne.,

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business. Fast Casual.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JANUARY 12, 2023

Not everyone shows up, but for the majority who do, that's where our culture of trust, loyalty, and fun are built and solidified." According to the Auguste Escoffier School of Culinary Art , fast-casual eateries and fine-dining restaurants average between 10 and 40 employees. Make them feel special.

Transportation 195

Transportation Loyalty Program Fast Casual Fine Dining 195

7 Shifts

MARCH 30, 2022

These can be professionally designed or made in-house to promote specials, events, or even a classic riff like the “Free Wifi, Cold Beer” sign found outside many-a-bar. For casual establishments, consider putting promotional signs on the backs of bathroom stall doors and at the silverware stand. Image Source. Floor Graphics.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JANUARY 31, 2020

Fast-food restaurants also took a hit, down 1.5 points), and juice bars (up 2.2 According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews.

2020 187

2020 Loyalty Program Point of Sale 2019 187

7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Identify your audience Whether you’re running a lunchtime hotspot in the financial district or late-night takeout joint by bars and venues, knowing your customers is critical. Loyalty programs Who doesn’t love free stuff?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Alcoholic beverages, in particular, can have an enormous impact on guest checks, especially for bar and grill and more upscale restaurants.

2020 192

2020 Fast Casual Point of Sale Online Ordering 192

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. On the other hand, fast food restaurants are on the rise , with 0.8% Square , 2024) 38.50% of operators plan to invest more in loyalty programs and marketing platforms. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 15, 2021

Soft drinks and beer lead the way with categories drunk in bars and restaurants since returning to the On Premise. A notable proportion of cocktail drinks interact with staff/ bartenders with over a third asking bar staff for recommendations before ordering. This shows bar staff play a key role in cocktail sales in the On Premise.

2021 193

2021 Fast Casual Online Ordering Consumer Goods 193

Modern Restaurant Management

FEBRUARY 17, 2021

Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Orders from fast food apps increased 38 percent, fast casual apps increased 71 percent, and sit down restaurants increased 88 percent. 86 percent have ordered directlyfrom a restaurant app in the last six months.

2021 186

2021 Mobile Ordering Loyalty Program Download 186

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. Night clubs/bars. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry. percent demand decline.

Loyalty Program 138

Loyalty Program Fast Casual Online Ordering Consumer Goods 138

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. casual dining vs. fine dining). Streamline ordering processes: Implement efficient ordering systems, such as tablet-based or mobile ordering, which allow customers to place their orders directly with the kitchen or bar staff without relying on a server.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

FEBRUARY 18, 2020

Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

NOVEMBER 2, 2020

This study is based on two surveys of restaurant customers from December 2019 and June 2020, as well as interviews with executives from quick service restaurants (QSR), fast casual and casual dining brands. Chick-fil-A is still the fast-food king; Pizza Hut has Domino’s in its sights. percent to a score of 80.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020. ” Resetting America.

Mobile Ordering 156

Mobile Ordering Certification Loyalty Program Kitchen Safety 156

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchise 149

Franchise Franchising Loyalty Program Kitchen Safety 149

Lavu

FEBRUARY 19, 2020

For popularizing casual dining and showing us the possibilities of lettuce. . Brinker invented the salad bar sometime in the 1960s, changing its culinary trajectory into a favored food type. . Brinker also transformed Chili’s Grill and Bar from a Texas hamburger restaurant into the global chain restaurant that we know today. .

Fast Casual 78

Fast Casual Franchise Franchising Casual 78

Modern Restaurant Management

DECEMBER 21, 2020

We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones. Bruce Reinstein, Partner, Kinetic12.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Goliath Consulting

MARCH 28, 2022

The pandemic caused many restaurant and fast-food owners to think of new ways to incorporate safety measures when coming in close contact with customers. Restaurants can also use app payments as a way to start a loyalty program, as mentioned in our last blog. However, this has changed in recent years.

Fast Casual 78

Fast Casual Mobile Ordering Online Ordering Loyalty Program 78

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs. “Our

Loyalty Program 82

Loyalty Program Social Media Customer Service 2022 82

Apicbase

MARCH 28, 2024

Fast and friendly service. BOH roles vary depending on the restaurant’s service model— whether it’s a full-service restaurant, casual dining restaurant, fast casual eatery, or QSR. This area includes the dining room, bar, host stand, outdoor dining areas, and toilets. Cost control. Food safety.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

MAY 7, 2021

With new chairs, tables and barstools, the revamped restaurant boasts an upgraded bar look and feel. In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. Artwork inspired by the brand’s heritage transports guests to On The Border’s roots.

Franchise 171

Franchise Franchising Sustainability Fast Casual 171

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. ” Optimism Is Returning. ” The Return to On Premise. Drink choice.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

BNG Point of Sale

OCTOBER 7, 2021

Quality restaurant and bar point of sale (POS) systems help boost restaurant business efficiency for any restaurant business type. Gift card and loyalty program capabilities keeps customers coming back. Some POS may even automatically honor loyalty cards. Auto totals for fast and correct billing. Tab Management.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Smart Bar USA Founder Barry Fieldman. We also anticipate restaurants will be more cautionary when it comes to menu offerings. Kari Hensien, RizePoint CEO.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Mad Mobile

MARCH 8, 2024

They’re durable and flexible enough to go from fast casual to fine dining. Customer loyalty programs – With all the customer data you have on hand, it’s simple to implement and track customer loyalty programs. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Lavu

MARCH 6, 2020

The aim is to encourage repeat customers and cultivate customer loyalty. They demonstrate more loyalty towards the restaurant and promote it more. . They demonstrate more loyalty towards the restaurant and promote it more. . Restaurant rewards and loyalty programs. Online reservation platforms and review sites.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Sling

JULY 24, 2023

7) Toast POS Toast is one of the most popular options for point of sale (POS) needs in restaurants, coffee shops , and bars. UpMenu is an online ordering platform with a built-in customer loyalty system and options for building branded websites and apps. 12) UpMenu For many types of restaurants, online ordering has become essential.

2023 78

2023 Management Management Tip Distribution 78