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To Mitigate ‘The Great Resignation’ Refocus on the Employee Experience

Modern Restaurant Management

Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house. From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put.

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Using Technology to Combat the Labor Shortage

Modern Restaurant Management

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

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What can we learn from "Waitmares"?

7 Shifts

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. The kitchen is backed up so your customers have to wait a long time for food and take it out on you.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. In August, the restaurant industry lost more than 40,000 jobs. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

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The ultimate guide to restaurant technology for restaurant owners

Open for Business

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

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The 11 Habits of Outstanding Restaurants

Embrace the Suck

Many of my clients when they first start my coaching program do a big sales number. I can tell you from working with over 2200 independent restaurants over the last 12 years that in any market regardless of current economic conditions…a lot of restaurants struggle (20%), and some just survive (60%). They focus on the wrong things.

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How To Recruit Great Franchisees For Your Restaurant Business (And Keep Them On Board) 

Apicbase

If you enlist the wrong partners for your foodservice business, it will not only cost you time and resources but can potentially set your expansion efforts back for years. They have a strong network of supportive friends and family to fall back on if things get rough. We’ll cover: What is a restaurant franchisee? John van Kooten.