ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Too high, and youll drive customers away. This allows you to avoid paying the 25-30% third-party commission fees and keep more revenue in-house.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

MARCH 13, 2025

Its a recipe for chaos, leading to mistakes, slower service, and shrinking profit margins. What should be a reassuring sightscreens full of customer ordersis actually a logistical nightmare. This constant back-and-forth leads to confusion, missed orders, and costly delays. Are delivery prices aligned with in-house costs?

Delivery 195

Delivery Food Food Order Point of Sale 195

Goliath Consulting

OCTOBER 16, 2024

Building an integrated tech stack is essential for independent restaurants that want to streamline operations and improve customer service. Core Elements of a Restaurant Tech Stack: Point of Sale (POS) Systems: “The POS is the heart of the restaurant’s tech stack, as it needs to talk to every other system,” says Deliverect.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

ChowNow

FEBRUARY 21, 2025

If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Online ordering and delivery apps.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Customers have more choices, higher expectations, and countless ways to discover (or overlook) your restaurant.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 28, 2025

Are you doing all the right thingsserving amazing food, delivering top-notch service, crafting perfectly balanced drinksbut the tables still arent filling up like they should? Youre delivering a great dining experience, yet foot traffic remains inconsistent, online engagement is low, and new customers arent coming in as often as youd like.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

JULY 17, 2025

Build Loyalty Programs that Go Beyond The Transaction A successful loyalty program is not just about points and rewards, it is about acknowledging each guest’s importance in a meaningful way. As restaurant brands grow, there is an increasing realization that loyalty and guest experience cannot live in isolated departments anymore.

Loyalty Program 221

Loyalty Program Customer Experience Point of Sale Hospitality 221

Restaurant Clicks

JULY 22, 2025

Each one has built a solid reputation for serving food people keep coming back for. The restaurant is known for its slow-smoked meats and generous portions that keep regulars coming back. Customers often mention the ribs, wings, and sides like smoked cabbage and baked beans as standouts.

Back of House 158

Back of House Front of House Seasonal Menu Fast Casual 158

The Rail

DECEMBER 2, 2024

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Restaurant Business

JUNE 11, 2025

11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. Systemwide sales fell 5.3%

Fast Casual 182

Fast Casual Front of House Back of House Leadership 182

Perfect Daily Grind

JUNE 13, 2025

Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. With scores of 97 and 98 points, we may see a new world record for coffee prices in just a few months. The BoP auction will take place on 6 August.

2025 158

2025 Point of Sale Café 2024 158

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Perfect Daily Grind

JUNE 15, 2025

Brands are forced to strike a balance between quality, value, and customer service. In 1924, popular US brand Maxwell House spent the modern-day equivalent of US $4 million on marketing , including sponsored TV shows, which helped increase sales by 85% in just a few years. Print and offline marketing remain crucial tools.

Marketing 150

Marketing Email Marketing Social Media SEO 150

Squirrel Systems

FEBRUARY 13, 2025

From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. As a restaurant operator or owner, youre no stranger to the challenges of running a successful business.

2025 93

2025 POS Technology Operations 93

Lavu

JULY 3, 2025

The restaurant industry is evolving rapidly, and outdated point-of-sale systems are no longer enough to stay competitive. Unlike traditional setups, these systems provide real-time access to data, seamless updates, and remote management—making them ideal for today’s fast-paced food service environment.

POS 78

POS Point of Sale Management Management 78

Lavu

JULY 4, 2025

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line.

POS 78

POS 2025 Front of House Back of House 78

Lavu

JULY 4, 2025

In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage.

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

JULY 25, 2025

Running a restaurant efficiently requires more than great food and service—it demands the right technology working at peak performance. One of the most overlooked tools in your operation is your point of sale (POS) system. A good POS is the key to a running a smooth operation.

POS 78

POS Loyalty Program Front of House Mobile Ordering 78

SpotOn

FEBRUARY 26, 2025

Restaurant P&L basics Sales Cost of Goods Sold (COGS) Labor costs Overhead costs Profit and profit margins Using your P&L statement Restaurant P&L basics A restaurant profit and loss statement is a spreadsheet that shows how all your money is coming in (sales) and where it's going out (costs). Prime costs.

License 90

License Point of Sale Insurance POS 90

Lavu

JULY 18, 2025

All successful businesses know they must adapt to the market and customer expectations. Flexibility and customization in a POS are possible through an open API (application programming interface). Available to developers and users with few restrictions. Backed by open data that is free for anyone to republish or use as is.

POS 78

POS Loyalty Program Online Ordering Cash Management 78

SpotOn

DECEMBER 11, 2024

" They're somewhere between a full-service casual dining restaurant and a quick-service restaurant or fast food chain. Fast casual restaurants offer customers a dining option between fast food and full-service restaurants. Looking for tips on starting your fast casual restaurant?

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Lavu

MAY 23, 2025

If you want to learn how to open a deli, follow these key steps to establish your brand and get the tools you need to serve customers great food and experiences. Delis and sandwich shops continue to be popular with customers because they provide versatile, quick dining options. Start by identifying who your ideal customer is.

2025 78

2025 Employee Relations Tip Distribution POS 78

SpotOn

APRIL 14, 2025

SpotOn’s technology will empower Cantina Louie to simplify operations, enhance guest engagement, and continue delivering exceptional service.  and Finn’s Fish House. 

2025 110

2025 Innovation Fine Dining Equipment 110

Lavu

APRIL 25, 2025

POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience. By connecting your point-of-sale (POS) system with tools like online ordering, accounting, and inventory management, you can automate tasks, reduce errors, and improve customer service.

POS 78

POS 2025 Loyalty Program Online Ordering 78

Lavu

JULY 25, 2025

A streamlined point-of-sale system doesn’t just speed up service—it impacts everything from order accuracy to table turnover. In this post, we’ll reveal the #1 tip that top-performing restaurants use to get more out of their POS system , reduce errors, and deliver a smoother experience for both staff and customers.

POS 78

POS Mobile Ordering Point of Sale Front of House 78

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Restaurant accounting tips plays a crucial role in tracking expenses, managing cash flow, and maximizing profitability. You cannot manage your restaurant properly without going into the accounting details.

2025 113

2025 Cash Management Point of Sale POS 113

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. The key to unlocking the next echelon of success? Restaurant data analytics.

Operations 52

Operations BOH Franchising Franchise 52

Rocket Fuel

DECEMBER 12, 2024

But simply gathering data points isnt enough. You might start with a known problem area, such as sales discrepancies, or focus on everything that affects one sector of your operations, such as staffing. Specify what data points you want to track and what numbers qualify as an exception. In any industry, information is power.

Point of Sale 52

Point of Sale BOH Inventory POS 52

Squirrel Systems

MAY 9, 2025

Managing an influx of guests outdoors, optimizing service flow, and maintaining high standards across both indoor and outdoor seating areas requires preparation. Integrated waitlist apps also let walk-in guests join a digital queue, minimizing crowding at the entrance and improving the customer experience.

Technology 59

Technology Mobile Ordering Seasonal Menu Outdoor 59

Black Box Intelligence

JANUARY 16, 2025

Comp Sales -3.2% Decembers sales and traffic data may appear weak at first glance. Sales and traffic growth were weaker during the first week of December. Same-store sales growth in December: -0.3% Meanwhile, Quick Service may see a smaller dip due to takeout and delivery demand. in same-store sales growth.

2024 52

2024 Point of Sale Front of House Fast Casual 52

Clover - Restaurants

JUNE 30, 2025

Integrating advanced restaurant technology into your full-service restaurant is a necessity in today’s hospitality landscape. The role of restaurant technology in your hospitality business In today’s fast-paced world, customers expect convenience , speed, and a personalized experience when dining out. Live Check.

Hospitality 52

Hospitality Technology FOH Front of House 52

Black Box Intelligence

JUNE 4, 2025

By combining decades of restaurant expertise, AI, guest experience management, and the best workforce and financial benchmarks, brands can make better choices backed by real data. What Restaurant Brands Need To Know The Cost of Ignoring Market Trends Missing a market trend doesnt just mean falling behind. It means losing real revenue.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Lavu

JUNE 26, 2025

As more restaurants turn to automation, self-order kiosks are becoming a must-have for improving speed, accuracy, and customer satisfaction. Whether you run a quick-service restaurant or a casual dining spot, understanding the real cost of a kiosk system is essential to budgeting smartly and maximizing ROI.

2025 78

2025 Pricing Ordering Fast Casual 78

SpotOn

JUNE 27, 2025

Misconception 2: QR won't work well for up-scale full-service concepts because it will create a lousy guest experience. How do customers who don't use mobile phones place their orders? That said, there are still a lot of misconceptions about how to best implement QR codes. This doesn't happen by accident, though.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Lavu

JUNE 13, 2025

The way customers pay is evolving, and restaurants are adapting quickly. If you’re wondering why restaurants are going cashless, the answer lies in speed, security, and customer preference. Digital transactions also offer improved convenience and security for restaurant owners and customers. You read that right.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Lavu

MAY 23, 2025

If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow.

POS 78

POS Online Ordering Mobile Ordering Inventory 78