The Restaurant Times

SEPTEMBER 22, 2021

As a restaurant owner, you understand how critical it is to keep customers coming in through your doors. You have to have loyal customers that love your food even if a pandemic hits the world. Building brand loyalty when starting a new restaurant can save you money and increase your total profitability. Offer Loyalty Points .

Loyalty Program 52

Loyalty Program Social Media POS Email Marketing 52

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Upgrade your outdoor dining experience Summer is synonymous with outdoor dining. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. You often have young employees who go outside of their duties to make sure the restaurant is running smoothly and ensure each customer receives the best service possible.

Management 156

Management Management Back of House Customer Service 156

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 398

Point of Sale Back of House Document Download 398

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. The younger generations don’t just want great food, they expect memorable experiences.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

DECEMBER 18, 2019

January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

7 Shifts

OCTOBER 15, 2020

Data from Restaurant365 backs up our own findings, showing that the sales recovery of New York is trending below the average (with New York sales remaining 52% below pre-COVID levels, whereas the average is 22%). As the Head of U.S. What support is available for New York restaurants 1.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Pick up orders allow customers the convenience of getting the food they want, without the fees, or the perception of pandemic exposure inherent to dine-in.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

LevelUp

OCTOBER 14, 2019

In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. As takeout sales outpace dine-in sales, many restaurant brands are innovating to accommodate off-premise customers — or even prioritize them. Back-of-house, kitchen spaces are also undergoing a major transition.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Don't underestimate the power of in-house advertising at your restaurant. Use these on-site restaurant advertising ideas to keep your customers coming. Table of Content.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Cheetah

MAY 11, 2021

Once you have a grasp on your establishment’s total allowed capacity, give some thought to the following: Inventory stock Back of house staff Social distancing and a better dining experience These 3 key pillars can make the difference between a streamlined restaurant reopening and a stalled one. Stock Up on Inventory.

Back of House 148

Back of House Front of House Food Supply Coaching 148

7 Shifts

MARCH 10, 2022

The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

AUGUST 19, 2020

EST. Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The Main Course. Restaurant of the Future Panel. 20 at 4 p.m. Brands Inc. for approximately $25 million.

Kitchen Safety 187

Kitchen Safety Loyalty Program Delivery Customer Service 187

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience. But the latest advances offer solutions for back of house too.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Drones deliver to your house. Drones deliver to your house. 20 at 4 p.m. EST. Space is limited, click here to register.

Kitchen Safety 221

Kitchen Safety Food Safety Loyalty Program Technology 221

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

Modern Restaurant Management

MAY 7, 2020

“But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months. . “But the desire is in the air to get back to social life and reconvene the life that has been paused for over two months. Those measures will continue in the future.”

Food Safety 175

Food Safety Front of House Back of House Seating 175

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Focus on the customer experience. First, start by examining the entire customer experience.

FOH 78

FOH BOH Front of House Back of House 78

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Grubhub launched the third annual "State of the Plate" report.

2021 118

2021 Loyalty Program Mobile Ordering Consumer Goods 118

BNG Point of Sale

APRIL 22, 2020

Even without full POS hardware, businesses can serve more guests, increase revenue, connect your entire team members in real-time, and deliver a satisfying customer experience with a handheld POS System. Instead, promote customer convenience by taking their payment directly at their dining booth. Keep reading to learn more.

POS 86

POS Loyalty Program Point of Sale Mobile Ordering 86

Touch Bistro

MAY 31, 2021

A restaurant CRM is key to getting to know your customers and personalizing service at scale. A customer relationship management system built for restaurants is your secret weapon for knowing what your guests want and creating dining experiences they’ll remember. As a restaurateur, you’re not only in the business of food.

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. By scanning codes with a smartphone, customers are taken to your digital content instantly — be it menus, special offers, or even your social media pages. What is a QR code? Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 195

Food Safety Mobile Ordering Online Ordering Kitchen Safety 195

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . Loyalty Program . An automatic confirmation system.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Modern Restaurant Management

AUGUST 17, 2020

"But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. . "Throughout Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." COVID-19 Consumer Dining Trends.

2020 190

2020 Loyalty Program Mobile Ordering Fast Casual 190

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience. It’s not just about one aspect of the customer journey either. We think this is a missed opportunity!

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 207

2022 Mobile Ordering Guest Recovery Point of Sale 207

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. The data scientists at Upserve found that their restaurant customers using a mobile POS saw a 50% quicker order-to-table time. What is a Mobile POS?

POS 117

POS Blog Mobile Ordering Front of House 117

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 112

Mobile Ordering Front of House Customer Experience Back of House 112

EATER

JUNE 26, 2020

And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic. Hopefully, we get them back.”.

Front of House 114

Front of House Back of House Guest Recovery Loyalty Program 114

Next Restaurants

OCTOBER 31, 2019

An online presence that builds loyalty, hype and grows your restaurant business. Once guests arrive, hit them with delectable dishes, incredible service, and an unforgettable dining experience. But first, they have to take a seat at your table. Browse the calendar to create custom posts for national events and holidays.

Email Marketing 84

Email Marketing Marketing Loyalty Program Social Media 84

The Restaurant Times

DECEMBER 3, 2020

The Empire Restaurant was started back in 1966 by Mr. Abdul Rahim Haji, and now it is carried on by their third generation. Haq mentions that a significant change in the dining preferences and increasing levels of delivery and takeaway orders lead them to reduce 50% of the seating capacity. should be maintained.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. . To be able to offer these types of resources means a lot.

Franchise 196

Franchise Franchising Fast Casual Point of Sale 196

Apicbase

OCTOBER 14, 2022

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. Monitoring performance metrics puts you back in command. If standards decline in a particular restaurant, you have the data to back you up. It includes in-house and off-premises sales across all your channels.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52