MBB Hospitality

FEBRUARY 17, 2021

A good point of sale system is essential for your restaurant. While it may not be visible to customers the computer system provides communication and ease of use to your workers, and communication is where customer issues start to arise. The Purpose of a POS System. Lightspeed. TouchBistro.

Point of Sale 52

Point of Sale Online Ordering POS Loyalty Program 52

Culinary Cues

APRIL 15, 2023

So, here’s point number one: there is no cache of extra money, and the average restaurant makes just a few pennies profit on the dollar if they do everything right – so those discounts will likely mean that menu items will be sold at a loss just to play along with the promotion and support town efforts.

Seasonal Menu 447

Seasonal Menu Café Point of Sale Social Media 447

Social Hospitality

JULY 25, 2022

Technologies such as food delivery, ghost kitchen setups, and automated communications helped scores of restaurants remain business-worthy through the toughest times in recent history. Technology allows businesses to offset labor issues and also achieve contactless delivery. Self-order Kiosks for The Modern Customer.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

Modern Restaurant Management

MARCH 24, 2020

Should I pivot my business model and start offering delivery? But is delivery something you should pursue? But is delivery something you should pursue? First question: before the current crisis, had you ever considered delivery for your customers? Is it the right option for your customers? If not, why?

Delivery 112

Delivery Point of Sale Online Ordering Insurance 112

Restaurant Clicks

OCTOBER 9, 2021

Thankfully, meat delivery services are a great alternative to the inconvenience of shopping. Thankfully, meat delivery services are a great alternative to the inconvenience of shopping. These services will ship your first-choice meats, including lamb, chicken, pork chops, steaks, and more. Visit Website.

Delivery 127

Delivery Online Ordering Loyalty Program Customer Service 127

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Break-even point. Sales per labor hour. Check Average.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Social Hospitality

JULY 15, 2022

Technologies such as food delivery, ghost kitchen setups, and automated communications helped scores of restaurants remain business-worthy through the toughest times in recent history. Technology allows businesses to offset labor issues and also achieve contactless delivery. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service. Partner with a Delivery Site.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. When the pandemic hit, many restaurants focused on expenses.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. Does that mean restaurants without a delivery service of their own cannot join the platform?

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. One notable development is the prevalence of QR codes. A recent Paysafe study with 200 U.S.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Deliverect

DECEMBER 1, 2020

While alcohol delivery services are nothing new, they're more important now than ever. In this article, we'll help you get alcohol delivery right with some tools and tips. Check with local authorities which off-premises alcohol sales and consumption rules apply to you, and obtain any required licenses and signage.

Delivery 78

Delivery License Online Ordering Customer Service 78

Deliverect

DECEMBER 1, 2020

While alcohol delivery services are nothing new, they're more important now than ever. In this article, we'll help you get alcohol delivery right with some tools and tips. Check with local authorities which off-premises alcohol sales and consumption rules apply to you, and obtain any required licenses and signage.

Delivery 78

Delivery License Online Ordering Customer Service 78

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. Comparing 7shifts’ internal data of 10,000+ restaurants, restaurants are seeing an average weekly decrease in sales of 50% across the board in North America.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company. Appeal to Mobile Gamers.

2022 204

2022 Marketing Fast Casual Mobile Ordering 204

Modern Restaurant Management

MARCH 9, 2022

Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Online food delivery and takeaway concept boomed amidst pandemic and continues to gain momentum till today. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

BNG Point of Sale

SEPTEMBER 8, 2021

How To Increase Food Delivery Sales . Food and restaurant delivery sales are of critical importance now in the restaurant business industry. In the restaurant industry, the rise of internet-based food ordering and delivery platforms has changed the way traditional restaurants operate completely. .

Delivery 52

Delivery Point of Sale Food Online Ordering 52

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. Online coffee sales have skyrocketed over the past few years, largely thanks to the pandemic.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Virtual restaurant brand.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JUNE 23, 2022

Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants.

Food 186

Food Food Safety Front of House Fast Casual 186

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Perfect Daily Grind

MARCH 20, 2023

Between 2014 and 2021, global ecommerce sales grew by over 269%. To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk. What is ecommerce?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

Online Ordering 215

Online Ordering Customer Service Website Management Food Order 215

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Maintaining a loyal and diverse customer base has never been more important in a time when most consumers are scrutinising how and where they spend their disposable income. Image via The Street.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

Modern Restaurant Management

AUGUST 25, 2020

Additionally, restaurants will experience a significant shift in technology and customer service. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Architectural Considerations in HVAC.

Design 209

Design Guest Recovery Consumer Goods Fine Dining 209

Social Hospitality

AUGUST 25, 2019

Restaurant Chatbots can converse with customers without the need for human labor. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Most large F&B brands know the power of messaging apps to respond to customer queries. One of those avenues is Chatbots.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully.

2024 52

2024 Technology Menu Mobile Ordering 52

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Squirrel Systems

JUNE 5, 2020

In a previous blog , we discussed the growing customer trend towards restaurant take-out and delivery services, and its growing importance as a core revenue center for restaurant businesses. How can restaurants use technology to capitalize on online delivery? We now have data to prove these assertions.

POS 52

POS Delivery Ordering Online Ordering 52

Social Hospitality

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. For example, the software Fishbowl lets you use automatic reorder points. You can also scan barcodes to keep track of incoming ingredient deliveries. Buzztime offers tablets that let customers play trivia and poker games.

Technology 195

Technology Website Management Entertainment Point of Sale 195

Apicbase

FEBRUARY 17, 2023

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? However, the increased demand for delivery and takeout doesn’t necessarily make it a profitable segment. As a result, the dark kitchen market is evolving at breakneck speed.

Dine-in 98

Dine-in Online Ordering Delivery Food Order 98

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

AUGUST 6, 2021

For the original article, click here. restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. eating and drinking outfits saw sales stand at approximately $4.4 eating and drinking outfits saw sales stand at approximately $4.4 restaurant scene.

Insurance 193

Insurance 2021 Guest Recovery Point of Sale 193

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Francis Loughran – MD. Future Food.

Hospitality 78

Hospitality Point of Sale Café Customer Service 78

Future Food

OCTOBER 20, 2020

We estimate that the growth of the delivery model will ease substantially. It’s not that this part of F&B will retreat, it’s that its heyday will be over and Delivery 2.0 During the course of the pandemic, food delivery sales exploded with growth of 250% over non-COVID times (data courtesy of Illion). will be here.

2022 145

2022 Design Food Back of House 145

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. In this article, we have compiled 10 restaurant post-covid strategies to help you get started. Quality control is critical for excellent service delivery. It goes on and on.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36