Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. We may eventually simply send an empty car to pick up the food and bypass the delivery driver as well.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Will running a takeout and delivery-only restaurant be profitable, or will the costs outweigh the revenue this opportunity could generate? We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

The Restaurant Times

JULY 14, 2020

Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. Have A Standardized Delivery Procedure.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

BNG Point of Sale

SEPTEMBER 8, 2021

How To Increase Food Delivery Sales . Food and restaurant delivery sales are of critical importance now in the restaurant business industry. You will improve your restaurant’s revenue, sales, and profit margins if you give current and potential customers the option of ordering their food online and having them delivered.

Delivery 52

Delivery Point of Sale Food Online Ordering 52

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. Re-share customer’s content.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. This agility is crucial for staying relevant in a market where culinary innovation is critical.

2024 52

2024 Technology Menu Mobile Ordering 52

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. Re-share customer’s content.

Delivery 98

Delivery Marketing Social Media SEO 98

Apicbase

OCTOBER 24, 2022

You need to ensure that the customers are getting what they paid for. They prefer to cook at home or use delivery apps. This article will provide tips to increase your restaurant’s profit. Delivery service is very convenient for customers. Managing a restaurant business is quite tricky. Marketing.

Loyalty Program 52

Loyalty Program Social Media Website Management Food Truck 52

The Restaurant Times

JUNE 29, 2020

Cloud kitchens, also known as virtual restaurants, dark kitchen, ghost kitchen, and delivery-only restaurants, have taken the restaurant industry by storm. In this article, we will provide some useful marketing tips and measures that you must utilize to bring in more business for your cloud kitchen in Saudi Arabia. .

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

The Restaurant Times

NOVEMBER 23, 2020

Online food delivery now accounts for a substantial revenue share of the entire restaurant business. This article discusses how restaurant operators must invest in the right order taking software that ensures smooth operations and increases profitability. . Takeaways and deliveries. Integrates Well with Third-Party Platforms.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Social Hospitality

DECEMBER 1, 2019

Not to mention: you must always deliver a memorable experience for customers. You can also scan barcodes to keep track of incoming ingredient deliveries. From providing WiFi and individual music options to specific tables, to table tablets where customers can watch movies, entertainment is now part of the restaurant experience.

Technology 195

Technology Website Management Entertainment Point of Sale 195

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. 3) Keep Customers Happy With Text Message Restaurant Marketing. 3) Keep Customers Happy With Text Message Restaurant Marketing. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2). Foodee (7, 8).

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

The Restaurant Times

NOVEMBER 10, 2021

According to QSRweb , 52 percent of Internet users in the United States would use a smartphone or tablet to order takeout and delivery if it were available, with 74 percent of millennials showing interest. In this article, you will discover some of the things that may be missing from your existing online ordering system. .

Management 52

Management Management Online Ordering Loyalty Program 52

The Restaurant Times

MARCH 29, 2021

In this article, we have shared some techniques that restaurants in the UAE can utilize to attract new customers, widen the customer base, and maintain steady cash flow. Mentioned below are time-tested sales-building ideas that will attract more customers and increase revenues for your restaurants in the UAE. .

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

Cheetah

OCTOBER 22, 2020

Now we’re here to share with you 4 proven marketing tips and techniques to help you keep loyal customers and get some new ones. In this article. The app now allows customers to reserve, purchase and pickup meals from restaurants that did not offer takeout before. Start a Loyalty Program.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Modern Restaurant Management

DECEMBER 4, 2020

” A new journal article from Yang details how specifically the restaurant industry was affected in the early parts of the pandemic. Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. percent demand decline. In the study, 57.4

Loyalty Program 118

Loyalty Program Fast Casual Online Ordering Consumer Goods 118

The Restaurant Times

AUGUST 29, 2020

However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind. The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Cheetah

SEPTEMBER 29, 2020

In an old article, we looked at two big POS players on the market. It has some pretty extensive features under its buckle like building an online presence and offering full support for every popular delivery app. Built specifically for the restaurant business, Toast has customizing features based on restaurant types.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

The Restaurant Times

JULY 13, 2020

Customer Data is vital for the long term sustainability of any business. However, for the restaurant business, customer data is also integral for growth and expansion. This article discusses how restaurant operators can capture customer data, and use it to their advantage. .

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Sling

AUGUST 30, 2021

In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. A strong hospitality marketing program can even be helpful for businesses that deal with private customers and clients. 2) Focus On Local Customers. What Is Hospitality Marketing?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Goliath Consulting

DECEMBER 6, 2020

Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales. The demand for drive-thru services has also grown because of the pandemic.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Next Restaurants

FEBRUARY 5, 2020

The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. Your menu is a marketing device that speaks loudly to your customers. Check out this article before you begin. Flyers and custom posters can broadcast your message. Create A Stunning Menu.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

BNG Point of Sale

AUGUST 25, 2021

In this article, we discuss 11 tips and tricks to increase restaurant sales and maintain a healthy restaurant business in 2021. . 1: Expand Your Service Capabilities with POS Software . You can even create a revised takeout and delivery menu with specific options for tighter stock and higher-margin sales. .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

Modern Restaurant Management

APRIL 2, 2020

Rally for Restaurants is a grassroots movement built to support local restaurants and stimulate cash flow by encouraging consumers to order takeout and delivery so the foodservice community can count on the income to keep their businesses running. ” NCR wants to help its restaurant customers during this difficult time.

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

Modern Restaurant Management

OCTOBER 24, 2019

AI-driven technologies have been introduced in this sector after having carefully examined the customer behavior and their expectations over the years. According to an article by BBC, McDonald's is investing in an Artificial Intelligence start-up to help serve data-driven meal choices. Addressing this Disruption.

Technology 142

Technology Loyalty Program Customer Experience Food Supply 142

Deliverect

AUGUST 15, 2020

They might be at home on a laptop, out and about on their smartphone, or using a third-party delivery service. If you want to compete in today’s bustling marketplace, you need to be reaching customers through as many channels as possible. POS providers offering ordering services. Here are the biggest players by category.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. The ordering programs are even compatible with smartphones. There are also table-side systems customers can operate directly on the tables in your restaurant.

POS 98

POS Cash Management Mobile Ordering Loyalty Program 98

Marketing4Restaurants

AUGUST 31, 2020

In this article, we go over 5 ways your restaurant can minimize the impact of COVID 19 . Takeout and delivery services are gaining popularity these days as fewer people are dining out to avoid catching the virus. So, you’ll want to increase the quality of these services by setting up online ordering. environment.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Chowly

JULY 3, 2023

It’s great food and an awesome customer experience. Now, there are plenty of articles, both positive and negative, about food quality in delivery. You can read any Google or Yelp review and you’ll find that service, over and above food, tended to be a deciding factor in whether a 1 or 5 star review was left.

Hospitality 52

Hospitality Customer Experience Online Ordering Loyalty Program 52

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. Leveraging Data to Build Loyalty. Nearly half of these diners (48 percent) would share data to receive delivery or pick-up promotions or offers.

2020 184

2020 Food Safety Hotels Dine-in 184

The Restaurant Times

APRIL 13, 2021

The respondents consisted of professionals associated with casual dining restaurants, fine-dining establishments, cloud kitchens, quick service restaurants, cafes, bakeries, food courts, and other formats. Rise Of Cloud Kitchens And Online Delivery. This has given a boost to both, cloud kitchens and online deliveries.

Loyalty Program 52

Loyalty Program Online Ordering Fine Dining Cash Management 52

BNG Point of Sale

OCTOBER 7, 2021

This article explains what a POS system is and why you need it, regardless of your type of restaurant. Merchant service providers offer these systems for sale or lease. POS systems help staff get orders right the first time, which increases customer satisfaction with faster turnaround times. An Improved Customer Experience.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52