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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

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The Cost of B-ing Good

Modern Restaurant Management

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

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Second Wave of Restaurant Chain Bankruptcy Filings Could Offer New Opportunities  

Modern Restaurant Management

Additionally, many shopping centers and malls added more restaurants, in part to replace lost retail tenants. This has changed the ratio of restaurant to retail at these centers and, in many instances, resulted in less overall potential customers for the restaurants, while increasing the supply of available restaurant choices.

Retail 444
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DoorDash acquires tech firm Symbiosys to supercharge its advertising business

Restaurant Business

Launched in 2022, it is the fastest-growing retail media network in history, according to the company. Founded in 2022 by former Google and Microsoft executive Bashar Kachachi, Symbiosys uses retailers’ data to buy and target digital ads. By Joe Guszkowski on Jun. These ads will direct back to a restaurants’ DoorDash ordering page.

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MRM EXCLUSIVE: Fast Food Has Become a Hi-Tech Job

Modern Restaurant Management

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. Who makes the magic happen?

Food 474
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MRM Research Roundup: Mid-January 2021 Edition

Modern Restaurant Management

Full-service restaurant chains, which primarily rely on dine-in customers and had few if any off-premises services when the dine-in restrictions went into effect, bore the brunt of the transaction declines throughout the pandemic. An Unpopular Year. For full-service restaurants now, it’s about government restrictions.

2021 424
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Navigating the Supply Chain in the Restaurant Industry

Goliath Consulting

We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1). Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Shortage of workers is one reason.

Supplies 414