Modern Restaurant Management

JULY 16, 2025

Restaurants and bars had to quickly pivot, letting guests know how to order online, if dine-in was available, or what safety protocols were in place. Restaurants are engaging directly with their guests in real time, providing that digital table touch that moves the guest from online to in-house.

Marketing 474

Marketing Social Media Email Marketing Back of House 474

ChowNow

FEBRUARY 12, 2025

Today, customers rely on Google searches, online reviews, and social media to decide where to eat. People want convenience, transparency, and a connection to the brands they support, and that starts with how you market your restaurant online. A strong online presence means more visibility, more orders, and, ultimately, more revenue.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 7, 2025

Do you want to drive more online orders? Investing in digital ads, email marketing , and an optimized online ordering system that can boost sales. Online Ads (Google, Facebook, Yelp, etc.) Most advertising platforms, like Google and Facebook, provide this data in their reporting tools.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

MAY 30, 2025

But mass-merchant online retailers like Amazon can pull this off because that’s the type of market they’re in. This includes setting up online ordering and delivery systems, releasing mobile applications for reserving tables, and digitizing their menus.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

EATER

OCTOBER 21, 2024

The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.

Sustainability 326

Sustainability Sourcing Consumer Goods Compost 326

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. The good news is there are plenty of ways to engage in local marketing, both online and offline. Local restaurant marketing can help you reach your target audience more effectively.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Restaurant Business

JULY 8, 2025

Earlier this week, Domino’s brought back its “Best Deal Ever,” a $9.99, any-pizza offer when customers order them online. That eased before and during the pandemic, as brands focused either on ease of ordering or more premium items. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. price point.

Leadership 212

Leadership Point of Sale Fast Casual Email Marketing 212

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? If youre looking for restaurant promotion ideas, youre in the right place.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

APRIL 9, 2025

It's important to guide them in adjusting to specific parameters in order to achieve a successful partnership. For example, Pancheros now implements pick-up windows where needed, as our online business has grown rapidly due to the pandemic shifting people’s buying habits.

Franchise 221

Franchise Franchising Loyalty Program Training 221

Modern Restaurant Management

DECEMBER 31, 2024

However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Similarly, 59 percent of respondents believe mobile apps that offer easy online ordering will have the greatest impact on operations over that same time period.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 18, 2024

The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Restaurant Business

JUNE 27, 2025

Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The It’s a point-of-sale system that allows the team to pack orders, and it’s integrated with third-party delivery partners. But I was having fun.” Then the pandemic shut everything down. We’d sell out.

Fast Casual 167

Fast Casual Franchise Franchising Leadership 167

Modern Restaurant Management

JULY 9, 2025

The top planned investments include online ordering software (35 percent), marketing software (32 percent), and accounting software (32 percent). Technology Investment Is Becoming Non-Negotiable Restaurant technology is no longer optional. Look for net-30 accounts with food, beverage, packaging and/or equipment vendors.

Cash Management 221

Cash Management Small Business Equipment Technology 221

Restaurant Business

JULY 9, 2025

Premium Technology Olos restaurant tech odyssey will continue in private Tech Check: After a rocky few years on the public markets, the online ordering giant will continue its quest for “hospitality at scale” under a new owner. That outsider has now left, leaving the company with more uncertainty.

Operations 167

Operations Leadership Email Marketing 2025 167

Squirrel Systems

FEBRUARY 3, 2025

Takeout Specials Super Bowl Sunday is a peak day for takeout orders, so be sure to offer a dedicated takeout menu for those who prefer to enjoy the game at home. By using a platform like TouchBistro Online Ordering, you can streamline orders, avoid third-party commissions, and handle more orders efficiently.

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

The Restaurant Group

MAY 31, 2025

Boost Online Orders Emails streamline the online ordering process with direct links and exclusive online promotions. Simplifying the ordering experience increases customer satisfaction, driving frequent and larger orders.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

The Restaurant Group

APRIL 12, 2025

Reaches New Customers Quickly Influencers introduce your restaurant to audiences you might not reach through traditional advertising. Is it more foot traffic, increased online orders, or heightened brand awareness? A well-timed post about a special deal can turn a slow Tuesday into a bustling evening.

Influencer 78

Influencer Marketing Social Media Food Truck 78

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). pizza nights in a month. billion in 2033 from US$ 84.14 billion in 2024.

Marketing 221

Marketing Loyalty Program 2024 2025 221

EATER

NOVEMBER 21, 2024

But like most online diet fads, while there is a kernel of truth at the heart of it, the panic is mostly overblown. The talking points have become so popular that Robert F. Kennedy Jr. has threatened to ban seed oils if he’s put in charge of public health agencies. Where did this panic come from?

Advertising 329

Advertising Influencer 2023 2022 329

Restaurant Business

JUNE 11, 2025

Photo: Shutterstock DoorDash is doubling down on its advertising business. It’s part of a major expansion of the company’s advertising business, DoorDash Ads, which currently allows restaurants to buy promotions and sponsored listings within the DoorDash marketplace. These ads will direct back to a restaurants’ DoorDash ordering page.

Advertising 213

Advertising Fast Casual Social Media Leadership 213

SpotOn

NOVEMBER 21, 2024

With this information, you'll know how many employees to schedule and how many food supplies to order. Your loyal customers are your best advocates, and when they give someone a gift card from your restaurant as a present, they’re spreading holiday cheer and helping you attract new customers without spending a dime on advertising.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

SpotOn

DECEMBER 27, 2024

First, identify what you want to achieve from a customer loyalty program: more guests, more repeat business, increased sales, or increased order size. Loyalty program costs might include discounts and free item redemptions, paid social media advertising, and printing costs for signage. 10% increase in monthly sales.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

Indoor Media

JANUARY 16, 2025

Experts estimate that consumers are confronted with between 4,000 and 10,000 advertisements every day. Or advertising. Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery. Believe it or not, these are most often the deciding factor between a new online order or not. It takes a team.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Restaurant Business

JUNE 13, 2025

It will become part of DoorDash’s Commerce Platform, which offers things like websites and online ordering that are aimed at boosting restaurants’ first-party digital sales. DoorDash has said that adding SevenRooms will allow restaurants to grow their in-store business through reservations and personalized marketing tools.

Reservations 196

Reservations Leadership Advertising 2025 196

Rocket Fuel

DECEMBER 12, 2024

For instance, the customer was charged twice for a single order. This could also apply to credit card theft, such as an individual using a stolen credit card number to order food for themselves. Keep records of orders, including itemized receipts, until chargeback windows are closed. Monitor online reviews.

Delivery 52

Delivery Customer Service Online Ordering Food Order 52

SpotOn

FEBRUARY 26, 2025

Then costs go in order from most controllable to least controllable. Digital advertising, marketing software , printed menus, signage, promotions, and loyalty programs. To reduce high third-party commissions up to 30% or more) consider implementing POS online ordering. Sometimes these are broken down differently.

License 90

License Point of Sale Insurance POS 90

Lavu

JUNE 6, 2025

This can help prevent over-ordering of ingredients, leading to excess inventory and unnecessary expenses. Customers who see a special offer are more likely to try new items or order additional items to take advantage of the deal. Additionally, offering specials on slow-moving inventory can help to attract customers and drive sales.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Restaurant Engine

JULY 9, 2025

Your customers need to be able to find your online ordering quickly and easily. In addition, your online ordering system should be user-friendly. Make sure to include the following things on your website: A prominent, well-placed “Order Now” button at the top of your homepage. A mobile-optimized ordering interface.

Loyalty Program 52

Loyalty Program Marketing Email Marketing Online Ordering 52

Restaurant Engine

MARCH 26, 2025

Not only are you competing with chain restaurants and their massive advertising budgets, but youre also competing against local restaurants on social media platforms and with their own pay-per-click budgets. This may mean dining in at your restaurant or ordering for pick-up or take-out. Its not enough to just be online.

Marketing 52

Marketing SEO Mobile Ordering Online Ordering 52

Restaurant Business

JUNE 17, 2025

17, 2025 Facebook Twitter LinkedIn DoorDash now offers services like reservations and advertising. Photo: Shutterstock Once upon a time, DoorDash was a spoke on a big wheel of restaurant ordering channels. Is that a good thing for restaurants? By Joe Guszkowski on Jun. These days, it is starting to look more like a hub.

Leadership 178

Leadership Advertising Reservations 2025 178

Chowly

DECEMBER 9, 2024

We made it a priority to support our own customers during these meetings, ordering lunch from some of our favorite local restaurantsrestaurants powered by Chowly. This move aligns with our goal of delivering a streamlined experience to help restaurants grow their online presence effectively and advertise smarter.

2024 59

2024 Operations Workshop Leadership 59

Restaurant Business

JULY 14, 2025

14, 2025 Facebook Twitter LinkedIn AI is changing the online landscape for businesses. For a long time, search engine optimization (SEO) has been the name of the game when it comes to jockeying for eyeballs online. Here are some tips and tricks to consider. By Joe Guszkowski on Jul. I’m being sarcastic, of course.

Social Media 167

Social Media SEO Leadership Technology 167

Restaurant Engine

APRIL 23, 2025

Did you know Nations Restaurant News found that nearly 55% of millennials and 38% of all age groups have visited a restaurant or ordered food online after seeing the restaurant on TikTok? Your website is the centerpiece of your online marketing, and it needs to look beautiful and perform well.

Influencer 52

Influencer 2025 Website Management Email Marketing 52

EATER

APRIL 14, 2025

We have this business that were trying to run and be successful and sustainable, but were also part of the Black community, says Jones, whose sauce is sold in Walmart, Target, and Amazon as well as direct to consumers online and in grocery stores across the U.S. And small brands need retail giants to grow their businesses.

Retail 176

Retail Food Small Business Customer Service 176

Paper Chase Accountancy

JULY 15, 2025

Bookkeeping Los Angeles: Isn’t it crucial for any business to ensure their finances are in order? Overlooking deductions: Many restaurant expenses, from advertising to utilities, can be deductible. Ultimately, the choice between online and local bookkeeping depends on your business’s specific needs and preferences.

Audits 52

Audits Restaurant Law Document Customer Service 52

Restaurant Business

JULY 8, 2025

Premium Technology Olos restaurant tech odyssey will continue in private Tech Check: After a rocky few years on the public markets, the online ordering giant will continue its quest for “hospitality at scale” under a new owner. That outsider has now left, leaving the company with more uncertainty.

Leadership 243

Leadership Consumer Goods 2025 Email Marketing 243

Restaurant Business

JULY 8, 2025

In most markets, courier pay fluctuates on a per-order basis depending on things like time and distance. Premium Technology Olos restaurant tech odyssey will continue in private Tech Check: After a rocky few years on the public markets, the online ordering giant will continue its quest for “hospitality at scale” under a new owner.

Delivery 167

Delivery Restaurant Law Leadership Fast Casual 167