Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Restaurant Engine

JULY 28, 2021

You want to price your daily dinner specials just right for repeat business. You know that offering your customers specials is a terrific marketing tool. Customers want to order your specials because they want something different and unique. Advertise specials on social media. Host small events to promote your specials.

Specials 111

Specials Pricing Email Marketing Advertising 111

Ordyx

APRIL 25, 2019

If you’re in the restaurant business, you know there’s simply no substitute for excellent customer service. Great customer service produces customer loyalty and fans happy to spread the word about your business. That’s as true of the restaurant business as it is of any industry.

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

ChowNow

JANUARY 17, 2020

As you cross items off your checklists and get ready for the big day, you’ll also need to prepare to market your business and connect with your guests. This is why branded, commission-free online ordering will be instrumental as you open your doors. . Gather valuable marketing data to grow your budding customer base.

Online Ordering 78

Online Ordering Mobile Ordering Email Marketing Food Order 78

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. Cost: Monthly fee ranges from $89-$899. “As

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Cheetah

SEPTEMBER 23, 2020

Most restaurants today are using online ordering and reservation software to streamline their table booking process to avoid having to deal with no-show clients and empty eateries. To adapt to the covid-19 pandemic, Resy created a mobile waitlist and capacity monitor. as well as in international cities.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Restaurant365

NOVEMBER 19, 2019

Tools like cloud-based scheduling and centralized mobile apps for employees can help make labor scheduling more efficient. Restaurant inventory management involves a large number of moving pieces, many of which are “temporary” compared to other retail businesses. Keeping up with the rise of mobile.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business.

2021 78

2021 Operations Mobile Ordering Social Media 78

Web Diner

JUNE 14, 2021

Now, more than ever, their marketing efforts might be the difference between them remaining in business or closing shop forever. Maintaining or building a successful brand in the food industry is now more demanding than ever, owing to unrelenting competition in the dining business. Earning your customer’s trust.

Design 36

Design Social Media Mobile Ordering Uniforms 36

Sling

OCTOBER 26, 2020

Time theft is a growing epidemic in businesses from California to New York and around the world. As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Time Theft Example.

Employee Relations 78

Employee Relations Social Media Small Business Communication 78

ExactHire - Restaurants

FEBRUARY 4, 2020

Even when it’s an “employer’s job market,” filling open positions is a difficult, often times unpredictable, challenge. Today’s tight job market adds more difficulty to this challenge, as most job seekers have multiple job options. Why would the employee choose to work at your business? Why would they stay?

Hiring 52

Hiring Hospitality Recruiting Email Marketing 52

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 352

Operations Management Management Mobile Ordering 352

Open for Business

MAY 2, 2023

Restaurant marketing attracts new customers, keeps regulars coming back, and sets one restaurant apart from the crowd. It’s more important than ever to make savvy marketing central to your business. Quick links What is restaurant marketing? Quick links What is restaurant marketing? Ignore it at your peril.

Marketing 78

Marketing Email Marketing Social Media SEO 78

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

APRIL 2, 2020

. “As we all know, the restaurant industry has been devastated by the economic impact of the coronavirus crisis, with employees across the nation out of work due to forced business closures,” said Rob Gifford, the Foundation’s president. Toast’s public directory of participating restaurants across the U.S. restaurants.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Who can blame you for wanting a small slice of such a big market? And, a failure to deliver that will reflect poorly on your business.

Social Media 173

Social Media Customer Experience Customer Service Small Business 173

EATER

FEBRUARY 1, 2021

But some restaurateurs are sticking with in-house delivery or small local companies instead. One of the first things Sylvan Mishima Brackett did after the mayor of San Francisco issued a lockdown order in March was walk a few blocks to a local Best Buy to buy a phone. Guests started to get frustrated that they couldn’t get through.

Delivery 120

Delivery Online Ordering Customer Service Point of Sale 120

Touch Bistro

MARCH 30, 2021

With so many people dining out (or ordering in), this is the perfect holiday to generate more traffic than normal for your restaurant – especially if you follow our 17 Mother’s Day restaurant ideas below. If you have a full marketing plan , you may already have some ideas of what to do and how to execute them.

2021 79

2021 Email Marketing Social Media Seasonal Menu 79

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. The restaurant business is an extremely competitive industry. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

FEBRUARY 28, 2020

Hunter aims to set the bar for floating day clubs at a time when business and trend forecasters have projected strong potential within the new category. Hunter sees potential for future expansion, but considers San Diego the ideal market for launch given its annual visitor count of 35.8 million who spend $11.5 billion on average.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

DECEMBER 31, 2019

The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Gourmet Marketing

SEPTEMBER 10, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. If restaurant businesses have learned one thing from the COVID-19 pandemic, it’s that having an effective online presence is critical to surviving in a world dominated by e-commerce. Mobile Takes Priority. Accelerated Mobile Pages.

Design 84

Design 2021 SEO Mobile Ordering 84

Modern Restaurant Management

MAY 5, 2020

Yelp Reimagines Business Owner Platform. Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. Yelp Virtual Services. Yelp Personalized Banner.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122