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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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The Importance of Communicating Cleanliness After COVID-19

Next Restaurants

Retailers and brands are facing significant challenges on a variety of fronts during the COVID-19 crisis , especially in health and safety. Be Sure Customers Know the Steps You’re Taking. Right now with the pandemic ongoing, you are probably doing delivery and curbside service. You end up like Tyson. During COVID-19.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

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Seven Ways HR Leadership Can Reduce Risk for Restaurants During Turbulent Times

Modern Restaurant Management

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. A global infectious disease outbreak such as COVID-19 can impact your business in terms of risk to employee safety, loss of sales and economic uncertainty. Share Guidance. Be Transparent.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. Britt Mills, Senior Director of Customer Experience at Mobiquity. Barry McGowan, CEO Fogo de Chão.

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The Pandemic Made Delivery a Necessity for Restaurants. What’s Next? 

Modern Restaurant Management

” At PepsiCo, our Foodservice team works with customers across the industry including franchise and locally-owned restaurants, so we’ve seen first-hand the challenges and opportunities around delivery. Delivering Success with Ghost Kitchens. Trending with a Digital-First Strategy.

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Checklist For Reopening Your Restaurant

Modern Restaurant Management

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.