OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. In 2024, we can expect a surge in the use of QR codes for menu browsing, ordering, and payment processing.

2024 52

2024 Technology Customer Experience Sustainability 52

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

2024 174

2024 2023 Food Order 2013 174

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Moms aren't the only winners, however.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Mad Mobile

FEBRUARY 22, 2024

47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 trillion in 2024. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

7 Shifts

MAY 23, 2024

In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. Once in your customers' hands, this piece of paper can directly influence what your diners order and how much they spend in one sitting. The competition in the restaurant industry is getting tighter.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. The results give the green light for certain restaurants to introduce more front-of-house automation.

Front of House 188

Front of House Mobile Ordering Customer Service FOH 188

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 98

Catering 2024 2023 Guest Recovery 98

SpotOn

MARCH 5, 2024

Independent restaurants can barely cover the cost of their front and back-of-house staff, let alone a dedicated marketing resource. Operators can select from multiple marketing objectives to increase online orders, in-person visits, phone calls, reservations, or all of the above.

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Here are the ways technology is revolutionizing the culinary world through.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

SpotOn

MARCH 27, 2024

In January 2024, the New York City Council voted and passed the Skip the Stuff bill. A customer must ask for single-use plastics such as forks, knives, and spoons alongside other items usually given out as part of a takeout order. This sign can usually go in the back-of-house next to other posters.

Restaurant Law 52

Restaurant Law Waste 2024 Online Ordering 52

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular. Here are some of their insights.

2023 114

2023 Front of House Customer Experience Customer Service 114

ChowNow

JANUARY 27, 2021

Online ordering has become extremely popular, so much so that digital sales will account for more than half of limited-service and quick-service sales by 2024. Feature a mouthwatering photo in your email, describe what makes the dish special, and tell your guests how to order it. Offer a small discount off online orders.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage.

Management 52

Management Management Point of Sale Kitchen Safety 52

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. Are they still the back alley operation they used to be? We wouldn’t either.

Delivery 52

Delivery Management Management Online Ordering 52

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Think about your priorities and where delivery orders fit in. Create an order packing area. Key considerations include: Dedicated surface space for packing orders. It’s become essential to optimize for delivery.

Design 145

Design Delivery Food Order Online Ordering 145

Restaurant Clicks

DECEMBER 1, 2021

Green New American Vegetarian Veggie Village Desert Roots Kitchen Verdura Earth Plant Based Cuisine The Coronado Pomegranate Cafe Vegan House Early Bird Vegan The Uprooted Kitchen Fresh Mint GuacStar Kitchen & Cantina Giving Tree Cafe Pachamama Nami True Food Kitchen Scramble, a Breakfast & Lunch Joint. Order Online.

Online Ordering 117

Online Ordering Back of House Food Order Fine Dining 117

Restaurant Clicks

DECEMBER 1, 2021

Green New American Vegetarian Veggie Village Desert Roots Kitchen Verdura Earth Plant Based Cuisine The Coronado Pomegranate Cafe Vegan House Early Bird Vegan The Uprooted Kitchen Fresh Mint GuacStar Kitchen & Cantina Giving Tree Cafe Pachamama Nami True Food Kitchen Scramble, a Breakfast & Lunch Joint. Order Online.

Online Ordering 88

Online Ordering Back of House Food Order Fine Dining 88

Modern Restaurant Management

NOVEMBER 19, 2020

In this edition of MRM News Bites, we feature restaurant community support endeavors, new tech and a little holiday fun. Supporting Independents. Ocean Spray Cranberries, Inc. launched the Ocean Spray Farmers for Chefs Alliance with the goal of helping as many qualifying independent restaurants as possible cover rent, utilities, and payroll costs.

Mobile Ordering 128

Mobile Ordering Kitchen Safety Online Ordering Coaching 128

Modern Restaurant Management

DECEMBER 31, 2019

percent by 2024, and 2020 will be a catalyst year that could drive that number up. They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. 84% of diners look up the menu online before choosing a restaurant.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JANUARY 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. Yelponomics. Yelp released its first-ever annual Yelp Economic Average? YEA) report, a benchmark of local economic strength in the U.S.

2020 176

2020 Loyalty Program Point of Sale 2019 176

Modern Restaurant Management

FEBRUARY 10, 2020

Hardee's, and Panda Express are just some of the leading restaurant chains that have added plant-based items to their menus over the past 12 months, with Del Taco, Qdoba Mexican Eats, Red Robin, and Yard House adding additional items to their existing plant-based offerings. This data covers U.S.

Hospitality 163

Hospitality Food Consumer Goods Point of Sale 163

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. . ” Ike's Loves Bangin' Buns.

Franchise 184

Franchise Franchising Food Fast Casual 184