Modern Restaurant Management

AUGUST 26, 2024

Online food delivery thrives as phones become one-stop shops for ordering and tracking meals. This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. They must choose whether to use third-party online ordering platforms or handle delivery in-house.

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

Modern Restaurant Management

MAY 15, 2023

Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. Create or enhance your website and make sure you offer an “order online” option that is easy to find. You can also consider creating your own mobile app.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

Modern Restaurant Management

JUNE 28, 2023

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. Very few consumers are willing to tip for takeout and drive-thru orders.

Customer Service 450

Customer Service Mobile Ordering 2023 Customer Experience 450

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. One notable development is the prevalence of QR codes.

Mobile Ordering 419

Mobile Ordering Online Ordering Customer Service Customer Experience 419

Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Ordering screens.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. environments and are now seen everywhere from fine dining to counter service and everywhere in between.

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Lavu

FEBRUARY 28, 2025

Lavu is the clear leader in the pizza POS industry, named the #1 POS System for Pizza Restaurants by Forbes for its unmatched features tailored to the unique needs of pizza restaurants. Whether its half-and-half toppings or dietary preferences, Lavu ensures orders are accurate and efficient, reducing errors and delighting customers.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. from 2023 to 2030. Real-time order tracking. Admin Panel : Order management system to track and manage orders in real time. Order assignment and status updates.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JANUARY 2, 2024

In the next year, this role will also include helping them with order management during peak times. In the next year, this role will also include helping them with order management during peak times. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

JUNE 12, 2020

The Clinton Township Captain D’s is open for drive-thru, call ahead ordering for contactless curbside pick-up, and delivery only; the dining room will remain closed for the immediate future to help ensure the safety of guests and team members. “Revel Systems is by far the leading cloud-based POS provider to large chains. .

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

MAY 15, 2023

How to prevent payroll tax issues Here are a few simple steps to make sure you do in order to prevent any tax issues when it comes to doing your payroll. Get tip reporting in order Errors with reporting tipped wages are also a common way that restaurants get into tax trouble. You don't want it to take more time than doing it manually.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. This adds a layer of complexity to POS systems. Read along!

POS 59

POS 2023 Loyalty Program Point of Sale 59

Qu

NOVEMBER 25, 2024

New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.

Online Ordering 52

Online Ordering Front of House Mobile Ordering Food Order 52

Sling

JULY 24, 2023

7) Toast POS Toast is one of the most popular options for point of sale (POS) needs in restaurants, coffee shops , and bars. Toast offers both front desk and tableside hardware for taking orders, processing payments, and allowing guests to track the status of their orders. It covers local health codes from the U.S.

2023 78

2023 Management Management Tip Distribution 78

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Open for Business

AUGUST 4, 2023

But traditional rewards programs based on points or punch cards may not be enough to earn customer loyalty in 2023. Mobile apps and AI chatbots can offer seamless reservation systems and deliver menu recommendations based on a guest’s past orders. Quick Links Why loyalty programs need an update What is next generation loyalty?

2023 78

2023 Loyalty Program Customer Experience Customer Service 78

The Restaurant Times

JULY 17, 2021

POS software solutions are now ubiquitous. From small retailers to restaurants, POS software is used for billing almost everywhere. According to a report by Marketsandmarkets , the cloud POS systems market is expected to touch USD 3.73 billion by the year 2023. But first, let us see what both of these POS systems are.

POS 52

POS Cash Management Online Ordering Point of Sale 52

Qu

MARCH 16, 2023

And what they are saying is this: 2023 will be the year of driving smarter efficiencies and reducing technology proliferation through the use of more unified systems. Trend #2: Order accuracy must improve Across the board, off-premise customer satisfaction rates are 15-20% lower than on-premise rates.

2023 52

2023 Fast Casual Point of Sale Technology 52

Kounta

JANUARY 9, 2020

Revenue for the hospitality industry will exceed $108 billion by the year 2023 — Bankwest, Future of Business. To take full advantage of this trend, however, an adaptable POS system is necessary to allow for easy integration with these third-party apps. But what’s in store for the industry in 2020? Stats from Business Insider.

Hospitality 98

Hospitality Cash Management Influencer 2020 98

SpotOn

OCTOBER 7, 2024

With the right restaurant POS or small business POS system , any type of business can run a compliant cash discount program. Typically, cash discount programs are implemented with a payment terminal or POS device that is configured to offer both cash and credit prices. Mobile payments are charged as card transactions 3.

Pricing 98

Pricing Point of Sale POS Small Business 98

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. Let’s dig in.

2023 52

2023 Operations Management Management 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. While there are several different methods of implementing cloud-based restaurant POS systems, preserving the human touch is essential.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. Usually, the central system is a point-of-sale (POS) system. Online Order-Taking. Online Order-Taking. loyalty programs, and .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

The Restaurant Times

OCTOBER 24, 2021

Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. The food ordering market in India is expanding at a CAGR of 16% to reach $17 billion by 2023 as per DataLabs by Inc42. billion by 2023. . Source: Moneycontrol. Minimal Upfront Costs .

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. When their users open their delivery app, they usually browse for food chains near their area, which can be a great way for them to discover your restaurant and order from you online. billion in 2023.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Clover - Restaurants

JULY 5, 2024

Additionally, QSR Magazine reports that technological advancements such as online ordering and delivery services are further enhancing profitability, making fast food restaurants a great choice for those looking to open a QSR this year. Just make sure you have the right mobile POS system in case you kickstart one of your own!

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Clover - Restaurants

JUNE 20, 2024

million visitors (not including residents) in 2023–that’s a lot of potential restaurant guests. A POS system Knowing what to look for in a POS system can mean the difference between streamlined, efficient operations and a restaurant that’s constantly focused on operational hurdles. What’s more, Florida welcomed an estimated 140.6

License 52

License Front of House Back of House POS 52

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System? An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

SpotOn

SEPTEMBER 30, 2024

The most important piece of technology is the fine dining POS , which gives operators accurate sales data to help make key business decisions. 83% of American families eat at fast food restaurants at least once a week, and fast food sales peaked at $490 billion in 2023. Fast food and quick service restaurants Fast food is so back.

Fast Casual 52

Fast Casual Food Truck Fine Dining Brewery 52