Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

NOVEMBER 7, 2022

How does this inform an operator? We recommend incorporating the following strategies in your 2023 planning: Schedule regular value messaging into your 2023 marketing calendar. Incorporate menu innovation into your value meal. Take advantage of loyalty programs. Building the Value Equation.

Pricing 203

Pricing Loyalty Program Point of Sale 2023 203

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. These are some of the latest hospitality trends to consider for your restaurant.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Lavu

SEPTEMBER 29, 2023

According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages. This statistic is based on a survey of restaurant operators conducted in January 2023. The restaurant labor shortage has had significant impacts on restaurant operations.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

NOVEMBER 15, 2023

Heading into the end of 2023, two-thirds of consumer households (64 percent) planned to spend at the same levels with restaurants as they did over the second and third quarters of the year. However, Millennials were also more likely to cite loyalty points and special offers as a reason for using this option.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. Some restaurants were slow to adopt contactless payment methods, efficient booking systems, and other tech solutions, which resulted in missed opportunities to enhance guest experiences and operational efficiency.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . These apps are also the perfect way to run loyalty programs for customers.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. This marks the fourth time AAG has been honored as Applebee’s Franchisee of the Year; it has also been honored four times as Applebee’s Operator of the year.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. This will enable brands to better manage off-premises orders and balance their hybrid operating models. Operations will continue to be simplified despite digital experiences expansion.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Apicbase

MARCH 17, 2023

We’ve asked experts and winning restaurant operators how they achieve longterm success in a changing landscape. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! How does restaurant technology help you improve operational efficiency?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. From a workforce standpoint as long as the economy keeps growing (even if at a slower pace) and labor markets remain tight, restaurant operators will continue to struggle with finding and keeping enough qualified employees in the new year.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The artistry of chefs and the creativity of restaurateurs will continue to be at the forefront, while these tools become operational enhancers.

2024 197

2024 Fast Casual Insurance Food Safety 197

The Food Corridor

MARCH 27, 2023

These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. Therefore, they operate behind the scenes and out of sight. We have only seen the tip of the iceberg of innovation in this space.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. “The D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

OCTOBER 24, 2022

Restaurants wanting to invest in their gift card programs can consider adopting these strategies. For instance, holiday bonus cards can be set up to activate on January 1, 2023 – encouraging the customer to return in the New Year. Using gift cards to build brand loyalty is a proven strategy for restaurants.

Loyalty Program 156

Loyalty Program Consumer Goods 2022 Customer Experience 156

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Comeback Operator of the Year : Scott Teverbaugh, Fishers, IN. “The Juicey Awards are about honoring our passionate store owners.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

7 Shifts

FEBRUARY 7, 2024

Some quick-service chains, including Chick-fil-A, have crossed a tipping point, with more than half their sales coming via digital orders in 2023. ChowNow : Online ordering, marketing, and operations with a commission-free marketplace and a smart dispatching system. Ideal for venues with simpler or more limited offerings.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

SEPTEMBER 10, 2021

The team at Ike’s Love & Sandwiches, led by CEO Michael Goldberg, Founder Ike Shehadeh, CMO Renae Scott and VP of Development Adam Rinella, will be taking over development, operations, and marketing for all future Bangin’ Buns locations. It was a natural fit to bring Bangin Buns into the Ike’s family.”

Franchise 188

Franchise Franchising Food Fast Casual 188

Mad Mobile

MARCH 8, 2024

From single-location operations to multi-location restaurant groups, they’re a perfect fit. Customer loyalty programs – With all the customer data you have on hand, it’s simple to implement and track customer loyalty programs. Check out the full features of each program to compare.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

NOVEMBER 17, 2020

Nearly half of Americans (48 percent) would dine at a restaurant more often if it offered a brand loyalty program (versus 14 percent no and 32 percent maybe). The most important factor for Americans to join a brand loyalty program? Discounts and special offers for future visits (54 percent); free food (27.5

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Cheetah

NOVEMBER 27, 2021

To successfully navigate towards a healthy planet, while maintaining a healthy business, restaurant operators must understand the alternatives and start experimenting with sustainable to-go packaging. Washington state already passed similar legislation and will be banning foam clamshell to-go containers as of June 2023.

Sustainability 148

Sustainability Compost Recycling Loyalty Program 148

Modern Restaurant Management

MAY 5, 2020

Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Engage Acquires Boston Market.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122