Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. An added benefit: restaurants can also capture and analyze valuable customer data. Gone are the days of cash-only transactions.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment.

2024 181

2024 Customer Experience Compost Loyalty Program 181

Modern Restaurant Management

DECEMBER 26, 2023

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These innovations were pivotal in safeguarding the safety of customers and foods.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We Here’s why customer satisfaction is a must for increasing revenue, plus examples of how to fine-tune your restaurant’s hospitality.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Modern Restaurant Management

OCTOBER 24, 2023

While restaurants might have expected to see a bigger shift back to in-person transactions as a result of customers looking to cut costs, there simply hasn’t been a dramatic change in behavior. The delivery experience is a new and evolving part of the customer journey, one that restaurant brands need to better understand.

Ordering 191

Ordering Online Ordering Loyalty Program Customer Experience 191

Modern Restaurant Management

MAY 9, 2023

From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive.

Mobile Ordering 165

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 165

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. How to improve restaurant operations What is restaurant operations?

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Sling

JUNE 19, 2023

Before you set out to open a beverage service business, take the time to decide what you want your work life and your personal life to look like when the bar is up and running. Some of this equipment can get very expensive very quickly because of health and safety regulations. Your bar is no different.

Bar 78

Bar Employee Relations Equipment Advertising 78

Modern Restaurant Management

JUNE 29, 2023

A restaurant omnichannel strategy puts the customer at the center of the dining experience. Now more than ever, customers have more opportunities to engage with restaurants across multiple channels. Meeting Growing Customer Expectations Omnichannel is something customers have now come to expect.

Hospitality 88

Hospitality Loyalty Program Online Ordering Mobile Ordering 88

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Click here for the first part.

2023 190

2023 Loyalty Program Mobile Ordering Consumer Goods 190

Mad Mobile

MARCH 8, 2024

Instead, they provide your staff with a flexible and easy-to-use platform to engage with your customers. However, if you’re working curbside, you’ll want to ensure your connection will cover the whole service area. Stands – At your hosting station or counter service area, you’ll want durable stands to hold the tablets.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Here are some of their insights. – Christine Barone, President, Dutch Bros.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

DECEMBER 16, 2019

Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 For customers, they are a given. percent at hotels.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. metro area.

Franchise 139

Franchise Franchising Food Safety Kitchen Safety 139

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent with self-service kiosks coming in at 18.5 State of the Industry.

2020 126

2020 Mobile Ordering Online Ordering Merchandise 126

Modern Restaurant Management

APRIL 20, 2021

The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. Whether a customer is ordering for an at-home event, or visiting a venue in-person, operators should use all the tools at their disposal to create magical moments at every interaction.”

2021 184

2021 Online Ordering Mobile Ordering Guest Recovery 184

Modern Restaurant Management

MAY 5, 2020

Virtual Service Offerings : New Virtual Service Offerings will now appear on business pages offering virtual consultations, classes, tours, shows and performances. Yelp Virtual Services. Since we’ve made new banner alerts available, more than 224,000 businesses have written personalized messages to their customers.

Guest Recovery 103

Guest Recovery Food Safety Loyalty Program Point of Sale 103