Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Loyalty Program 189

Loyalty Program Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JUNE 30, 2023

.” Simple concept yet much harder to pull off for today’s restaurants struggling to harmonize in-store, drive-thru, delivery and curbside experiences for both customers and employees. Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Mobile POS. They want the most out of their experience with as little effort as possible. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Incorrect orders. Automating Your Kitchen System. Misplaced tickets.

2022 78

2022 Technology Loyalty Program 2025 78

Modern Restaurant Management

DECEMBER 7, 2022

population, Gen Z is becoming a larger customer-base for restaurants. Below are a few ideas to attract Gen Z customers to your restaurant. Offer a Unique Dining Experience. They can be drawn in with the aspect of learning new flavor profiles and experimenting with sustainable farm-to-table recipes. percent of the U.S.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Point of Sale 203

Modern Restaurant Management

FEBRUARY 17, 2023

We’re all aware of the value of an existing customer. Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. This isn’t just “talk,” either.

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Here is your 2022 guide for a successful Restaurant Week. Take Advantage of Technology. Go Digital.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JANUARY 5, 2022

The 2020 COVID-19 pandemic and its echoing effects have heavily impacted the restaurant industry, and as a result it continues to experience many restrictions. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. While increasing grocery costs could lead some consumers to eat out instead , it’s clear that restaurants need to do more to justify higher prices and improve the customer experience. It’s a tough time to be in the restaurant business.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It depends on several factors, ranging from user experience to functionality. Online Ordering Software.

2022 69

2022 Management Management Loyalty Program 69

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. The use of delivery apps, like UberEats and DoorDash, provided a much-needed revenue stream allowing restaurants to rely less on an in-person brick-and-mortar experience. The Store Experience. Food Trucks Factor in the New Normal.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. But is it so simple to stand out from the crowd in 2022? One of the best ways to become visible is to go online and create a website. Demonstrate genuine reviews and try to resolve issues to show your care for customers.

Marketing 203

Marketing Email Marketing SEO Social Media 203

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Fast forward to 2022. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied.

Food 189

Food Food Safety Front of House Fast Casual 189

The Restaurant Times

FEBRUARY 14, 2022

4 Cloud Kitchen Trends To Look For In 2022. Here are some cloud kitchen trends to look for in 2022. . I n essence, internet, ghost, or cloud kitchens are enterprises that do not have the physical capacity to serve walk-in clients and focus solely on delivery orders. Strong online-first brands will begin to emerge.

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 19, 2022

Walk into a fast casual establishment in most major city centers and even in 2022, you’ll find many relying entirely on contact-free, app-only ordering protocols and closed or limited dining rooms. Added together, there has been much to contend with these last few years. Today, those are table stakes – basic expectations.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Open for Business

MAY 19, 2023

Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. 8 percent say they plan to order more once the pandemic subsides.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Lavu

DECEMBER 14, 2022

Lavu and Shepherd have created an intensive online program including certification courses, webinars and newsletters, to train reps in sales strategies that leverage free hardware and Dual Pricing to win lucrative restaurant deals, with lifetime vested residuals on a generous 80/20 split.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 65% 65% of customers prefer self-service kiosks. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

ExactHire - Restaurants

FEBRUARY 17, 2022

It makes more sense than ever to pay as much attention to the way you treat candidates as you do your customers. When it comes to netting top talent, hiring managers in 2022 are caught in the perfect storm. . That perfect storm is why businesses are paying close attention to concepts like candidate experience and their employer brand.

Hiring 98

Hiring Customer Experience Mobile Ordering Communication 98

Lavu

SEPTEMBER 6, 2022

Starting today, Lavu merchants will be able to automatically generate and print QR codes that guests can scan, using their smartphones to pay as they wish, interacting with an easy-to-use, custom-branded digital check. New and existing customers can learn more at Lavu or contact Lavu Customer Success. Khatri, CEO of Lavu.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

The Restaurant Times

JANUARY 11, 2022

In addition, new technology and service elements like mobile and online ordering applications, home delivery, curbside pickup, call-ahead ordering, meal kits, outdoor eating, and the use of QR codes were being incorporated into the dining experience. . Source: ET Hospitality. June: Inviting Sustainability. (i)

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

MARCH 11, 2022

Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process. Appeal to Mobile Gamers. As an example, Chipotle brought its entire Halloween “Boorito” experience into the Roblox environment.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

JANUARY 13, 2023

Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. You can order online or in the Dickey’s app for curbside pick-up, take-out and delivery. Value Meal.

2023 100

2023 Menu Seasonal Menu Back of House 100

Modern Restaurant Management

MARCH 1, 2022

“Traffic is down, but the relative increases in average check indicate that QSRs haven’t lost customer segments. Instead, we believe that quick-service restaurant customers have permanently changed their behaviors — visiting less frequently than pre-pandemic yet spending more per visit.”

Loyalty Program 183

Loyalty Program Mobile Ordering Download Food Order 183

7 Shifts

MARCH 10, 2022

The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Toast Order & Pay.

Management 195

Management Management Operations Point of Sale 195

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52