Open for Business

NOVEMBER 21, 2022

Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Restaurant technology can increase that level of customer satisfaction by making it easier to provide top-notch hospitality.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

QSR Automations

JANUARY 15, 2024

As we begin to fully dive into 2024, the key to operational efficiency lies in leveraging cutting-edge technologies. Enhanced Communication and Collaboration Efficient communication is the backbone of any successful restaurant operation.

2024 52

2024 Operations Front of House Social Media 52

QSR Automations

MAY 2, 2024

In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience. The landscape of kitchen tech is lush, and it’s never been a better time to invest in kitchen technology! From the ambiance of the venue to the precision of the cocktails, every small detail matters.

Social Media 64

Social Media Front of House Innovation Technology 64

Modern Restaurant Management

JUNE 30, 2023

Updating packaging to account for new ways of getting food from restaurant to car to house to table can increase propensity to re-order significantly. ” This was both a technology and operational fail due to lack of proper testing/QA and employee training. It’s not enough just to contain it for transport.

Operations 178

Operations Mobile Ordering Customer Experience Online Ordering 178

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. With ConnectSmart® Host, restaurants can stay ahead of the curve by leveraging technology to streamline operations, empower staff, and exceed customer expectations.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Kelly Phillips - Founder and Hospitality Director @ Destination Unknown Restaurants in Washington, D.C. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Team Communication. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Marketing4Restaurants

DECEMBER 29, 2021

We analyse the big trends along with changes in technology, changes within the restaurant customer base and just as importantly – your team. We put all these together to discuss what the big trends will be for Restaurants in 2022 and how you can benefit from them. What are we seeing within the industry?

2022 52

2022 Front of House Food Truck Back of House 52

Hot Schedules

JANUARY 12, 2022

Back (Office) to the Future: The 4 Trends IT Leaders Need to Know. I f reinvention is defined as the process through which something is changed to the point it becomes entirely new, then the restaurant back office is getting reinvented big time. A truly end-to-end workforce management solution houses everything under on set of logins.

Back of House 147

Back of House Employee Relations POS Government 147

Aaron Allen & Associates

AUGUST 24, 2022

Pizza technology has been one of the leading segments when it comes to the introduction of tech to restaurants. Technology is Helping Pizza Chains But Killing Off Independents In 2016 we published a viral hit on the state of the industry: How Tech is Killing Off Independent Pizzerias.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

AUGUST 5, 2022

But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? Advancing Technology : The restaurant management software and other digital solutions can help you solve some of your restaurant’s workforce problems. Employee retention is the capacity of an organization to retain its staff.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

QSR Automations

MARCH 12, 2024

It seamlessly integrates with your restaurant’s existing systems, streamlining communication between front-of-house and back-of-house operations. It seamlessly integrates with your restaurant’s existing systems, streamlining communication between front-of-house and back-of-house operations.

Ordering 52

Ordering Front of House Social Media Back of House 52

QSR Automations

JANUARY 22, 2024

A key part of automating your restaurant is connecting your front and back of house; that’s where ConnectSmart® Host comes in. She joined the QSR Automations marketing team in June of 2022 and has been hard at work improving their social media and content ever since. Are you ready to seize the future of kitchen automation?

2024 52

2024 Social Media Demo Front of House 52

Open for Business

MARCH 1, 2023

million workers came back to the accommodation and food service sectors. There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. The restaurant labor shortage is still one of the industry’s biggest challenges even 3 years after the start of the pandemic.

2023 78

2023 Insurance Front of House Hiring 78

Restaurant365

JUNE 3, 2022

A key finding in the National Restaurant Association’s 2022 State of the Industry report is that 9 of 10 restaurant operators said that being understaffed is having a significant or moderate impact on their restaurant’s ability to grow and succeed. When you feel your passion start to fade, take a step back and remember why you are here.

Management 78

Management Management Back of House Front of House 78

Qu

MARCH 31, 2023

Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation. Sadly, the tower of technology tools is stacked so high that managing the entire system has become burdensome (and exhausting ).

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Mad Mobile

MAY 22, 2024

Depending on your business’s set-up, they might be able to skip the line for a table or have access to priority parking or the best seats in the house. Personalization matters Most Gen Zers and many Millennials grew up with technology in their back pocket. The fear of missing out, also known as FOMO, is a great motivator.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Restaurant365

MAY 30, 2022

Of course, technology and how it might help the industry chart a new path forward was top of mind for many chefs, operators, and professionals. . After a two-year-long hiatus, the National Restaurant Association’s annual show finally reopened in Chicago’s sprawling McCormick Place. It’s All About Automation .

2022 29

2022 Front of House Recruiting Back of House 29

The Rail

JULY 19, 2022

By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g. 1 - Technology. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. 1 In-house Dining Is Back, But Not As It Was. Adapting and enhancing the kitchen and back-of-house areas is often necessary. However, normality is not the same as stability.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 186

Franchise Franchising Food Fast Casual 186

MadMobile

AUGUST 30, 2022

With guests returning to restaurants, it’s important to be organized at the front of the house to gain the initial momentum of the evening, which leads to a great night of service. The need for waitlist and table management is also increasing since the popularity of going out to eat is getting back to normalcy.

Reservations 40

Reservations Loyalty Program Book Customer Service 40

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 149

Bar Cash Management Loyalty Program Point of Sale 149

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc.

Serving 205

Serving White Paper Food Recycling 205

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. For new loans, the pay back term for non-forgiven debt is extended to five years from two. PPP Goes Flexible. President Trump signed H.R.7010

Guest Recovery 150

Guest Recovery Food Safety Employee Relations Mobile Ordering 150

Modern Restaurant Management

MAY 28, 2021

We celebrate each for representing the Clean Juice brand and growing lifestyle it represents as we all continue to inspire our communities to become healthier in body and stronger in spirit,” said Eckles. million guests. “The Juicey Awards are about honoring our passionate store owners.

Franchise 188

Franchise Franchising Fast Casual Loyalty Program 188

EATER

OCTOBER 18, 2022

When I was a kid I used a Fisher Price recorder to tape the opening scenes of Star Trek: The Motion Picture as the VHS played on our big TV, so that alone in my room I could listen back to Kirk and Scotty’s terse exchange and ambient but excessively long shuttle trip to the retrofitted USS Enterprise. Kreiter/Eater.

Food 95

Food Book Franchise Franchising 95

Modern Restaurant Management

OCTOBER 22, 2020

The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. designed with high-rent urban areas in mind.

Franchise 150

Franchise Franchising Loyalty Program Kitchen Safety 150