Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

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2022 Mobile Ordering Guest Recovery Point of Sale 212

7 Shifts

JULY 16, 2021

Do they have indoor seating or are they takeout-only? You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. Seating capacity. Coffee shop with seating: $80,000 to $300,000. Know of any local coffee shops?

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License Hiring Equipment Point of Sale 461

Goliath Consulting

NOVEMBER 23, 2021

According to Total Food Service, QR codes can drive engagement and loyalty opportunities. QR codes can make it easier for customers to check on their wait-time, order online through the restaurant’s website, and this could mean that restaurants may receive more built-in customer surveys, loyalty programs, and more.

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Loyalty Program Customer Experience Social Media Online Ordering 88

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Chris Prociv, VP Marketing & Innovation at La Brea Bakery.

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2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

JANUARY 22, 2021

A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. All five restaurants are slated to open in 2021. Hot on Hot Chicken. Albuquerque, N.M.;

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Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

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Franchise Franchising Loyalty Program Kitchen Safety 151

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Franchise Franchising Fast Casual Point of Sale 199

The Restaurant Times

FEBRUARY 22, 2022

Restaurant startup developments in recent years have included a variety of food delivery alternatives, company expansion, service innovation, extended online ordering, assemble-your-meal popup businesses, and many others. . The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. Restaurant Tech.

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2022 Front of House Cash Management Online Ordering 98

Modern Restaurant Management

NOVEMBER 24, 2021

Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo.

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Franchise Franchising Loyalty Program 2022 175

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). Third – and this is true of all industries, not just restaurants: being innovative and flexible has tremendous value.

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2020 Online Ordering Point of Sale Cash Management 176

Modern Restaurant Management

AUGUST 14, 2020

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

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Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. In 2021, the digitization of the restaurant industry will increase exponentially.

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2021 Kitchen Safety Food Safety Mobile Ordering 195

The Food Corridor

MARCH 27, 2023

The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 We have only seen the tip of the iceberg of innovation in this space. It’s challenging to build loyalty without a recognized brand so virtual restaurants must do everything they can to build a digital brand. billion by 2027.

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Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JUNE 17, 2021

With more than a dozen restaurants set to open in the first half of 2021, Freddy’s currently boasts a development pipeline on track to open more than 45 restaurants in 2021. Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia.

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Franchise Franchising Food Truck Loyalty Program 169

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

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Kitchen Safety Loyalty Program Delivery Customer Service 202

Modern Restaurant Management

AUGUST 25, 2021

Chicken Salad Chick had a successful first half of 2021, opening 17 new locations, including market debuts in South Florida; Roanoke, Virginia; and Indianapolis, Indiana. Chicken Salad Chick also welcomed four new franchise owners to the Chick network and gained a generous lead on the brand’s projected 40 openings for 2021.

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Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

NOVEMBER 20, 2019

McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. The McDonald's/APIA Scholarship program will award 15 four-year scholarships and 40 one-year scholarships to rising college freshmen through APIA Scholars, which will be awarded in Spring 2020.

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Franchise Franchising Customer Experience Seasonal Menu 103

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. “The Juicey Awards are about honoring our passionate store owners. Grab-and-go salads and wraps, freshly baked goods and more.

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Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP).

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Mobile Ordering Restaurant Law Seating Customer Service 189

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. “The D.C.

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Franchise Franchising Food Safety Kitchen Safety 165

Modern Restaurant Management

NOVEMBER 17, 2020

Restaurants and event spaces can offer consumers incentives to book post-holiday parties in the spring months of 2021. When it comes to contactless technology, more than half (51 percent) Americans want to use mobile ordering directly from their seats, versus 18 percent self-service kiosk at concessions, 3.8 ” 15.9

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2020 Mobile Ordering Online Ordering Merchandise 157

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Altering seating arrangements to improve spacing between guests. ” Par Tech Teams with Revolution.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 173

Modern Restaurant Management

SEPTEMBER 24, 2021

White Castle, the creator of the beloved Sliders sold at eponymous restaurants and in grocery aisles nationwide, has been celebrating its 100th birthday throughout 2021. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” Nathan's Famous in France.

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Franchise Franchising Customer Experience Fast Casual 181

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering.

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Franchise Franchising Food Fast Casual 185

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. . The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers.

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Food Tip Distribution Guest Recovery Food Safety 171

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Pizza Hut Investing in Artificial Intelligence In 2021, Yum! The company has proven time and again that it’s not afraid to introduce new innovations or take chances with its brand.

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Technology Mobile Ordering Online Ordering Point of Sale 59

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust. California.

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2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

OCTOBER 29, 2020

“With 92% of restaurant traffic now off-premise, this funding gives us the opportunity to provide more restaurants with innovative ways to reach more consumers. Coatue led the investment in this round alongside other prominent industry innovators and investors in Lunchbox’s seed round.

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Online Ordering Customer Service Seasonal Menu Food Order 141

Modern Restaurant Management

MARCH 16, 2020

65 percent use a paper towel when touching door handles, faucets or toilet flushers, 44 percent operate the toilet flusher with their foot, 42 percent use a seat liner or cover, 29 percent hover above the toilet seat, 29 percent use their butt to open and close doors and 27 percent use their elbow to operate towel dispensers.

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Mobile Ordering Online Ordering Point of Sale POS 120

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

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Mobile Ordering Online Ordering Food Order Recycling 147

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Top Side Dishes.

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2021 Loyalty Program Mobile Ordering Consumer Goods 151

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. With the launch of Yelp’s LIVES program nationwide, health and hygiene inspection scores are now at diners’ fingertips.

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2020 Kitchen Safety Consumer Goods Point of Sale 136

7 Shifts

MARCH 30, 2022

The National Restaurant Association projects restaurant sales will hit $898 billion this year -more than $200 billion more than in 2021. Restaurant email marketing goes hand-in-hand with a loyalty program. When it was easier to stay stuck in their ways, Domino's launched a phase of customer-focused innovation.

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Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

MAY 7, 2021

However, since the start of 2021, Randy’s has seen a wave of interest from both domestic and international franchisees. The Costa Mesa location, opened in March 2021 and the first in Orange County, sold over 100,000 donuts in its ten days. The company reported a 24 percent same-store sales increase in March 2021. "We

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Franchise Franchising Sustainability Fast Casual 171

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. ” Off-Premise Focus.

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2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

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Food Safety Loyalty Program Kitchen Safety Online Ordering 165