2021 Guest Recovery Online Ordering Website Management 
7 Shifts
JANUARY 11, 2021
But 2021 is the year to evolve your restaurant for whatever comes next. This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. We like to think of it as a roadmap to success in 2021 and beyond. "Winter is coming".said said every restaurateur in existence.
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Order accuracy and speed top list of what consumers want. Text ordering. More money spent at the drive-thru. In-Store Pickups.
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Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.
Black Box Intelligence
NOVEMBER 1, 2021
Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. October 27, 2021. Data through the week ending October 17, 2021. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. October 19, 2021. October 13, 2021.
Apicbase
JANUARY 13, 2023
However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. 84% of diners look up the menu online before choosing a restaurant.
Goliath Consulting
JUNE 3, 2020
But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.
Modern Restaurant Management
APRIL 20, 2021
In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. consumers to better understand their feelings about planning events in 2021. Event Planning Is Back. 30 percent of respondents shared they will be hosting their event at their home.
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