Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. In Love with Tech, but Impatient. Fast is not fast enough.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. Whilst some food and hospitality businesses chose to pivot their businesses early, out of necessity, others have elected to respond to changes in consumer preferences and are quickly reshaping the food and hospitality landscape in front of our eyes.

2022 148

2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 21, 2020

As a result of this trend, we’ve shifted our focus to provide more Take & Bake options and even have plans to launch additional varieties of our Take & Bake breads in early 2021. Intuit reports that by 2021, the gig economy will surge and add 9.2 Shyam Rao, CEO and Cofounder, Punchh. billion to $25 billion.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Goliath Consulting

JUNE 3, 2020

First, we know that consumers will continue to regard safety and sanitation in high importance, possibly going towards 2021 (1). Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.” A Sensible, “Value-Driven” Menu.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Culinary Digital

MAY 16, 2022

Trend #1: Health consciousness, nutrition, & wellness According to research enacted by Statista, 64% of consumers regard healthfulness as a significant factor of consideration when buying food and beverages. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Ghost kitchen business models What are the benefits of cloud kitchens?

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

ChefMod

OCTOBER 6, 2021

Use of Electronic Communication With the constant change of FDA regulations, menu offerings, promotions, and pricing lists, electronic communication has become key in the restaurant industry as it allows operators to easily and quickly tweak and review content in real-time. Well, not anymore. Spreadsheets Begone!

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. “We believe it is extremely important to capitalize on delivery by maximizing the use of virtual kitchen spaces. New Level of Hot Dog.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Food delivery was an already booming industry, but when COVID hit it increased even more. Jockey Hollow Bar + Kitchen's Chris Cannon.

2020 180

2020 Online Ordering Point of Sale Fast Casual 180

Modern Restaurant Management

DECEMBER 3, 2020

The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. . "Blendid "Blendid is on a mission to make delicious and customized food accessible to all using robotics and AI.

Franchise 165

Franchise Franchising Catering Online Ordering 165

The Restaurant Times

SEPTEMBER 30, 2021

Food truck businesses have never been more popular than they are now. In 2020, we saw a significant rise in the number of food trucks. After all, they let you change sites, keep menus short and focused, and create an exciting and dynamic small company on wheels since they are smaller and most importantly mobile, unlike a restaurant.

Food Truck 52

Food Truck Food License Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO’s Restaurant OS has been adopted by top US-based and international hospitality operators, such as Eataly, Restoration Hardware, Eleven Madison Park, Laconda Verde, and Jean-George’s ABC Kitchen. US Foods Holding Corp. On Point With Off-Premise. ” DIY Meal Kits Made Easy. . ” DIY Meal Kits Made Easy.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

DECEMBER 14, 2021

Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. These challenges pose the potential for inventory constraints, menu price increases, delays in service and more, impacting not only the hours restaurants can stay open but also the capacity at which they can operate.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. ” Starbird Plans Franchising.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. US Foods Holding Corp. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. We are excited to support their mission to help independent restaurants optimize online ordering and generate incremental revenue from under-utilized kitchens.”

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. Even as some of these supply chain hiccups and irregularities resolved, others popped up. That is, according to the professor, particularly true of the food we eat. “[Our Here’s how three owners are doing it.

Front of House 117

Front of House Food Supply Back of House Supplies 117

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

The Restaurant Times

MAY 22, 2021

However, in the UAE, cloud kitchens continued to grow despite the slowdown in other sectors. The reluctance of the customers to dine-in at restaurants has worked out well for the delivery-only outlets or cloud kitchens. L et’s look at what the cloud kitchen business model is and how it is better than other restaurant models.

2021 52

2021 Kitchen Safety Front of House Food Safety 52

Modern Restaurant Management

SEPTEMBER 14, 2021

In 2021, Laura added the Wendy’s brand to her role with responsibility for implementing Develop­ment Days and quarterly business plans for TSFR’s 56 Wendy’s restaurants. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Top Foods Across Major Markets. Beef empanada: (+333 percent).

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect. Consumer interest has continued to shift since May, but less rapidly than we saw in March and April.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 2, 2020

For instance, if a restaurant could cross-utilize current staff to deliver food and already has the POS capabilities to handle delivery orders, the cost to launch could be minimal. Menu price changes. Now more than ever, consumers want to get their food and go, quickly.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

EATER

JULY 22, 2021

Even before the pandemic, restaurants were in a precarious position, squeezed between ever-increasing rents, food costs, and payrolls. By March 2021, that number had climbed to nearly 80,000 restaurants, while, according to the Bureau of Labor Statistics, as restaurants closed — then reopened and closed again — over the past year, the U.S.

Fine Dining 114

Fine Dining Back of House Dine-in Front of House 114

Black Box Intelligence

NOVEMBER 1, 2021

October 27, 2021. Data through the week ending October 17, 2021. By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JUNE 14, 2020

In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States. The deal is valued at $7.3

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169